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NYE Chrysler Dodge Jeep Ram

Oneida, NY

4.6
269 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 269 reviews

April 02, 2025

Took 3 visits to find the problem, and only after speaking with the Service Manager. More

by david.p.burgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Olmsted
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Used express lane, got me in quickly with excellent service and helped me change filters that needed to be changed. More

by ndnbear12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

They got me in quick and took great care of my vehicle with great customer service. Very polite. More

by wyattstreeter599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Olmsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

I was very pleased with the fact that I was able to get an appointment for NYS Inspection within an hour from when I called. At the same time I thought it was a red flag because I had called the Jeep deale More

by rkelly003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Olmsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Great customer service . . Very Helpful, and very responsive to my needs. Able to identify the issue More

by bharp0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Olmsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Except for a few glitches, our experience was pleasurable. The salesman, Lee was quite knowledgeable. More

by Deby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Beckwith
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

The team at Nye worked well together to make the process as painless as possible despite recent personnel turnover. More

by pmiann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Beckwith
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

I took my wife’s Jeep in for a noise it was making in the front end. Turns out the problem was the front right hub & bearings. The dealership quoted me an astronomical price of roughly $870. The part as I ca More

by johntannahill
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Olmsted
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Matt was fantastic! Very friendly and very knowledgeable! Everything went very smoothly. I love my Jeep More

by JAKKI0602
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Beckwith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Metrick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lydon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Agnew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Olmsted
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Pull in short wait on my way! no problems with anything and really kind and polite More

by OAKLEY241970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Olmsted
4.0
This rating includes all reviews, with more weight given to recent reviews.
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