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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,787 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,787 reviews

May 02, 2026

Roberto and Sam walk me through the whole process we negotiated worked out a deal that we were both happy with would highly recommend this team to anybody that's looking for a vehicle awesome people to More

by dckoehler69
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roberto Quiroz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2026 -

Mercedes-Benz of West Covina responded

Thank you for recommending our team and for sharing your positive feedback. We’re glad Roberto guided you through the purchase of your used Ford F-150 and that the negotiation met your expectations. Enjoy every mile in your new truck.

May 02, 2026

The service staff, including James, were warm and attentive, always putting the customer first. The lobby was clean, tidy, and well-equipped, creating a pleasant atmosphere. More

by ROGERLAUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
james
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May 02, 2026 -

Mercedes-Benz of West Covina responded

We’re grateful our service team delivered attentive support and made you feel valued. It’s great to know the lobby’s comfort and amenities enhanced your visit. Thank you for choosing us to service your Mercedes-Benz GLS 550.

May 02, 2026

efficient process with advisor Demitra. Easy to schedule web page. Work completed as indicated on work sheet. More

by PMIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitra Lopez
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May 02, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing your positive experience with online scheduling and your Mercedes-Benz Sprinter 3500 service. We’re pleased your service advisor kept the process efficient and completed the work as outlined. We appreciate the five-star rating and look forward to assisting you again.

May 02, 2026

Super easy. The guys were nice, prompt, to the point, and professional. Very attentive and top notch. More

by martin41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
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May 02, 2026 -

Mercedes-Benz of West Covina responded

Thank you for sharing how smooth your experience was. We’re pleased our team delivered attentive, professional, and efficient service during your S-Class purchase. Enjoy your new Mercedes-Benz and feel free to reach out if we can help with anything else.

May 01, 2026

James was great. He resolved my issues with my car quickly and kept me updated with each step of the process. More

by EQS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ando
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May 01, 2026 -

Mercedes-Benz of West Covina responded

We’re pleased to hear our team resolved your concerns promptly and kept you informed at every step. Thank you for entrusting us with your Mercedes-Benz. We look forward to assisting with any future service needs.

May 01, 2026

The service department at the dealership is excellent. The on line appointment system needs to include the option to reserve a rental car. The rental car service needs to be able to process information mo More

by SKIMARMOTS2
Recommend Dealer
Yes
Employees Worked With
Dimitri Lopez
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May 04, 2026 -

Mercedes-Benz of West Covina responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

May 01, 2026

Everyone was so friendly and helped me out when I had questions Would return anytime!!! More

by reginaallen13
Recommend Dealer
Yes
Employees Worked With
Alex
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May 01, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to know our team was friendly and answered all your questions. We look forward to welcoming you back for your next Mercedes-Benz GLE-Class service.

May 01, 2026

I bought my car from WC Mercedes back in 2021. I ONLY come to this dealership for services, parts, and purchases. WC Mercedes takes great care of my vehicle and treat me like family. They are trul More

by TDARRENE
Recommend Dealer
Yes
Employees Worked With
Peter yee
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May 01, 2026 -

Mercedes-Benz of West Covina responded

Having you as a loyal customer since 2021 for service and parts on your Mercedes-Benz GLE 350 is truly rewarding. Knowing you feel like family motivates our entire team. We look forward to welcoming you back for your next vehicle.

May 01, 2026

The service is always top notch From the beginning to the end The office clean Thank you More

by ELIASNANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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May 01, 2026 -

Mercedes-Benz of West Covina responded

What a pleasure to hear that our team delivered exceptional service from start to finish and kept our office spotless for you. We appreciate your trust in us for your Mercedes-Benz needs and look forward to assisting you again.

May 01, 2026

Had our GLC 300 in to have 3 wheels repaired. Was given a rental Mercedes. Our Service Consultant Demitra was polite and kept us updated. My interaction with the on-site rental was great. More

by Supert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitra Lopez
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May 01, 2026 -

Mercedes-Benz of West Covina responded

It’s great to hear the rental Mercedes-Benz worked well and that our team kept you informed during the wheel repairs on your GLC 300. We appreciate your trust in our service department.

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