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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
300 Reviews
Call Dealership (888) 301-5540
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3905 Auto Mall Drive

Thousand Oaks, CA

91362

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300 Reviews of Mercedes-Benz of Thousand Oaks

April 16, 2025

Edgar does a wonderful job for us he’s the best at arranging and communicating clearly. Five stars! More

by judgettlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
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Apr 16, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for the kind words for Edgar. We appreciate your support here at Mercedes-Benz of Thousand Oaks!

April 16, 2025

My service manager, Erik is great! Always a pleasure to do business with him! My Mercedes runs great now! More

by Joy mcmahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Groll is fantastic!
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Apr 16, 2025 -

Mercedes-Benz of Thousand Oaks responded

Joy, we're delighted to hear that Erik provided you with excellent service at Mercedes-Benz of Thousand Oaks. Thanks for sharing your experience, and enjoy the smooth ride!

April 15, 2025

Brielle in the service department has been very helpful. I will continue to have my Car Service there. More

by Kelpman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle
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Apr 16, 2025 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to hear that Brielle has been so helpful! Thank you for choosing Mercedes-Benz of Thousand Oaks for your car service needs.

April 15, 2025

Daniel is always the greatest. The system is flawless. I wouldn’t go anywhere else. More

by drjohnjoseph1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel B
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Apr 16, 2025 -

Mercedes-Benz of Thousand Oaks responded

We are glad to hear that Daniel has provided such top-notch service. Thanks for choosing Mercedes-Benz of Thousand Oaks!

April 11, 2025

This dealership is very friendly and the service is very professional. I am very happy with the job they have done. Highly recommend it. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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April 08, 2025

Great incoming process and good notifications. Oscar is very professional and informative. I have been going to Thousand Oaks Mercedes for many years and the service has really improved over the p More

by Bolor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Apr 08, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for your continued loyalty to Mercedes-Benz of Thousand Oaks! We're happy to hear that Oscar and our team have made a positive impact on your experience, and we look forward to serving you in the future!

April 07, 2025

Our service advisor, Sydney Grolman provided outstanding customer service during our recent annual service appointment. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Grolman
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Apr 07, 2025 -

Mercedes-Benz of Thousand Oaks responded

Alan, we're delighted to hear that Sydney provided outstanding service during your visit at Mercedes-Benz of Thousand Oaks. Thank you for sharing this positive feedback!

April 06, 2025

I have been purchasing vehicles from them. Also getting my vehicles serviced there. I am extremely happy. More

by Imejasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik, Groll
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Apr 07, 2025 -

Mercedes-Benz of Thousand Oaks responded

It's fantastic to hear that you're happy with your experiences at Mercedes-Benz of Thousand Oaks. We appreciate your continued trust in us for both purchasing and servicing your vehicles!

April 04, 2025

Oscar did a great job, secured a loaner car for me and communicated throughout the process. More

by agantman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Apr 04, 2025 -

Mercedes-Benz of Thousand Oaks responded

It was our pleasure to assist you. Thank you from all of us here at Mercedes-Benz of Thousand Oaks!

April 04, 2025

Alex Miller, Service Director, was very polite, helpful, and gracious, and very attentive to my service concerns! Alex assured me that moving-forward, that if I had any concerns regarding future se More

by o.boyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Miller
Report | Print
Apr 07, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your experience with us! We're delighted to hear that Alex provided attentive and helpful service at Mercedes-Benz of Thousand Oaks. We appreciate your feedback and look forward to assisting you in the future!

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