Mercedes-Benz of Thousand Oaks

Great incoming process and good notifications. Oscar is very professional and informative. I have been going to Thousand Oaks Mercedes for many years and the service has really improved over the p Oscar is very professional and informative. I have been going to Thousand Oaks Mercedes for many years and the service has really improved over the past couple of years. More

Our service advisor, Sydney Grolman provided outstanding customer service during our recent annual service appointment. customer service during our recent annual service appointment. More

I have been purchasing vehicles from them. Also getting my vehicles serviced there. I am extremely happy. Also getting my vehicles serviced there. I am extremely happy. More

Oscar did a great job, secured a loaner car for me and communicated throughout the process. communicated throughout the process. More

Alex Miller, Service Director, was very polite, helpful, and gracious, and very attentive to my service concerns! Alex assured me that moving-forward, that if I had any concerns regarding future se helpful, and gracious, and very attentive to my service concerns! Alex assured me that moving-forward, that if I had any concerns regarding future service, to please reach out to him directly and that he would take care of matters. That's called concierge customer service, which I very much apricate. More

Outstanding service on my Navion RV. Sprinter service B was completed early and an additional problem was identified and repaired. I recommend this MBZ dealership. Sprinter service B was completed early and an additional problem was identified and repaired. I recommend this MBZ dealership. More

I really like my Service Advisor, Sydney. She's very helpful and I'm happy with the complete service experience! She's very helpful and I'm happy with the complete service experience! More

Have been disappointed with mist dealers during our car search, Alina at Mercedes Thousand Oaks really worked hard to get us exactly what we were looking for. Great location and dealership. search, Alina at Mercedes Thousand Oaks really worked hard to get us exactly what we were looking for. Great location and dealership. More

Dealership is very convenient for us, always very professional and courteous. Vinny , our sales person was attentive and also explained very patiently all the questions we had . He set up the apple professional and courteous. Vinny , our sales person was attentive and also explained very patiently all the questions we had . He set up the apple play and also the navigation for my wife. More