Momentum Kia
Vallejo, CA
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93 Reviews of Momentum Kia
Super friendly and customer oriented staff! Arrived at dealership for an accessory installation and every person I interacted with was super friendly and professional. I walked away really appre Arrived at dealership for an accessory installation and every person I interacted with was super friendly and professional. I walked away really appreciating the friendly conversation, good service, and looking forward to coming back for an oil change. More
Proffessional and friendly Familiar faces, professional attitude. Got the job done. Would recommend momentum kia to friends and family. See you guys again soon. Cars is working Familiar faces, professional attitude. Got the job done. Would recommend momentum kia to friends and family. See you guys again soon. Cars is working great! More
Decent, good customer service 1-5 I give them a 5. Pretty fast food work even dropped me off and picked me up. Only issue I would say check ingine light is still on but the rotors 1-5 I give them a 5. Pretty fast food work even dropped me off and picked me up. Only issue I would say check ingine light is still on but the rotors and breaks are fixed. Also did a oil change. And fix some recall issues. More
Service Center Review I always receive efficient and friendly service at Momentum KIA. Their waiting area is nice with water, coffee, TV, WiFi,, but they also offer a shut I always receive efficient and friendly service at Momentum KIA. Their waiting area is nice with water, coffee, TV, WiFi,, but they also offer a shuttle. More
Great salesman, poor management. This dealership is very poorly run. The communication between employees was very inappropriate (They would yell across the room to each other). The ma This dealership is very poorly run. The communication between employees was very inappropriate (They would yell across the room to each other). The manager was polite to our faces but continually tried to squeeze every last penny out of us. He initially tried to screw us with our monthly payments being astronomically high which we did not accept; then when we met with the financial advisor (after waiting for 40 minutes to do so) he also relentlessly tried to get us to purchase a warranty which we repeatedly said that we did not want. Also after we got home we realized that the “free” lifetime warranty for the engine and transmission that we were promised, was not free, it was over $1,000 dollars. We ended up getting the car for a great price so we were happy with that, but the experience overall was long and frustrating and could have taken 30 minutes instead of 4 hours. Devon, our sales man , was very polite, kind and considerate. He was great and I appreciated his attentiveness. More
Simple process, happy purchase I've taken my past car to Momentum for maintenance and have always been pleased with the results. I recently purchased a car there as well and I could I've taken my past car to Momentum for maintenance and have always been pleased with the results. I recently purchased a car there as well and I couldn't be happier with my purchase. More
Excellent Service I was treated like a VIP and had a good experience at Momentum all of the sales people were very professional and knowledgeable about the cars and wer I was treated like a VIP and had a good experience at Momentum all of the sales people were very professional and knowledgeable about the cars and were able to answer all of my questions to provide me with the best deal possible. I’m a satisfied customer. More
Great Service Dept. A great warranty isn't worth much if the service department doesn't provide great service. Despite an initial hiccup with the appointment, Dwight and A great warranty isn't worth much if the service department doesn't provide great service. Despite an initial hiccup with the appointment, Dwight and his team did awesome work and made sure everything was taken care of to my liking before leaving. Great service, great communication, overall a really good experience. More
Bought a new car I walked up and Renee greeted me outside . I told her my situation and she said don’t worry , we will work with you . I walked in thinking I would not I walked up and Renee greeted me outside . I told her my situation and she said don’t worry , we will work with you . I walked in thinking I would not be able to get a car and to my surprise I walked out with brand new 2018 Kia. I had no idea how I was going to able to get to work next week . My car had just died . I walked in around 11:10 and drove off with my car at 12:30 More
Not a bad day at Kia of Vallejo. Had a pleasant automobile experience at the dealership. Everyone was friendly and made us comfortable. This will be the second Kia we have purchased. Had a pleasant automobile experience at the dealership. Everyone was friendly and made us comfortable. This will be the second Kia we have purchased. We were die hard Toyota fans, but new we are Kia fans. More