Mercedes-Benz of Thousand Oaks
Thousand Oaks, CA
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215 Reviews of Mercedes-Benz of Thousand Oaks
My service advisor Sydney was excellent very professional has great communication skills and knowledgeable. I have used this dealership’s in the past to service cars and I look forward to working with them i has great communication skills and knowledgeable. I have used this dealership’s in the past to service cars and I look forward to working with them in the future More
What a great experience and service! Samy and Tony were great in showing me the car and made the entire process easy. I cannot thank Samy and Tony enough for what they have delivered. Samy and Tony were great in showing me the car and made the entire process easy. I cannot thank Samy and Tony enough for what they have delivered. Definitely recommend this dealership to anyone looking for a beautiful car. Thank you again Mercedes-Benz of Thousand Oaks. What a team!! More
Edgar Mendoza was great. Kept me in the loop and up to date on my vehicle repair. The other people that work at the dealership are super helpful and friendly. Kept me in the loop and up to date on my vehicle repair. The other people that work at the dealership are super helpful and friendly. More
Employees are courteous and helpful. I would give them 5 stars. Amount of time to check service issue is not acceptable. 6 days for a repair on a new car. Was told this is the norm the I would give them 5 stars. Amount of time to check service issue is not acceptable. 6 days for a repair on a new car. Was told this is the norm these days for service. I have used another dealership for three previous cars. Can’t remember a time car was even kept overnight. More