Mercedes-Benz of Thousand Oaks
Thousand Oaks, CA
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215 Reviews of Mercedes-Benz of Thousand Oaks
. Brielle always provides excellent customer service. Always professional and accommodating. All of my concerns and questions are addressed. The communication is exceptional. Always professional and accommodating. All of my concerns and questions are addressed. The communication is exceptional. More
Great service in every department, and my service rep, Brielle Swartz, is extremely responsive and helpful, and always makes my service visits most pleasant. Brielle Swartz, is extremely responsive and helpful, and always makes my service visits most pleasant. More
Because of Eric I bring my car there no Eric no service simple you should value the stuff you have there if there are there for long time in sales and service They generate money for you It’s them not simple you should value the stuff you have there if there are there for long time in sales and service They generate money for you It’s them not the dealer I can go anywhere I want I come there because of them More
They gave me an estimate on my service, when I dropped the car off the loaner was ready, they called to let me know what the problem was. When I picked it up, I’d only was it less money than they said it the car off the loaner was ready, they called to let me know what the problem was. When I picked it up, I’d only was it less money than they said it would be but my car was washed and waxed and ready to go. Overall, it was an amazing experience! More
A special thanks to Hubert Haberl, who provided exceptional service throughout the entire process. Hubert was not only incredibly professional but also kind and attentive, making sure every detail exceptional service throughout the entire process. Hubert was not only incredibly professional but also kind and attentive, making sure every detail was handled smoothly. More
GREAT SERVICE FEOM GREAT PEOPLE! ! Damon and his team were very accommodating with sending videos and photos of the car, since I flew in the purchase the vehicle without seeing it fir ! Damon and his team were very accommodating with sending videos and photos of the car, since I flew in the purchase the vehicle without seeing it first. My flight was delayed, and they waited patiently until I arrived. Damon was very thorough with the vehicle orientation and had great customer service. Adam was very helpful with the administration process. Thank you! More