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National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.5
822 Reviews

2223 N Marine Blvd

Jacksonville, NC

28546

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822 Reviews of National Dodge Chrysler Jeep Ram

October 21, 2024

The staff was very professional and super helpful. The whole experience was amazing. Definitely recommend. More

by Kevin_pace1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sullivan
Oct 28, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for your fantastic 5-star review! We’re delighted to hear that you had an amazing experience with our team and that you found our staff to be professional and helpful. Your recommendation means a lot to us, and we’re grateful for your kind words. We look forward to serving you again in the future!

September 30, 2024

Very professional and attentive, did not try to pressure or push in any direction just listened and actually helped find what we were actually looking for. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hines, Hadi Ahmedi, Brian Kennedy
Oct 01, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for your 5-star review! We're thrilled to hear that you had a professional and pressure-free experience with us. Our team takes pride in listening to our customers and helping them find exactly what they need, and we're glad that came through during your visit. If you ever need anything else, feel free to reach out. We appreciate your support and look forward to assisting you again in the future!

September 09, 2024

It has been a while since my family purchased a vehicle from National Dodge and I must say, nothing has changed from Sales, Finance and Service Departments. Still a great place to see friends, purchase ve More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavine, Chris Hines
Sep 16, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for your wonderful 5-star review! We are thrilled to hear that your experience with us has remained consistently positive over the years, from sales to finance and service. It’s always great to welcome back customers like you and your family, and we’re glad that you enjoyed your recent purchases of the Dodge Charger and Durango. We truly appreciate your loyalty and kind words. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you for choosing National Automotive Group again, and we look forward to seeing you next time!

August 24, 2024

Sales people went out of their way to make this deal work for me. With out their efforts I would not have made this purchase. I feel like they have become friends I can rely on if I should need help with an More

by Cdsfarms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Kennedy
Aug 24, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you so much for the fantastic 5-star review! We're thrilled to hear that our sales team went above and beyond to make your experience with us a positive one. Building lasting relationships with our customers is what we strive for, and it means a lot to us that you feel like you've found friends here. We're always here to help, so if you ever have any questions or need assistance, don't hesitate to reach out. Enjoy your new purchase, and we look forward to seeing you again!

August 14, 2024

Long wait because they don’t know what they are doing when you check in for your appointment, they don’t listen when you tell them the information they need and they don’t really care.. More

by Plumbingbuddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
Aug 15, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and apologize for the long wait and the communication issues you encountered. Providing excellent service and listening to our customers are top priorities for us, so it's disappointing to learn we fell short in your case. We would appreciate the opportunity to make things right. If you're open to it, please contact our service manager, Darrin Howard, at (910)347-3777, so we can discuss your visit in more detail and work on a solution. Your feedback is valuable to us, and we’re committed to earning back your trust.

June 30, 2024

It was my first time ever buying a car and everyone at the dealership was very professional and knowledgeable about the vehicles. I picked out the car I wanted with the assistance from Gawaine, who was ve More

by BRENDAN LANGLITZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Quentin Graham, Matthew Carey, Gawaine Johnson
Jul 02, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for your wonderful 5-star review! We are thrilled to hear about your positive experience with us, especially since it was your first time buying a car. Our team takes great pride in being professional and knowledgeable, and it's fantastic to know that Gawaine was able to assist you in finding the perfect vehicle that met your needs. Your kind words and encouragement mean a lot to us. We're dedicated to maintaining our high standards of service and ensuring every customer has a great car-buying experience. If you have any questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car!

June 21, 2024

Absolutely top notch service from beginning to end of this car buying process. Highest recommendation More

by Susu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Hadi Ahmedi, Ryan Brown, Gawaine Johnson
Jun 24, 2024 -

National Dodge Chrysler Jeep Ram responded

hank you so much for your fantastic 5-star review! We're thrilled to hear that you had an absolutely top-notch experience from beginning to end during your car buying process at National Automotive Group. Providing exceptional service is our top priority, and your kind words affirm that we are on the right track. Your highest recommendation means a lot to us, and we truly appreciate you taking the time to share your positive experience. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

May 26, 2024

National Dodge and their service department are Simply The Best! I wouldn’t go anywhere else! More

by ARCHIE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Yates, Darrell Graham, Kitrell Earley, Ryan Brown, Pete Brennan
May 27, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for your wonderful 5-star review! We're thrilled to hear that you consider National Dodge Chrysler Jeep RAM and our service department to be the best. Your loyalty and trust mean a lot to us. We're committed to maintaining the high standards that have earned your praise, and it's always a pleasure to serve you. We look forward to your next visit and appreciate your continued support. If you ever need anything, please don’t hesitate to reach out.

May 25, 2024

They are friendly, efficient, and quite professional. Their service is great at a reasonable price. National just makes it happen! More

by emcarter51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
May 27, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for your fantastic 5-star review! We are delighted to hear that you found our team friendly, efficient, and professional. Providing great service at a reasonable price is one of our goals, and it’s wonderful to know we met your expectations. Your kind words motivate us to continue delivering the best experience for our customers. We appreciate your business and look forward to serving you again in the future. If you need anything, please don’t hesitate to reach out.

May 24, 2024

I had a large number of services performed and the work was done as requested. An unknown leak was identified and brought to my attention. I was skeptical about it and thought it might be an attempt to tak More

by cburns0227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
May 24, 2024 -

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such positive review! We are thrilled to hear that you are extremely satisfied with the service you received. It's great to know that our team was able to perform all the requested services to your satisfaction and that Kitrell's diligence in identifying and documenting the leak helped build your trust. We pride ourselves on our transparency and honesty, and Kitrell's actions exemplify the standard of service we strive to provide. We're glad your Jeep is running like new and that we could address all your concerns effectively. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

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