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Mercedes-Benz of West Covina
West Covina, CA
1,313 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,313 reviews
Verified Customer
Helpful March 21, 2024
Terrible experience with this Dealership They are not able to support their customers avoid them if possible Worst customer service ever They are not able to provide solution to make sure I registe able to support their customers avoid them if possible Worst customer service ever They are not able to provide solution to make sure I register the car, not willing to provide all the documents needed More
by JGABRIELGARFIAS
Employees Worked With
March 19, 2024
Excellent and friendly service. Kept me on top of service. Good snacks while you wait too. 😀 Kept me on top of service. Good snacks while you wait too. 😀 More
by GJUNIOUS2012
Employees Worked With
March 16, 2024
I think on of the knowledgeable people working for West Covina MBZ dealership and I am very happy with experience! Covina MBZ dealership and I am very happy with experience! More
by EDIKLAMASTER
Employees Worked With
March 16, 2024
My service advisor was Vahe Yumchadzhyan. My car is having some issues but I have received exceptional service from Vahe. He's very knowledgeable and is on top of everything. Extremely res My car is having some issues but I have received exceptional service from Vahe. He's very knowledgeable and is on top of everything. Extremely responsive and so helpful in finding the right solutions for my car issues. Vahe's service is everything you would expect from a luxury brand like Mercedes. Thanks for all your help! More
by usvisalaw
Employees Worked With
Vahe Yumchadzhyan
