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NYE Chrysler Dodge Jeep Ram

Oneida, NY

4.6
273 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 273 reviews

April 25, 2025

The service department was very professional, knowledgeable and courteous of my time. The staff went above and beyond . More

by HEATHERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Lee and Mike were great to help with the process from beginning to the end to get into a new vehicle. More

by JOHNPFOSTER1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee
Apr 24, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 09, 2025

Our salesman, Lee, was excellent and very responsive to our combination during the whole buying process from the first phone call to the final handing over the keys. More

by SSTARS19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee, Madison Beckwith
Apr 11, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 04, 2025

car I went to purchase was SOLD days before. .. then miraculously UNsold a week later. Dealership did not offer any additional financial consideration. Salesman forgot to put on registration More

by brenaud9065
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lee and internet specialist , Madison Beckwith
Apr 11, 2025 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 02, 2025

Took 3 visits to find the problem, and only after speaking with the Service Manager. More

by david.p.burgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Olmsted
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

NYE Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

March 31, 2025

Used express lane, got me in quickly with excellent service and helped me change filters that needed to be changed. More

by ndnbear12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 31, 2025

They got me in quick and took great care of my vehicle with great customer service. Very polite. More

by wyattstreeter599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Olmsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 29, 2025

I was very pleased with the fact that I was able to get an appointment for NYS Inspection within an hour from when I called. At the same time I thought it was a red flag because I had called the Jeep deale More

by rkelly003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Olmsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 29, 2025

Except for a few glitches, our experience was pleasurable. The salesman, Lee was quite knowledgeable. More

by Deby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Beckwith
Apr 11, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 29, 2025

Great customer service . . Very Helpful, and very responsive to my needs. Able to identify the issue More

by bharp0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Olmsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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