Mike Memery

Took too long. The appointment was for 8 am on Friday. I dropped off my vehicle at 6 pm on Thursday. Vehicle not ready until 5 pm Friday. Wasn't notified wh The appointment was for 8 am on Friday. I dropped off my vehicle at 6 pm on Thursday. Vehicle not ready until 5 pm Friday. Wasn't notified when the service was done. More

by jpexton Verified Customer Verified Customer

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Great service department. Fast turn around, thorough, submits to manufacture warranty, and stands by their work. Fast turn around, thorough, submits to manufacture warranty, and stands by their work. More

by MIKEF12 Verified Customer Verified Customer

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Customer service was great. Communication was amazing and timeliness of service was accurate. No surprises Communication was amazing and timeliness of service was accurate. No surprises More

by marylousayles Verified Customer Verified Customer

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The salesman Garin that helped us out made our experience great one. He is very knowledgeable and has an answer for every question we had. The whole staff at NYE Jeep are awesome people to do business with. great one. He is very knowledgeable and has an answer for every question we had. The whole staff at NYE Jeep are awesome people to do business with. More

by brucebarnard67 Verified Customer Verified Customer

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The man who worked on my car was very helpful. I think his name was Chris or Mike, but now I do not remember. I already had to call AAA once for accidentally locking my one key inside the car. I think his name was Chris or Mike, but now I do not remember. I already had to call AAA once for accidentally locking my one key inside the car. I do not want to pay $200 to have a second chip key made, so I copied the key that is inside the chip car starter. I wanted to magnet this spare key outside the car, just so that I could get inside the car, should the starter key get locked inside again. Well this second key would not unlock the car door. The mechanic looked at it and said that he thought that it was not working because the key needed to be filed. He took the spare key to his workspace, filed it, and now it works great. He did all this for free and I am very grateful. More

by christinaseidl Verified Customer Verified Customer

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Called and made an appointment to get my Jeep recall taken care of . When I got there they asked if I ordered the part . Of course I didn't. I called for an appointment thought they would have done tha taken care of . When I got there they asked if I ordered the part . Of course I didn't. I called for an appointment thought they would have done that knowing I was coming in to get the recall taken care of. It been all most 3 weeks now . Still waiting. Not happy . 🤔 More

by JOJOANNE13HEWITT Verified Customer Verified Customer

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Items needing repair were fixed correctly. Service was quick and reasonable. Communication was sent timely Service was quick and reasonable. Communication was sent timely More

by laurariesel Verified Customer Verified Customer

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Really love this place Lee was amazing to talk to so helpful 10 out of 10 recommend Lee and this place to other people the service was also amazing they did a really good job on the car very professio helpful 10 out of 10 recommend Lee and this place to other people the service was also amazing they did a really good job on the car very professional and fast love this place would come back More

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I brought my Grand Cherokee in for a recall and a fix (check engine light was on). They updated the recall, diagnosed the problem with the check engine light, ordered the part and installed it all by end (check engine light was on). They updated the recall, diagnosed the problem with the check engine light, ordered the part and installed it all by end of business the next day. The customer service was great as well. More

by vsgarlata27 Verified Customer Verified Customer

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Great service, I was well taken care of. Highly recommend. Jennifer at service was great Highly recommend. Jennifer at service was great More

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