Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
281 Reviews
Call Dealership (888) 301-5540
View Awards

3905 Auto Mall Drive

Thousand Oaks, CA

91362

Directions

By Type

281 Reviews of Mercedes-Benz of Thousand Oaks

May 01, 2024

Car was returned is very clean condition. It took way too long to get my car at pick up. I had someone waiting and it must have taken 15 minutes. Car was parked poorly - I drove it off myself More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service receptionist
Report | Print
May 02, 2024 -

Mercedes-Benz of Thousand Oaks responded

Neil, we appreciate your feedback and apologize for any inconvenience during the pick-up process at Mercedes-Benz of Thousand Oaks. We'll certainly look into improving our parking methods to avoid such issues in future. Thanks for bringing this to our attention!

April 27, 2024

Great service James the service consultant was great kept me informed and updated on parts arrival work done right the first time great service will be back for service More

by chana88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marian Dailey
Report | Print
Apr 29, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to know that James provided you with great service and kept you well-informed at Mercedes-Benz of Thousand Oaks. We look forward to seeing you again for your next service!

April 19, 2024

Good service they take care of customer very good they explain everything nicely to the customer More

by Surinder Singh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry , Ryan Huffman
Report | Print
Apr 19, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for this 5-star review of Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks! Have a great day!

April 16, 2024

Very professional and very nice, took care of all the problems, I was very impressed More

by Nacson5
Recommend Dealer
Yes
Employees Worked With
Ryan Huffman
Report | Print
Apr 16, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for trusting Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks with your vehicle!

April 13, 2024

Sydney and staff in service dept are great. Excellent communication and work done on time. More

by Rexthreepwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Grolman
Report | Print
Apr 15, 2024 -

Mercedes-Benz of Thousand Oaks responded

We are glad to hear that Sydney and our team provided excellent service. Thank you for choosing Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks!

April 13, 2024

My service rep went above and beyond to make sure our vehicle service addressed all issues. More

by blondesq7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Apr 15, 2024 -

Mercedes-Benz of Thousand Oaks responded

We are glad to hear that our team went above and beyond to address all of your concerns. Thank you for trusting Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks with your service needs!

April 05, 2024

Solved my issue in a timely manner. They were prompt in getting me home and picking me up to get my car. More

by rosemarytalavera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Service Advisor
Report | Print
Apr 08, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're glad to know that our team at Mercedes-Benz of Thousand Oaks was able to resolve your issue promptly and provide convenient transportation. Thanks for the positive feedback!

April 05, 2024

Edgar & his team are excellent. Express, quality service. Highly Recommended. Superior customer service and support. More

by Bebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Apr 05, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to know that Edgar and our team at Mercedes-Benz of Thousand Oaks provided you with top-notch service. Thanks for the high recommendation!

March 31, 2024

Always a good experience. Quick and efficient. Oscar was great thanx for the help as always More

by Carley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar in service
Report | Print
Apr 01, 2024 -

Mercedes-Benz of Thousand Oaks responded

Carley, we're elated that Oscar could welcome you back with the 5-star service you've come to expect at Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks! We look forward to your next visit!

March 28, 2024

my experience with this company was seamless. it was my first time at MB of Thousand Oaks. Daniel Bliley was my service consultant and he was incredibly nice and helpful. he explained everythin More

by marbrons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bliley
Report | Print
Mar 28, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're so glad to know your first visit to Mercedes-Benz of Thousand Oaks was a seamless one! It's great that Daniel could assist you effectively and keep you informed throughout the process. We appreciate your feedback, thanks for choosing us!

1
...
15
16
17
...
29