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NYE Chrysler Dodge Jeep Ram
Oneida, NY
282 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 282 reviews
May 16, 2025
Had trans pan gasket replaced due to small class 1 leak. Checked after three weeks of driving and it's still leaking. Had coolant flush done and I'm concerned that coolant system may not have enough coolant Checked after three weeks of driving and it's still leaking. Had coolant flush done and I'm concerned that coolant system may not have enough coolant in it because there does not appear to be anything in the overflow tank. Not impressed with this service experience. More
by dano.dee
Verified CustomerEmployees Worked With
May 10, 2025
My salesman Lee Bartlett was over the top experienced and truly wanted us to love what we were buying. He's not there to talk you into something like some others. Lee is there to guide you through your next truly wanted us to love what we were buying. He's not there to talk you into something like some others. Lee is there to guide you through your next journey to find your next vehicle. I drove 98 miles to have this experience. Trust me, Ask for lee Bartlett to guide your next Jeep Ram adventure. I am very satisfied with my 3500 Ram More
by lynchplumbing
Employees Worked With
May 04, 2025
They diagnosed the problem with my truck, got me schedule for warranty work fairly quickly, made the repairs and truck has been good so far. schedule for warranty work fairly quickly, made the repairs and truck has been good so far. More
by westech68b
Employees Worked With
May 04, 2025
Wyatt, Mike, Eric & Nick were all AMAZING to work with! They made a complicated request an easy purchase! They made a complicated request an easy purchase! More
by MARISAVITAGLIANO4580
May 04, 2025
The salesmen were personable. They answered questions and were available by text too for questions, even when they were off. Personal service They answered questions and were available by text too for questions, even when they were off. Personal service More
by ANN.PANGBURN
May 03, 2025
Knowledgeable staff, clean, respectful, will recommended this dealership for service to friends and family always this dealership for service to friends and family always More
by jennifero1229
April 30, 2025
The dealership did a good job of communicating what parts were needed for the repair and came up with an estimate that included all the parts. Then eventually, some of those parts were not needed and I was n were needed for the repair and came up with an estimate that included all the parts. Then eventually, some of those parts were not needed and I was not charged. I also appreciate the communication they had about the repair of the vehicle receiving the text messages. More
by wrightdavidc
Employees Worked With
April 27, 2025
tried to take us for $700 plus dollars for an issue that was clearly a warranty issue. and yes they did work on this vehicle twice. The tool that caused the problem was left by them. We will never go to was clearly a warranty issue. and yes they did work on this vehicle twice. The tool that caused the problem was left by them. We will never go to Nyes for any type of work. They don't deserve to have a dodge franchise. More
by jcardin3
April 25, 2025
The service department was very professional, knowledgeable and courteous of my time. The staff went above and beyond . knowledgeable and courteous of my time. The staff went above and beyond . More
by HEATHERM
