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National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.5
821 Reviews

2223 N Marine Blvd

Jacksonville, NC

28546

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821 Reviews of National Dodge Chrysler Jeep Ram

February 01, 2019

didnt havae a clue took a older vehicle there to see if they would work on it. said would check it out. mechanic called told me what was wrong and they could fix it no p More

by sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
one mechanic and service manger, Brandon Duncan
Feb 25, 2019 -

National Dodge Chrysler Jeep Ram responded

Believe we already responded to you via another review site. If you'd like to discuss this matter further, please contact our Service Manager, Cleve Meadows at your earliest convenience.

January 28, 2019

Sales is the best Chris Weaver made this the smoothest transaction I have had in a long time, so we bought two. A normal stressful event for my wife was made so easy. More

by ELJONESDEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Weaver
Jan 29, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and so glad you're happy. I'll be sure to share your comments with Chris and our Management Team. We look forward to seeing you and welcome the opportunity to be of assistance to you.

January 23, 2019

Outstanding Experience My recent purchase was a pleasant experience because of the knowledge of the staff and understanding of the customer needs. Sales representative wasn’ More

by Hogenmiller
Recommend Dealer
Yes
Employees Worked With
Jeffrey Harper
Jan 25, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback. I'll be sure to share your comments with Jeff and our entire Management Team. Look forward to seeing you soon and welcome the opportunity to be of service to you.

January 15, 2019

Great people and great value I purchased vehicle #8 and was able to get a great trade-in value for the purchase. The sales department was willing to go above and beyond to close t More

by Justin S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Mike Foye, Darrell Graham, Jeffrey Harper
Jan 15, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and your loyalty. Your comments will be shared with all. Look forward to seeing you and welcome the opportunity to be of service to you.

January 06, 2019

Everyone was friendly and helpful. My salesman (Reggie) went out of his way to try to find the car I wanted or would like. The accountant made sure I understood the paperwork and answ More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald James
Jan 14, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback. Your comments will be shared with Reggie and our Management Staff. We look forward to seeing you and welcome the opportunity to be of service to you.

January 02, 2019

Making it right Just wow! I recently had some serious work done by National Jeep Dodge in Jacksonville NC. It was an expensive repair to my transmission and the guys More

by Jeep fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
Jan 14, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback. Happy to hear it. Will share your comments with our Service Manager and our entire Management Team. Look forward to seeing you and welcome the opportunity to be of service to you.

December 31, 2018

Tech says “They can kiss my a**” We brought in our van to get the door fixed because the auto sliding door was stuck. It just stopped working. We had a warranty and needed it fixed. U More

by Tnm81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robbie Yates, Randy Brewer, Mike Foye, David Burford
Jan 15, 2019 -

National Dodge Chrysler Jeep Ram responded

Spoke with our Service Manager concerning this incident. It is my understanding that he has personally contacted you and resolved the matter. If this is incorrect, please let me know and I will pursue it further. We look forward to seeing you and welcome the opportunity to be of service to you.

December 21, 2018

Never buy here again! My husband and I have purchase several vehicles from national dodge over several years and this will be the last time. We came to National Dodge becau More

by Heather34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reginald James
Dec 31, 2018 -

National Dodge Chrysler Jeep Ram responded

As a retired Marine, you certainly got my attention when you mentioned "screwing over a military member"! Don't have any idea what you were promised and not delivered or what the Sales person lied about but can assure you that any one of our Managers, including the General Manager, Robbie Yates, would welcome the opportunity to discuss with you. If you've purchased several vehicles from us over the years, surely you are aware of our motto ""While Perfection in Service and Sales May Not Always be Possible, Perfection in Integrity, Honesty, and Care is Always Our Goal.". Please give me or Robbie a call at your earliest convenience to discuss. Look forward to hearing from you and welcome the opportunity to be of assistance to you.

December 14, 2018

Love our new Jeep! My husband and I went into National Dodge one night, not expecting to leave with a new car. We were stuck under a pretty high truck payment, with a tr More

by Demvz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 21, 2018 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback. Will share your comments with Dan and our entire Management Staff. Look forward to seeing you soon and welcome the opportunity to be of service to you.

December 05, 2018

Great truck buying experience I went into this evolution prepared for a heated bartering battle. I cant say anything but good things about my purchase on 4 Dec 2018. I had made con More

by doug3815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Harper
Dec 21, 2018 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback. Will share your comments with Jeff and our entire Management Staff. Look forward to seeing you soon and welcome the opportunity to be of service to you.

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