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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
247 Reviews
Call Dealership (888) 301-5540

3905 Auto Mall Drive

Thousand Oaks, CA

91362

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247 Reviews of Mercedes-Benz of Thousand Oaks

November 30, 2024

Efficient and courteous staff at all levels. Always nice to have car washed as well. More

by Elbac57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
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Dec 03, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thanks for your kind words for our staff! We are glad to hear that you have appreciated the car wash option too. See you next time at Mercedes-Benz of Thousand Oaks!

November 25, 2024

I had a great experience with my service advisor. I was very helpful and professional to take care of my car issues. More

by jeenymiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Krolle
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Nov 25, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to hear that your service advisor provided a helpful and professional experience at Mercedes-Benz of Thousand Oaks. Thank you for sharing your positive feedback!

November 19, 2024

Exceptional service. I will return to buy my future cars from Mercedes-Benz of TO. More

by Ruben Luna Jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon, Doug, and Tina.
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Nov 20, 2024 -

Mercedes-Benz of Thousand Oaks responded

Ruben, thank you for reviewing Mercedes-Benz of Thousand Oaks! Enjoy the road in your new vehicle, and welcome to the Swickard family!

November 14, 2024

The service on our Mercedes was promised and delivered on time and very easy to work with More

by jta0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle Swartz
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Nov 14, 2024 -

Mercedes-Benz of Thousand Oaks responded

It was our pleasure to assist you. Thank you from all of us here at Mercedes-Benz of Thousand Oaks!

November 10, 2024

They are always helpful respectful and easy to work with great people awesome organization the best More

by Nhames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hubert
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Nov 11, 2024 -

Mercedes-Benz of Thousand Oaks responded

The team at Mercedes-Benz of Thousand Oaks loves seeing great reviews! Thank you for the kind words.

October 30, 2024

Daniel Bailey always look out for the client. He goes beyond the call of duty. More

by cnunez26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bailey
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Oct 30, 2024 -

Mercedes-Benz of Thousand Oaks responded

We are glad to hear that Daniel has gone the extra mile to take excellent care of your automotive needs. Thank you for sharing this review with the Mercedes-Benz of Thousand Oaks team.

October 29, 2024

I had an alignment issue from taking my car Mercedes to Firestone for an alignment. My car has never been better. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar and the service technician who worked on my car did an amazing job.
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Oct 29, 2024 -

Mercedes-Benz of Thousand Oaks responded

Joe, we're glad to hear that your alignment issue was resolved and your Mercedes is running smoothly again at Mercedes-Benz of Thousand Oaks. Thanks for sharing!

October 26, 2024

My service advisor Sydney was excellent very professional has great communication skills and knowledgeable. I have used this dealership’s in the past to service cars and I look forward to working with them i More

by michaelpowerquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
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Oct 28, 2024 -

Mercedes-Benz of Thousand Oaks responded

Michael, we're delighted to hear that Sydney provided you with excellent service at Mercedes-Benz of Thousand Oaks. Thank you for your continued trust in us, and we look forward to assisting you again in the future!

October 24, 2024

Excellent service, Take great care of their customers. For sure will be back. Thank you. More

by S63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle
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Oct 24, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're delighted our team has earned your confidence. Thank you for choosing Mercedes-Benz of Thousand Oaks!

October 23, 2024

What a great experience and service! Samy and Tony were great in showing me the car and made the entire process easy. I cannot thank Samy and Tony enough for what they have delivered. More

by Goodnight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samy and Tony
Report | Print
Oct 24, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your wonderful experience with Samy and Tony at Mercedes-Benz of Thousand Oaks! We're delighted to hear they made the process easy and enjoyable. We appreciate your recommendation, enjoy driving your beautiful new car!

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