National Dodge Chrysler Jeep Ram
Jacksonville, NC
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822 Reviews of National Dodge Chrysler Jeep Ram
I have made previous purchases (for a total of 5) and feel that I have been treated fairly in all cases by a very friendly and caring staff. feel that I have been treated fairly in all cases by a very friendly and caring staff. More
Overall our experience was very good. Chris was helpful, professional,friendly, he took time with us.I did alot of research on the internet and was disapointed when I got to the lot and found out the prices professional,friendly, he took time with us.I did alot of research on the internet and was disapointed when I got to the lot and found out the prices were not the same as quoted on your website. The dodge was a bit pricey. However we love the truck. More
Doug sold me a 2012 truck. he was in the used department but helped me to find what I wanted. Was very helpful and a pleasure to deal with. Forby took care of my trade in and helped with the numbers. He kno but helped me to find what I wanted. Was very helpful and a pleasure to deal with. Forby took care of my trade in and helped with the numbers. He knows the business well and made sure I was happy with the numbers. Great folks to deal with and highly recomend. was the best experience I have EVER had with salesmen More
Very pleased with my experience, any questions I had were answered immediately from the knowledgable staff that I worked with. Their diligence to accomodate my concerns regarding titling and tagging my vehic answered immediately from the knowledgable staff that I worked with. Their diligence to accomodate my concerns regarding titling and tagging my vehicle out of state, was greatly appreciated. I had, previous to visiting the dealership, completed a large amount of research on my intended vehicle, online, it was a welcome change to be greeted by the staff upon my arrival and they already have a good idea about what I was looking for so there was no time wasted looking at vehicles I wouldn't want. Mr. Moore and Mr. Stanley were both professional and friendly towards myself as well as each other, they are a great "team" to work with towards the purchase of a vehicle. More
For a dealership in Jacksonville I would recommend visiting Amiel at National Dodge. He will bend over backwards to help his customers and won't try to rip you off just b/c you are in the military as visiting Amiel at National Dodge. He will bend over backwards to help his customers and won't try to rip you off just b/c you are in the military as he is former military himself. He has even gone beyond to help me dealing with service with some issues I was having with my vehicle. While the sales team is outstanding I would not recommend bringing your vehicle their for service unless it is under warranty. The service department will sell you packages that will only work at their dealership and no other Dodge even when you ask them if it will transfer to other dealerships. They have also made mistakes in preforming service on my vehicle that I have later had to pay for out of pocket because I had to take the vehicle for further service to other dealerships which won't honor National's special packages. More
I have bought numerous vehicles from National Dodge. There is a reason i keep going back to buy more. They understand Military and our types of lives. The biggest reason i would say is that National D There is a reason i keep going back to buy more. They understand Military and our types of lives. The biggest reason i would say is that National Dodge doesnt try to rip you off just because they know you get a paycheck every two weeks. Alot of Dealers want that money and do not care about customer satisfaction. National Dodge does care and they will meet any reasonable offers. More
My sales experience with National Dodge was fanominal right up through the financing! However, my experience with service not bad but not quite so impressive. I've been in twice with the same problem con right up through the financing! However, my experience with service not bad but not quite so impressive. I've been in twice with the same problem concerning my passenger window. On both occassions I was told that it was fixed only to find out it had not been fixed. I also feel that pricing could be a bit more competetive. God Bless~~~Sherry McCoy More
I have bought 4 cars (used) from national dodge. My daughter purchased a used car from them. Every time I have went there I am greated with utmost respect and all my needs are met. At the time I purcha daughter purchased a used car from them. Every time I have went there I am greated with utmost respect and all my needs are met. At the time I purchased these vehicles a new one was not in my budget, so I went with a used one. The first time I purchased a Dodge Stratus, then a metallic purple convertible mustang,yellow mustang, and last a explorer sport. I was actually looking for a yellow mustang and when they got it I was called and told they had it. My daughter traded her car in the her father and I bought her for a honda civic. I have recommended national dodge to alot of people. I will still continue to recommend them to anyone I know looking for great service, good people, and great prices. More
I've always purchased all of my vehicles here and will continue to do so. The entire staff always treats me with the utmost professionalism and never fail to meet my expectations. I've had service work continue to do so. The entire staff always treats me with the utmost professionalism and never fail to meet my expectations. I've had service work performed at both of their dealerships and they always do a great job. I recommend this dealership to everyone I meet, every chance I get. More
I came to this dealership after returning from deployment and they were more than accomodating in helping me find my new truck. Their efforts and attention to detail were superb and would highly recommend t and they were more than accomodating in helping me find my new truck. Their efforts and attention to detail were superb and would highly recommend this dealership for both sales and service. More