National Dodge Chrysler Jeep Ram

Great experience until after you sign that dotted line. Once the paper work was done an a detailed cleaning was due, I was put on the back burner. It took sending the Ram back 3 times just to get a decent d Once the paper work was done an a detailed cleaning was due, I was put on the back burner. It took sending the Ram back 3 times just to get a decent detail. During which new scratches and dents appeared an I was told the dents were on the vehicle prior to the signing and the scratches would be taken care of at a later time. All accured Less than 24 hours and 26 miles on the vehicle.. I can say the sales Rep and manager done a fantastic job selling me the Ram. More

Did EVERYTHING they could to get me the car I wanted! I was looking for a specific Chrysler Pacifica. After looking at the numbers, my wife and I decided to talk it over as it was a little more than my bu I was looking for a specific Chrysler Pacifica. After looking at the numbers, my wife and I decided to talk it over as it was a little more than my budget allowed. I called back the next day and made a more reasonable counter offer that was much more than my original budget, but definitley a fair deal after doing more research. Ultimately, Betty Hurd did everything she could and we reached a deal. Also, Mike Foye (Sales Manager) was excellent and extemely outgoing. I have to tell you that the Chrysler Pacifica is a terrific van and we are so happy we did not go with our 2nd choice. The car is totally worth it and we are so happy with everyone at National Dodge. Thanks! More

GREAT JOB We had our Dodge Challenger serviced only to notice a few days later that one of our value stems were missing. We stopped by on a Saturday and spoke w We had our Dodge Challenger serviced only to notice a few days later that one of our value stems were missing. We stopped by on a Saturday and spoke with "Darrell Graham." WOW - that's all we can say about him. He was wonderful. He got us right in and made sure everything was done correctly. Darrell Graham deserves a HIGH FIVE and a SHOUT OUT for going the extra mile! THANKS Darrell...you are truly a blessing to National Dodge in Jacksonville, North Carolina. PS...Robbie Yates is the BEST! He always speaks and knows us by name. He as well is a blessing to this dealership. More

Great experience Nobody was pushing me towards buying anything. They was very helpful in finding the vehicle that I wanted at the price I wanted. I will recommend th Nobody was pushing me towards buying anything. They was very helpful in finding the vehicle that I wanted at the price I wanted. I will recommend them to others. More

Overall buying experience was very good. I bought the first vehicle that I was looking at in the lot. Sales person and staff were all courteous. Hopefully I will not have to purchase another I bought the first vehicle that I was looking at in the lot. Sales person and staff were all courteous. Hopefully I will not have to purchase another vehicle but if I do National Dodge will be my first choice! More

They don't know what they are doing. Purchased a 2018 Wrangler Jeep JL Aug.8. Paid to have a tow hitch and wiring installed and to have my vechicle undercoated (I live on a beach and did Purchased a 2018 Wrangler Jeep JL Aug.8. Paid to have a tow hitch and wiring installed and to have my vechicle undercoated (I live on a beach and did not want rust). I was told it would be ready Friday the 10th. Called to check on the progress on the 10th come to find out it was not touched, the car was parked in the back and forgot about. Robbie Yates called and apologized promising it will be done on Sat. the 11th. Went to pick it up and it was rust proofed with spray cans for $250. Mr. Yates again apologized and promised to make it right and he did. After 2 delays, we finally took delivery on Aug.17. I was told when I purchased the car that I had 1 year of sirious xm free. I was given the brochure with my paperwork and owners manual. When I asked how to switch it to sirious xm, I was told I did not have it and if I wanted it I would have to purchase it. Not good salesmen. More

Very nicely done The overall experience was fantastic. I am not an easy customer to please but my salesman Bruce was very patient and professional with me about my pur The overall experience was fantastic. I am not an easy customer to please but my salesman Bruce was very patient and professional with me about my purchase. I am always very skeptical about dealerships trying to pull the wull over your eyes about prices and hidden fees but this was not the case at National Dodge, they were very fair with my trade-in and final pricing of my new vehicle. More

Great service Department. I'vs never bought a car from this dealer, but their service department rocks. They will service your car, and deliver great customer service. Don Atki I'vs never bought a car from this dealer, but their service department rocks. They will service your car, and deliver great customer service. Don Atkinson helped us with our Jeep, since we bought it from an irresponsible dealer (which I regret) they helped me fixed the service lights from the Jeep and collected the payment from the irresponsible dealer at fayetteville kia. I will be servicing my Jeep at this location, since they work with you and call back for any issues. More

Overall a very good experience. Bruce and all the other staff in the showroom were great. Treated us with kindness and worked hard to fulfill our need. The folks in detail need to be Bruce and all the other staff in the showroom were great. Treated us with kindness and worked hard to fulfill our need. The folks in detail need to be fired. Their idea of detailing a vehicle is a joke. I will be recommending your dealership to others. More