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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
215 Reviews
Call Dealership (888) 301-5540

3905 Auto Mall Drive

Thousand Oaks, CA

91362

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215 Reviews of Mercedes-Benz of Thousand Oaks

August 16, 2024

Clean location and friendly staff. Prompt service and clear explanation of next steps to ensure car safety More

by Kboganim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Mendoza
Report | Print
Aug 19, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for the positive feedback! We're glad to hear that our team at Mercedes-Benz of Thousand Oaks provided prompt service and clear communication. Safe driving!

August 15, 2024

Daniel was very helpful as a service advisor and was also adequately communicative regarding the service on our van. More

by Jacob.l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bliley
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Aug 16, 2024 -

Mercedes-Benz of Thousand Oaks responded

Jacob, we're glad to hear Daniel provided helpful and communicative service for your van at Mercedes-Benz of Thousand Oaks. Thanks for sharing!

August 15, 2024

Great people and great service. We travel two hours each way because they are so much better than other dealers that are closer. More

by pmh1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle
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Aug 16, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for the wonderful feedback! We're honored that you choose to travel such a distance to visit us at Mercedes-Benz of Thousand Oaks. We appreciate your loyalty and look forward to serving you again!

August 11, 2024

Excellent records- they know your cars history. Quick to respond to questions and lots of scheduling options. More

by asathome1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney and Alex
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Aug 12, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for the great feedback! We're glad to hear that our team at Mercedes-Benz of Thousand Oaks could provide excellent service and convenient scheduling options. We appreciate your support!

August 03, 2024

Chris M (sales) and Tony (sales mgr) were wonderful to work with in purchasing my new vehicle! They followed up, were extremely transparent and made a fair offer for my trade-in. In closing, they went abo More

by A Deign
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chris M, Tony, Paul, Tina, Kyle,
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Aug 05, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your experience! We're delighted to hear that Chris and Tony provided exceptional service at Mercedes-Benz of Thousand Oaks. Enjoy your new vehicle, and we look forward to seeing you again!

August 03, 2024

Excellent service with friendly employees who always respect the customer. They fixed my car perfectly every time More

by Peyman vesali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danial
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Aug 05, 2024 -

Mercedes-Benz of Thousand Oaks responded

Peyman, we're delighted to hear you had such a positive experience with our team at Mercedes-Benz of Thousand Oaks. Thanks for your kind words and continued trust in us!

July 28, 2024

Always a great experience at Mercedes Benz of Thousand Oaks. Daniel is someone who gets things done. More

by jmetzidis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 29, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're glad to hear Daniel made your experience at Mercedes-Benz of Thousand Oaks a great one! Thanks for the positive feedback!

July 26, 2024

Great service for our Mercedes GL. Sydney always pays attention to our needs and takes care of us. More

by bgarlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
Report | Print
Jul 29, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thanks for choosing Mercedes-Benz of Thousand Oaks for your service needs! It's awesome to hear your Mercedes GL is always in great hands with Sydney. See you next time!

July 25, 2024

Brielle was great. She was able to get our car serviced in one day. It was a very positive experience. More

by David.mellman4sba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle
Report | Print
Jul 25, 2024 -

Mercedes-Benz of Thousand Oaks responded

David, we're delighted to hear Brielle provided such efficient service at Mercedes-Benz of Thousand Oaks. Thanks for sharing your positive experience!

July 23, 2024

Excellent service. Went above and beyond to make sure I was happy. I will be back More

by jsborrelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Courtney Rustin
Report | Print
Jul 23, 2024 -

Mercedes-Benz of Thousand Oaks responded

Happy customers make us happy! Thank you for the 5-star review of Mercedes-Benz of Thousand Oaks!

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