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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
266 Reviews
Call Dealership (888) 301-5540
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3905 Auto Mall Drive

Thousand Oaks, CA

91362

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266 Reviews of Mercedes-Benz of Thousand Oaks

March 07, 2025

Always had great service at MBZ maintenance! Eric Grohl is very responsive and service oriented. More

by Henrihunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Grohl
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Mar 10, 2025 -

Mercedes-Benz of Thousand Oaks responded

Henri, thank you for stopping by to leave Mercedes-Benz of Thousand Oaks a wonderful review of Eric!

March 06, 2025

Gary in the service department did an excellent job handling the issuesIi had with my CLE 300. More

by jimgucci
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary and Vinny
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Mar 06, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for leaving Mercedes-Benz of Thousand Oaks your positive feedback about Gary!

March 05, 2025

Sydney was a great help in getting me a good deal on the timing and assistance for my car’s maintenance. The transportation to and from the dealership was excellent and on time as promised. All the people a More

by Tbassoc.intl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
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Mar 05, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your experience with us! We're delighted to hear that Sydney and the team at Mercedes-Benz of Thousand Oaks provided excellent service and timely transportation. We appreciate your kind words and look forward to assisting you again in the future!

March 05, 2025

Very good experience. Oscar, my service advisor made sure that everything went well. Very professional. More

by arken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Mar 05, 2025 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to hear that Oscar provided you with a professional experience at Mercedes-Benz of Thousand Oaks. Thank you for sharing your positive feedback!

March 04, 2025

Prompt ‘and courteous service. Daniel Bliley, My service agent was thorough with explanations as well as attentive to my needs. More

by grammalorrie
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bliley
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Mar 04, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your experience with us! We're delighted to hear that Daniel provided prompt and courteous service at Mercedes-Benz of Thousand Oaks. We appreciate your feedback and look forward to serving you again in the future!

March 01, 2025

Vinny Fasano is the best! Look for him when you're ready to purchase a new vehicle. More

by Joy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Fasano
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Mar 03, 2025 -

Mercedes-Benz of Thousand Oaks responded

Joy, we are glad to hear that Vinny was great to work with. Thanks for choosing Mercedes-Benz of Thousand Oaks!

March 01, 2025

Outstanding service…Edgar is incredible professional very empathetic and easy to work with thanks for all the hard work More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Mendoza
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Mar 03, 2025 -

Mercedes-Benz of Thousand Oaks responded

Jennifer, thank you for the kind words! We're delighted to hear that Edgar provided outstanding service at Mercedes-Benz of Thousand Oaks. We appreciate your support and look forward to assisting you again in the future!

February 28, 2025

Eric my service writer arranged a loaner car for my transportation while being friendly and professional making my service experience easy. More

by chuckkeas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Groll
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Feb 28, 2025 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to hear that Eric made your service experience smooth and convenient at Mercedes-Benz of Thousand Oaks. Thank you for sharing this positive feedback!

February 25, 2025

this mercedes dealership is the best. . abundant loaners so when i had to leave the car i had transportation .. seamless .. also after the service i noticed a chemical/oily smell .. took t More

by grier.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
daniel
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Feb 26, 2025 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to hear that Daniel and the team at Mercedes-Benz of Thousand Oaks provided you with excellent service. It's great to know we could address your concerns promptly and keep you on the road with our loaners! Thank you for sharing your experience.

February 21, 2025

Great service. Called at last minute but was still accommodated. Cost actually came in below estimate. Car returned looking great after being washed and vacuumed in More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Groll
Report | Print
Feb 24, 2025 -

Mercedes-Benz of Thousand Oaks responded

Jim, we're delighted to hear that our team at Mercedes-Benz of Thousand Oaks could accommodate you and provide great service. It's always a pleasure to exceed expectations on cost and return your car looking its best!

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