Mercedes-Benz of Thousand Oaks

Stopped by dealership because of a light on my dash waited over 35 minutes for someone to come and look at my car by then the light was off. The girl told me come back when it’s on I later find out up waited over 35 minutes for someone to come and look at my car by then the light was off. The girl told me come back when it’s on I later find out up on my return that my car was unsafe to drive. I had a picture of the icon on my phone. I read the manual to find out what it was took my car back waited another 20 minutes to get someone to help me Daniel. My service rider was kind and helpful. Got me a loaner and got me out of there fast this follow up was excellent. My car $6700 later is fixed when I took the loaner. It had a quarter tank of gas I asked the girl does it take premium and she said it doesn’t matter on the gas tank it says premium. More

I had the best experience. Larry Gootkin took very good care of me. The entire process went smoothly and I didn't feel pressured whatsoever. I love my car!!! Larry Gootkin took very good care of me. The entire process went smoothly and I didn't feel pressured whatsoever. I love my car!!! More

They are Very professional with a comfortable setting to wait while they worked on my van. wait while they worked on my van. More

Daniel Biley at Mercedes-Benz of Thousand Oaks is terrific. He took care of my issues with my car immediately. terrific. He took care of my issues with my car immediately. More

The service dept. is excellent! Does great work. Specifically, my service rep, Daniel Bliley is the best there is. He’s professional, knowledgeable, goes out of his w is excellent! Does great work. Specifically, my service rep, Daniel Bliley is the best there is. He’s professional, knowledgeable, goes out of his way for customers and is absolutely an exemplary representative for your company! I can’t say enough good things about him! More

Provided excellent service. Sydney Grolman and her manager were patient to listen to the issue and resolve it. Sydney Grolman and her manager were patient to listen to the issue and resolve it. More

Hubert and Doug (Manager) were professional, knowledgable, friendly and efficient. It was a pleasure doing business with them. knowledgable, friendly and efficient. It was a pleasure doing business with them. More

Daniel in sprinter service is very helpful and very accommodating. I called him up last minute on a Thursday night and he was able to get my sprinter in and done with a service by Friday end of day. He accommodating. I called him up last minute on a Thursday night and he was able to get my sprinter in and done with a service by Friday end of day. He communicates well and is a pleasure to deal with. More

Easy appointment Friendly and helpful fast services and over all are good I recommend this dealer over all are good I recommend this dealer More

MBZ of Thousand Oaks was a fantastic dealership and buying experience. On December 30th I was going from dealer to dealer to looking at various vehicles. Although this dealer was far from me, 1 hour dr buying experience. On December 30th I was going from dealer to dealer to looking at various vehicles. Although this dealer was far from me, 1 hour drive, I decided to take a chance considering my whole day had been wasted already. I’m glad I did. Out of all the dealers i visited that day, including a famous one in Pasadena, I instantly felt a difference in class and professionalism. I worked with Deniz, who was outstanding. If you’re looking for a vehicle at this dealer I recommend you see him. He was patient, kind, knowledgeable, and what I expected someone who works at MBZ dealer to be. Deniz earned my business that day and I bought the car without thinking twice or having doubts. More