
NYE Chrysler Dodge Jeep Ram
Oneida, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 273 reviews
The service department was very professional, knowledgeable and courteous of my time. The staff went above and beyond . knowledgeable and courteous of my time. The staff went above and beyond . More
Our salesman, Lee, was excellent and very responsive to our combination during the whole buying process from the first phone call to the final handing over the keys. our combination during the whole buying process from the first phone call to the final handing over the keys. More
car I went to purchase was SOLD days before. .. then miraculously UNsold a week later. Dealership did not offer any additional financial consideration. Salesman forgot to put on registration .. then miraculously UNsold a week later. Dealership did not offer any additional financial consideration. Salesman forgot to put on registration sticker when I picked up the car. My experience was "ok", nothing significantly bad, just frustrating. internet "specialist" is a JOKE!!! Very UNhelpful More
Took 3 visits to find the problem, and only after speaking with the Service Manager. speaking with the Service Manager. More
Used express lane, got me in quickly with excellent service and helped me change filters that needed to be changed. service and helped me change filters that needed to be changed. More
They got me in quick and took great care of my vehicle with great customer service. Very polite. with great customer service. Very polite. More
I was very pleased with the fact that I was able to get an appointment for NYS Inspection within an hour from when I called. At the same time I thought it was a red flag because I had called the Jeep deale an appointment for NYS Inspection within an hour from when I called. At the same time I thought it was a red flag because I had called the Jeep dealer in Hamilton and couldn't get an appointment until 2 weeks later. To me that indicated that Nye was not very busy. I kind of had a feeling that they would make sure to find something wrong with the vehicle even though everything in my opinion was working just fine. No warning lights and I had just put new tires on the vehicle. Sure enough they failed my inspection because if windshield wipers. I stated that they just had worked fine the day before when it rained. So they took a picture of the wipers and told me that there was some fraying going on at the top end of the wipers. The charge was going to be $31.78/wiper. I promptly advised them that I was not going to pay that amount for wipers and that I would go across the street to Walmart and have them installed. My trip to Walmart was very successful because I was able to purchase 2 wiper blades installed for $22.63. I told the nice young lady (Jennifer) that it was that very reason that I did not like doing business with them. I really don't blame the individuals that I received service from because I am pretty certain that they are following orders and that they did so with as much grace as possible. More
Great customer service . . Very Helpful, and very responsive to my needs. Able to identify the issue . Very Helpful, and very responsive to my needs. Able to identify the issue More