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National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.5
822 Reviews

2223 N Marine Blvd

Jacksonville, NC

28546

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822 Reviews of National Dodge Chrysler Jeep Ram

March 08, 2019

LOSER SALESMAN CONSTANTLY CALL EVERY DAY TO MAKE YOUR VEHICLE IS ACTUALLY GETTING WHATEVER YOU WANT DONE TO IT DONE SO YOU CAN TAKE IT HOME AFTER PURCHASE, FOUND TH More

by pappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Perez worst salesman ever, Lorenzo McNeal, Mike Foye
Mar 12, 2019 -

National Dodge Chrysler Jeep Ram responded

Really sorry that we failed to meet your expectations due to your Sales Consultant no longer being employed with our dealership. Rest assured that we value your patronage and will personally assign you a long time Consultant to serve as your representative. I can't tell from this review who you are. If you would be so kind as to send me a quick email to dave@nationaldodge.com, you will be contacted with an offer to serve as your future representative. Again, we thank you for your business and welcome the opportunity to be of assistance to you.

March 04, 2019

Traded in my 2014 Town & Country for a 2018 Journey Great customer service! Mike Foye and Shawn DeBakey we're awesome! I explained to Mike what I was looking for, he understood exactly! Shawn was ver More

by journey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Foye, Shawn Debakey
Mar 06, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and your continued loyalty. Your comments will be shared with Shawn, Mike, and our entire management team. We look forward to seeing you and welcome the opportunity to be of service to you.

March 02, 2019

Best Experience Ever Chris made the whole buying car experience enjoyable. I didn't want to purchase new car but my wife needed a change. Chris listened to her needs and w More

by JoeyDiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Weaver
Mar 06, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and your continued loyalty. Your comments will be shared with Chris and our entire management team. We look forward to seeing you and welcome the opportunity to be of service to you.

February 28, 2019

Very good Good morning, my husband Glenn and I had stopped at two other dealerships before coming to yours. Our experiences at those dealerships were not pleas More

by G S Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelia, Lorenzo McNeal, Bob Reilly
Mar 06, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and your continued loyalty. Your comments will be shared with Bob and our entire management team. We look forward to seeing you and welcome the opportunity to be of service to you.

February 28, 2019

Best Sales Associate I recently made the decision to trade my 2015 Wrangler for a 2019 Durango. From the first call into the dealership to the signing of my final paperwor More

by Crystal123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon
Mar 06, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and your continued loyalty. Your comments will be shared with Devon and our entire management team. We look forward to seeing you and welcome the opportunity to be of service to you.

February 27, 2019

Great experience We were just treated like we were family! Our experience with National was just great! Would recommend to anyone looking for a vehicle! Will be back! More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo McNeal, Mike Foye, Michael Sullivan
Mar 06, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and your continued loyalty. Your comments will be shared with Don and our entire management team. We look forward to seeing you and welcome the opportunity to be of service to you.

February 22, 2019

Customer service Had my car for 4 days and still have not call me to let me know what is wrong. I told them it was the park sensor. The car won’t start because sensor More

by Bodybymikeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Duncan
Feb 25, 2019 -

National Dodge Chrysler Jeep Ram responded

Checked with our Service Manager who informs me that your vehicle arrived here unexpectedly on Wednesday after being towed into our dealership. Your vehicle was diagnosed on Friday and when we informed you of our diagnosis, you disagreed with our diagnosis so no work was done. For information, if we perform work as a result of our diagnosis and it does not correct the problem, we do not charge for the work. If we simply perform work as directed by our customer and it doesn't correct the problem, we do charge for the labor. Strongly recommend describing the problem and symptoms you are having with your vehicle and letting the ASE Certified Technician determine the cause and correction. We appreciate and value your patronage and welcome the opportunity to be of service to you. Please feel free to contact our Service Manager, Cleve Meadows if we may be of further assistance.

February 14, 2019

Darrell Graham did and service members awesome job I would recommend anyone that needs help with their vehicle I would recommend Darrell Graham he's a hard worker and hospitable. Thank you Mr. Graham More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Graham
Feb 16, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback. Your comments will be shared with Darrell and our entire Management Team. Look forward to seeing you again soon and welcome the opportunity to be of service to you.

February 07, 2019

New truck purchase! I recently purchased a 2018 Ram Rebel from the Dodge dealership. I did not impulse buy from this dealership either. I spent quality time at the local More

by Terwilliger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty Hurd
Feb 08, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and so glad you're enjoying your new Rebel. Will be sure to share your comments with Betty and our entire Management Team. Look forward to seeing you soon and welcome the opportunity to be of service to you.

February 07, 2019

Shawn is awesome! Shawn made my experience of purchasing my first ever brand new car wonderful! He is relatable, personable and could possibly sell salt to a slug. I wi More

by Challenger girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Debakey
Feb 08, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and so glad you're enjoying your new car. Will be sure to share your comments with Shawn and our entire Management Team. Look forward to seeing you soon and welcome the opportunity to be of service to you.

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