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National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.5
821 Reviews

2223 N Marine Blvd

Jacksonville, NC

28546

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821 Reviews of National Dodge Chrysler Jeep Ram

September 19, 2018

Did EVERYTHING they could to get me the car I wanted! I was looking for a specific Chrysler Pacifica. After looking at the numbers, my wife and I decided to talk it over as it was a little more than my bu More

by akesjason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Foye, Betty Hurd
Sep 20, 2018 -

National Dodge Chrysler Jeep Ram responded

Thanks so much for your feedback. I will be sure to share your comments with Betty and Mike and our entire management staff. We look forward to seeing you and welcome the opportunity to be of service to you.

September 06, 2018

Does not care Purchased a used vehicle that needed to be inspected before purchase, they had me waiting for 2 extra days, when I did finally get it out of service i More

by Wifelife50
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
N/A
September 02, 2018

GREAT JOB We had our Dodge Challenger serviced only to notice a few days later that one of our value stems were missing. We stopped by on a Saturday and spoke w More

by Maddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Yates, Darrell Graham
Sep 20, 2018 -

National Dodge Chrysler Jeep Ram responded

Thanks so much for your feedback. I will be sure to share your comments with Darrell, Robbie, and our entire management staff. We look forward to seeing you and welcome the opportunity to be of service to you.

August 29, 2018

Great experience Nobody was pushing me towards buying anything. They was very helpful in finding the vehicle that I wanted at the price I wanted. I will recommend th More

by Gary1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Weaver
Sep 20, 2018 -

National Dodge Chrysler Jeep Ram responded

Thanks so much for your feedback. I will be sure to share your comments with Chris and our entire management staff. We look forward to seeing you and welcome the opportunity to be of service to you.

August 28, 2018

Overall buying experience was very good. I bought the first vehicle that I was looking at in the lot. Sales person and staff were all courteous. Hopefully I will not have to purchase another More

by Ruthie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Walter Winston
Sep 20, 2018 -

National Dodge Chrysler Jeep Ram responded

Thanks so much for your feedback. I will be sure to share your comments with Walter, Lorenzo, and our entire management staff. We look forward to seeing you and welcome the opportunity to be of service to you.

August 20, 2018

They don't know what they are doing. Purchased a 2018 Wrangler Jeep JL Aug.8. Paid to have a tow hitch and wiring installed and to have my vechicle undercoated (I live on a beach and did More

by Jeerer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tommy and Donnie, Robbie Yates
Sep 20, 2018 -

National Dodge Chrysler Jeep Ram responded

Thanks for taking time to provide your feedback. Really sorry to hear that we initially failed to meet your expectations, very glad to hear that Robbie was able to resolve the issue for you. As for Sirius XM service, new vehicles that are equipped with radios that are Sirius XM capable do receive the service for 12 months at no charge; however, your Wrangler's radio is not Sirius XM capable. Your feedback will be shared with our entire management and sales staff in an effort to prevent similar problems in the future. We look forward to seeing you soon and welcome the opportunity to be of service to you.

August 18, 2018

Very nicely done The overall experience was fantastic. I am not an easy customer to please but my salesman Bruce was very patient and professional with me about my pur More

by Kayjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Wright
Aug 27, 2018 -

National Dodge Chrysler Jeep Ram responded

Thanks so much for your feedback. I will be sure to share your comments with Bruce and our entire management staff. We look forward to seeing you and welcome the opportunity to be of service to you.

August 16, 2018

Great service Department. I'vs never bought a car from this dealer, but their service department rocks. They will service your car, and deliver great customer service. Don Atki More

by Jemilcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Atkinson
Aug 27, 2018 -

National Dodge Chrysler Jeep Ram responded

Thanks so much for your feedback. I will be sure to share your comments with Don and our entire management staff. We look forward to seeing you and welcome the opportunity to be of service to you.

August 15, 2018

Overall a very good experience. Bruce and all the other staff in the showroom were great. Treated us with kindness and worked hard to fulfill our need. The folks in detail need to be More

by Brianjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce. He was outstanding, Randy Brewer, Lorenzo McNeal
Aug 27, 2018 -

National Dodge Chrysler Jeep Ram responded

Thanks so much for your feedback. I will be sure to share your comments with Bruce and our entire management staff. We look forward to seeing you and welcome the opportunity to be of service to you.

August 11, 2018

Turning lemons into lemonade. Someone smashed our previous ecodiesel Ram recently. We knew we wanted another one so we went looking. Found a beautiful model on the National lot a More

by karma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Weaver
Aug 27, 2018 -

National Dodge Chrysler Jeep Ram responded

Thanks so much for your feedback. I will be sure to share your comments with Chris and our entire management staff. We look forward to seeing you and welcome the opportunity to be of service to you.

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