Mercedes-Benz of Thousand Oaks

Oscar did a great job, secured a loaner car for me and communicated throughout the process. communicated throughout the process. More

Alex Miller, Service Director, was very polite, helpful, and gracious, and very attentive to my service concerns! Alex assured me that moving-forward, that if I had any concerns regarding future se helpful, and gracious, and very attentive to my service concerns! Alex assured me that moving-forward, that if I had any concerns regarding future service, to please reach out to him directly and that he would take care of matters. That's called concierge customer service, which I very much apricate. More

Outstanding service on my Navion RV. Sprinter service B was completed early and an additional problem was identified and repaired. I recommend this MBZ dealership. Sprinter service B was completed early and an additional problem was identified and repaired. I recommend this MBZ dealership. More

I really like my Service Advisor, Sydney. She's very helpful and I'm happy with the complete service experience! She's very helpful and I'm happy with the complete service experience! More

Have been disappointed with mist dealers during our car search, Alina at Mercedes Thousand Oaks really worked hard to get us exactly what we were looking for. Great location and dealership. search, Alina at Mercedes Thousand Oaks really worked hard to get us exactly what we were looking for. Great location and dealership. More

Dealership is very convenient for us, always very professional and courteous. Vinny , our sales person was attentive and also explained very patiently all the questions we had . He set up the apple professional and courteous. Vinny , our sales person was attentive and also explained very patiently all the questions we had . He set up the apple play and also the navigation for my wife. More

The Team was amazing. Everyone is friendly and ready to help assist with your needs. Everyone is friendly and ready to help assist with your needs. More

As always, great service. Thank you Erik. You always make getting my car serviced as smooth as possible. Thank you Erik. You always make getting my car serviced as smooth as possible. More

Brielle, my service advisor, gives her dealership, Westlake Mercedes, a very good name, she a good example of ALL the people I've met and had the pleasure of working with over the past 38 years, from Westlake Mercedes, a very good name, she a good example of ALL the people I've met and had the pleasure of working with over the past 38 years, from Ron the GM to Brielle. Excellent Dealership! Brielle is very smart, very personal, very attentive, amazing advisor with an amazing Dealership!!! More

Westlake Mercedes employs very helpful employees. From check in. To working with Sydney in service it was all very easy. Loved my loaner car too! My 2019 car was fixed in a timely manner with all w From check in. To working with Sydney in service it was all very easy. Loved my loaner car too! My 2019 car was fixed in a timely manner with all work explained ! More