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National Dodge Chrysler Jeep Ram

Jacksonville, NC

4.5
821 Reviews

2223 N Marine Blvd

Jacksonville, NC

28546

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821 Reviews of National Dodge Chrysler Jeep Ram

May 20, 2019

Great Experience I was searching for a particular vehicle and was luck enough to find that National had the car I was looking for. Was even luckier to have worked wit More

by hrvat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Harper
May 20, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for taking time to provide us with feedback concerning your recent buying experience. Glad to see that Jeff is being his usual self and that you are totally happy with your purchase. Your comments will be shared with Jeff and our entire management staff. We look forward to seeing you again and welcome the opportunity to be of service to you.

May 09, 2019

Recall repair Outstanding service. In and out in an extremely timely manner. I was made to feel that I am a valued customer. I will stay with National Dodge when I More

by Medical madman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Duncan
May 10, 2019 -

National Dodge Chrysler Jeep Ram responded

Thank you for the feedback and rest assured, you are a valued customer. Your comments will be shared with Brandon and our entire Management Team. We look forward to seeing you soon and welcome the opportunity to be of service to you. Again, thanks for taking the time to submit your review.

April 28, 2019

Bad credit?? That's okay here!! My fiance and I went looking for a new truck. Our bank denied us financing because of his bad credit (mine wasn't great, but better than his). After h More

by Bayougirl17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty Hurd
Apr 30, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and so glad to hear that Betty was being her usual self. Look forward to hearing from you and welcome the opportunity to be of assistance to you.

April 03, 2019

Brandon Dunan and Jeff Harper Jeff and Brandon managed the service visit and the mechanics fixed my front bumper sensors in 1 hour, the allotted time and got me back to work More

by AndrewG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Duncan, Jeffrey Harper
Apr 10, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and so glad we could help. I will share your comments with Jeff, Brandon, and our entire Management Team. Look forward to seeing you and welcome the opportunity to be of service to you.

March 26, 2019

Before my car is serviced Kitrell Earley is one of the Advisors at National Dodge. I will be back when my car has been serviced, but I wanted to talk about my initial experienc More

by Deekay1912
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kitrell Earley
Apr 10, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and happy to hear that KItrell has been his usual self. Your comments will be shared with Kitrell and our entire Management Team. Look forward to seeing you and welcome the opportunity to be of service to you.

March 21, 2019

Surprisingly painless!!! The shopping experience proved to be surprisingly smooth and painless. Beyond that the General Manager was as friendly and attentive to my desires and More

by Retired Military
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Brennan, Robbie Yates, Jeffrey Harper
Mar 25, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback Rich and hope you are enjoying that new Jeep. Your commens will be shared with Jeff and our entire Management Staff. Look forward to seeing you and welcome the opportunity to be of service to you.

March 19, 2019

Excellent! Excellent Customer Service! I went in as I was looking to purchase a family car with more space and room. From the beginning we were greeted by Hadi a More

by Pabloj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadi, Lorenzo McNeal
Mar 22, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and so happy to hear about your pleasant buying experience. Your comments will be shared with Hadi and our entire Management Staff. We look forward to seeing you and welcome the opportunity to be of service to you.

March 16, 2019

2nd car from them. Always great salesman. We were so nervous about trading in our car but Devon Graham sold us our new car, and we have no regrets or complaints. He is absolutely amazing and m More

by MichaelaLeeAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Graham
Mar 22, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for taking the time to provide feedback. So glad to hear about your pleasant buying experience. Your comments will be shared with Devon and our entire management staff. Look forward to seeing you and welcome the opportunity to be of service to you.

March 12, 2019

Purchased 2019 300C, special order. Service since 2005 on RAM 3500 dually purchased @national and 2010 300C. Darrell as service writer has been excellent. Repairs were efficiently and More

by Mr. D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hines, Darrell Graham, Jeffrey Harper
Mar 13, 2019 -

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback Mr. D. Your comments will be shared with Darrell, Jeff, and our entire Management staff. We look forward to seeing you and welcome the opportunity to be of service to you.

March 08, 2019

LOSER SALESMAN CONSTANTLY CALL EVERY DAY TO MAKE YOUR VEHICLE IS ACTUALLY GETTING WHATEVER YOU WANT DONE TO IT DONE SO YOU CAN TAKE IT HOME AFTER PURCHASE, FOUND TH More

by pappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Perez worst salesman ever, Lorenzo McNeal, Mike Foye
Mar 12, 2019 -

National Dodge Chrysler Jeep Ram responded

Really sorry that we failed to meet your expectations due to your Sales Consultant no longer being employed with our dealership. Rest assured that we value your patronage and will personally assign you a long time Consultant to serve as your representative. I can't tell from this review who you are. If you would be so kind as to send me a quick email to dave@nationaldodge.com, you will be contacted with an offer to serve as your future representative. Again, we thank you for your business and welcome the opportunity to be of assistance to you.

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