Mercedes-Benz of Thousand Oaks

Working with Oscar in the service department was easy and efficient. The work was done on time and very professional. efficient. The work was done on time and very professional. More

Edgar my service writer is excellent in understanding my issues and get them resolved. He is a gentleman. issues and get them resolved. He is a gentleman. More

excellent experience. i appreciate Sydney's professionalism and help. i will come back and refer to others. i appreciate Sydney's professionalism and help. i will come back and refer to others. More

I recently took my car to MB of TO dealership for a safety recall, and I had the pleasure of being assisted by Edgar. From the moment I sat down, Edgar made the entire process seamless and made a poten safety recall, and I had the pleasure of being assisted by Edgar. From the moment I sat down, Edgar made the entire process seamless and made a potentially stressful situation, a breeze for me! He efficiently handled all the paperwork, ensuring that everything was in order with minimal effort on my part. He took my car for the necessary repairs and had it back to me incredibly quickly. He not only provided all the necessary forms required to register my car with the completed repair but also took the initiative to replace my key fob battery, which went above and beyond. I highly recommend to anyone visiting the dealership. More

Daniel is so great to work with. He stays in touch with you and delivers the car on time. He stays in touch with you and delivers the car on time. More

Very well organised - well trained and efficient staff - work done on car in time promised... work done on car in time promised... More

Mercedes-Benz of Thousand Oaks, The experience was excellent. Great service they told me exactly what they were gonna do. excellent. Great service they told me exactly what they were gonna do. More

My service advisor, Erik, has always demonstrated a high level of customer service, responsiveness and professionalism I can always count on him level of customer service, responsiveness and professionalism I can always count on him More

Friendly, helpful, great attitude and overall good experience! I would recommend this dealership to anyone in the market for a Mercedes. experience! I would recommend this dealership to anyone in the market for a Mercedes. More

Wonderful Dealer excellent service would refer friends and family to purchase or service the vehicles and family to purchase or service the vehicles More