National Dodge Chrysler Jeep Ram
Jacksonville, NC
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829 Reviews of National Dodge Chrysler Jeep Ram
Very pleased with my experience, any questions I had were answered immediately from the knowledgable staff that I worked with. Their diligence to accomodate my concerns regarding titling and tagging my vehic answered immediately from the knowledgable staff that I worked with. Their diligence to accomodate my concerns regarding titling and tagging my vehicle out of state, was greatly appreciated. I had, previous to visiting the dealership, completed a large amount of research on my intended vehicle, online, it was a welcome change to be greeted by the staff upon my arrival and they already have a good idea about what I was looking for so there was no time wasted looking at vehicles I wouldn't want. Mr. Moore and Mr. Stanley were both professional and friendly towards myself as well as each other, they are a great "team" to work with towards the purchase of a vehicle. More
For a dealership in Jacksonville I would recommend visiting Amiel at National Dodge. He will bend over backwards to help his customers and won't try to rip you off just b/c you are in the military as visiting Amiel at National Dodge. He will bend over backwards to help his customers and won't try to rip you off just b/c you are in the military as he is former military himself. He has even gone beyond to help me dealing with service with some issues I was having with my vehicle. While the sales team is outstanding I would not recommend bringing your vehicle their for service unless it is under warranty. The service department will sell you packages that will only work at their dealership and no other Dodge even when you ask them if it will transfer to other dealerships. They have also made mistakes in preforming service on my vehicle that I have later had to pay for out of pocket because I had to take the vehicle for further service to other dealerships which won't honor National's special packages. More
I have bought numerous vehicles from National Dodge. There is a reason i keep going back to buy more. They understand Military and our types of lives. The biggest reason i would say is that National D There is a reason i keep going back to buy more. They understand Military and our types of lives. The biggest reason i would say is that National Dodge doesnt try to rip you off just because they know you get a paycheck every two weeks. Alot of Dealers want that money and do not care about customer satisfaction. National Dodge does care and they will meet any reasonable offers. More
My sales experience with National Dodge was fanominal right up through the financing! However, my experience with service not bad but not quite so impressive. I've been in twice with the same problem con right up through the financing! However, my experience with service not bad but not quite so impressive. I've been in twice with the same problem concerning my passenger window. On both occassions I was told that it was fixed only to find out it had not been fixed. I also feel that pricing could be a bit more competetive. God Bless~~~Sherry McCoy More
I have bought 4 cars (used) from national dodge. My daughter purchased a used car from them. Every time I have went there I am greated with utmost respect and all my needs are met. At the time I purcha daughter purchased a used car from them. Every time I have went there I am greated with utmost respect and all my needs are met. At the time I purchased these vehicles a new one was not in my budget, so I went with a used one. The first time I purchased a Dodge Stratus, then a metallic purple convertible mustang,yellow mustang, and last a explorer sport. I was actually looking for a yellow mustang and when they got it I was called and told they had it. My daughter traded her car in the her father and I bought her for a honda civic. I have recommended national dodge to alot of people. I will still continue to recommend them to anyone I know looking for great service, good people, and great prices. More
I've always purchased all of my vehicles here and will continue to do so. The entire staff always treats me with the utmost professionalism and never fail to meet my expectations. I've had service work continue to do so. The entire staff always treats me with the utmost professionalism and never fail to meet my expectations. I've had service work performed at both of their dealerships and they always do a great job. I recommend this dealership to everyone I meet, every chance I get. More
I came to this dealership after returning from deployment and they were more than accomodating in helping me find my new truck. Their efforts and attention to detail were superb and would highly recommend t and they were more than accomodating in helping me find my new truck. Their efforts and attention to detail were superb and would highly recommend this dealership for both sales and service. More
My experience at National Dodge-Subaru was the most pleasant experience I have ever had when buying a vehicle. I was treated with respect even though it took a long time for me to make up my mind. Dave pleasant experience I have ever had when buying a vehicle. I was treated with respect even though it took a long time for me to make up my mind. Dave was very helpful and patient. He answered all my questions about the vehicle. I would certainly recommend National Dodge-Subaru to anyone looking to buy a vehicle. I have used the service department once, and was very impressed with the service and the short wait. I live near Raleigh, NC and the distance prevents my going there for all my service. I will certainly go there when I am in the area. More
The dealership was really good, they had a internet price published online but was the wrong price upon printing the price page they were willing to meet the price. Not to many places will do that i'd recomm published online but was the wrong price upon printing the price page they were willing to meet the price. Not to many places will do that i'd recommend them to all my friends More