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Momentum Kia

Vallejo, CA

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93 Reviews

4325 Sonoma Blvd

Vallejo, CA

94589

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93 Reviews of Momentum Kia

May 02, 2018

Service done as promised. Performed what was promised in the work order. The receptionist (Ava) and shuttle driver (Marshall) were both friendly and courteous. Total work ti More

by vgs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not work with sales this visit.
May 04, 2018 -

Momentum Kia responded

Thank you for telling us how we are doing! We are thrilled that our service team was able to get you taken care of in a timely manner and we are glad to hear that Ava and Marshall made you feel welcome. We will be sure to let them know that they were appreciated! Come back soon!

May 02, 2018

Maintenance service Its a five star service, very friendly and they make their client really comfortable while waiting, din't even notice the wait because of their facil More

by Toy04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ava Barrios
May 04, 2018 -

Momentum Kia responded

We're happy to hear that our team took good care of you and your vehicle during your recent visit! Thanks for choosing Momentum Kia and we look forward to working with you again in the future!

May 01, 2018

Jon in service was very thorough with my Cars isses Kia warranty program actually is true - my engine issue was covered, Kia sranda behind there automoblies" i am so amazed My othwr cars in the Pas More

by cube1962
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon in service
May 03, 2018 -

Momentum Kia responded

We're happy that we were able to help out, it was a pleasure! Thank you so much for visiting us and reviewing us, we'd love to see you back again!

May 01, 2018

Car that I bought I originally went in for a oil change then I asked to speak with someone about a car. I left with a 2018 Kia Forte. More

by KJAMEA543.KD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Jennings, Brenda, John, Devon Shell
May 03, 2018 -

Momentum Kia responded

We're glad we could help you into your new Kia Forte, that's great to hear! We hope that you're loving the new ride. Thank you so much for the review. When you're ready for service, let us know!

April 29, 2018

Great people to deal with When i came in i was greeted right away.the hospitality was amazing.the paper work process ddnt take long.plus my car feel like its running better so More

by MICHEAL_HARRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Freeman, Mike Chamasmani, Renee Heilmann
Apr 30, 2018 -

Momentum Kia responded

You are very welcome, Micheal! We're glad our team could help you out. Please let us know if we can be of any further assistance with your vehicle!

April 29, 2018

Very annoyed customer Service very poor. Only reason I go to this dealer is because I am finishing up my service contract. This dealer let you wait for about 2 hours for a More

by s_macaspac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember
May 02, 2018 -

Momentum Kia responded

Thank you for sharing your feedback with us. We're disappointed to hear that you had a negative experience at our dealership, and we'd like to apologize for the extended wait time. It's our goal to provide the highest level of customer service possible, but we can always make improvements and we'll use your feedback to do so. We'd like to speak with you to learn more about your concerns and work towards a solution. Please contact our Service Manager, Zac Eck, at (888)859-6113 at your convenience.

April 24, 2018

First time buyer I didn’t know what to expect going in. I was supposed to be only getting information but then Brandon helped me out and I ended up leaving with the ca More

by Ramfranco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Renee Heilmann
Apr 26, 2018 -

Momentum Kia responded

We're happy that Brandon was able to help you into your new car, we hope that you love it! Thank you for the review and thank you for visiting, we appreciate it. When you're ready for your first service appointment, let us know!

April 23, 2018

My Kia Experience This dealership made it so easy to buy a new car. I would like to thank Devon for his expertise. It was a pleasure working with him.Thank you!! More

by Roberta Sadaoka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon Shell
Apr 24, 2018 -

Momentum Kia responded

Thank you for the kind words, Roberta! We sincerely appreciate your great review and Devon enjoyed working with you as well! Congratulations on your new car and we look forward to doing business with you again soon!

April 19, 2018

Good service Fast and good service. I would recommend them if possible provide car wash which will be plus. Overall good people work there. Nice coffee too More

by pembasalaka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can not remember
Apr 23, 2018 -

Momentum Kia responded

Thank you for taking the time to share your kind words and feedback about your service experience with us. We truly do appreciate your business and hope to have the opportunity to work with you again in the future.

April 18, 2018

Service Dept Ive been getting my oil changed at this location ever since i purchased this vehicle. There has never been an issue until the last visit which was 4/ More

by olynsalt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 19, 2018 -

Momentum Kia responded

Thank you for sharing your feedback regarding you recent visit with us. We're disappointed to hear about the miscommunication on our end that resulted in some confusion. It's our goal to provide an outstanding experience every time, and we'll use your comments to make improvements. If you have any questions that we can address, please contact our Service Manager, Dwight Fleming, at (888)747-3920.

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