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NYE Chrysler Dodge Jeep Ram
Oneida, NY
291 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 291 reviews
June 04, 2025
From the moment we stepped in the door, they did everything they could to accommodate us. They were flexible, got us a lower rate and payment than we were expecting, and had us off the lot with our everything they could to accommodate us. They were flexible, got us a lower rate and payment than we were expecting, and had us off the lot with our new car in a few hours. NYE was excellent to work with. I would highly recommend them!! More
by simplyjanetzimmermann
Verified CustomerEmployees Worked With
Devin Rooney, Eric in financing.
June 04, 2025
I showed up to the wrong dealership and said I needed to get in that day for an inspection, he took me in anyway when I said I would drive to the correct one, and he said no need and that he could take care get in that day for an inspection, he took me in anyway when I said I would drive to the correct one, and he said no need and that he could take care of me! Then, he let me know about a recall and got that done as well. He did all of this quickly and with the best customer service attitude ever! More
by meghansamsel
Employees Worked With
Erik Agnew
June 04, 2025
Brought my vehicle in for an appointment, over 14 days there I finally got it back. I have no idea why it took so long. It has a warranty on it, so after contacting Mopar directly, it seemed that it start there I finally got it back. I have no idea why it took so long. It has a warranty on it, so after contacting Mopar directly, it seemed that it started to get work on. It was still an extremely long time for the work that was done. They should never had happen. I will not be returning to that dealership. There is a lot of miscommunication I believe. Nobody seems to know anything. More
by inter9mm
June 02, 2025
The people are friendly and helpful. They try to get you out of there in a timely fashion. They try to get you out of there in a timely fashion. More
by dfalter48
Employees Worked With
May 30, 2025
Very nice service department. My only complaint is the truck is brand new and while they were repairing it l was not able to get a courtesy car to drive for the 3 days.Not sure my My only complaint is the truck is brand new and while they were repairing it l was not able to get a courtesy car to drive for the 3 days.Not sure my dealer in Florida would have done the same. More
by bennyeggers
May 30, 2025
Even though I purchased my 2023 Pacifica at Nye, they refused warranty work on my vehicle because Victory Chryslar in Rome performed warranty work on the same item months earlier. Chryslar warranty shou refused warranty work on my vehicle because Victory Chryslar in Rome performed warranty work on the same item months earlier. Chryslar warranty should be handled at all Chryslar dealers. Nye sells them but refuses to complete warranty work on them when they are still under warranty. More
by Mike
Employees Worked With
do not know service Mgr name
May 25, 2025
Couldn’t find why my jeep was shutting off, even though it happened to Eric when he pulled it in… it happened to Eric when he pulled it in… More
by mulyedesigns
Employees Worked With
May 23, 2025
We had a wonderful experience when we purchased our new Jeep at NYE. Devin and Eric were absolutely great to work with. Not pushy at all. They were very helpful and informative. Devin was so wonderful with Jeep at NYE. Devin and Eric were absolutely great to work with. Not pushy at all. They were very helpful and informative. Devin was so wonderful with our children as well. Devin also helped us get everything set up in our Jeep before we drove away with it. Both Devin and Eric made sure we were getting the best deal and hooked us up with some pretty nice protection plans for years to come. We are very thankful for Devin and Eric and the rest of the team at NYE! Thanks guys! More
by desjardinsjess
May 20, 2025
They do exceptional work and are kind, honest, and efficient, would recommend to all with a vehicle that they sell. efficient, would recommend to all with a vehicle that they sell. More
by bartchwoman
