Mercedes-Benz of Thousand Oaks

The Team was amazing. Everyone is friendly and ready to help assist with your needs. Everyone is friendly and ready to help assist with your needs. More

As always, great service. Thank you Erik. You always make getting my car serviced as smooth as possible. Thank you Erik. You always make getting my car serviced as smooth as possible. More

Brielle, my service advisor, gives her dealership, Westlake Mercedes, a very good name, she a good example of ALL the people I've met and had the pleasure of working with over the past 38 years, from Westlake Mercedes, a very good name, she a good example of ALL the people I've met and had the pleasure of working with over the past 38 years, from Ron the GM to Brielle. Excellent Dealership! Brielle is very smart, very personal, very attentive, amazing advisor with an amazing Dealership!!! More

Westlake Mercedes employs very helpful employees. From check in. To working with Sydney in service it was all very easy. Loved my loaner car too! My 2019 car was fixed in a timely manner with all w From check in. To working with Sydney in service it was all very easy. Loved my loaner car too! My 2019 car was fixed in a timely manner with all work explained ! More

Sydney Grolman (service Advisor) is always very helpful when we have an issue or problem with our Mercedes. Whenever we need service, she makes the soonest appointment for us to come by.. and the appointme when we have an issue or problem with our Mercedes. Whenever we need service, she makes the soonest appointment for us to come by.. and the appointments are super quick! All our issues are resolved immediately (she is so friendly and knowledgeable!) and she makes the service experience painless! More

It used to be very person attentive, now the way I am treated is a commodity treated is a commodity More

Service rep Daniel was very professional and knowledgeable. Did not try to upsell. Will always get my Mercedes serviced at T.O.. knowledgeable. Did not try to upsell. Will always get my Mercedes serviced at T.O.. More

Great customer service. I was in and out in no time. Oscar was very professional. I was in and out in no time. Oscar was very professional. More

My advisor Brielle Swartz was amazing. Extremely professional and personable. She is highly experienced and efficient. Extremely professional and personable. She is highly experienced and efficient. More

The staff were very helpful , attentive to my needs . I was satisfied with the visit. I was satisfied with the visit. More