Mercedes-Benz of Thousand Oaks

I called to arrange a visit on a car posted on the internet. Ryan Huffman handled my call. We arranged to meet. He was dressed very professionally and was very attentive and cordial to my myself and m internet. Ryan Huffman handled my call. We arranged to meet. He was dressed very professionally and was very attentive and cordial to my myself and my wife. We took a test drive, he worked very quickly to give me a trade in value on my car and we very quickly negotiated terms on the new car. Ryan was a pleasure to deal with and made us feel very much at ease in the process. It was a pleasure that the process worked so smoothly. I would definitely buy a car through Ryan again in the future. All the people at the dealership were very friendly. The facilities were immaculate, the lounge was very nicely appointed and the service was great. More

I have been buying vehicle for business and my personal use for 41 years, and this is one of the most satisfying experiences I have had. Ryan Huffman was knowledgeable, personable and most cooperative. H use for 41 years, and this is one of the most satisfying experiences I have had. Ryan Huffman was knowledgeable, personable and most cooperative. He helped us find the perfect ML 350. The sale price and leasing terms exceeded my expectaions. As well, he was very patient in explaining the vehicle's features during the test drive and at the time of delivery. I would recommend this dealership and Mr. Huffman without reservation. More

Marian was wonderful! Answered all questions I had and was able to put me into both my price point and the car I wanted. This is my 2nd time working with her and I will continue to go back. Marian even st was able to put me into both my price point and the car I wanted. This is my 2nd time working with her and I will continue to go back. Marian even stayed after the dealership closed to get me into my new car as did many others who assist her. I'm very pleased and have already recommended her to my friends. Thx again Marian! More

Marian is by far the BEST sales person I have EVER worked with. She totally believes in leaving people with a feeling of increase, getting more than they are giving. This is the second car I've gotten from with. She totally believes in leaving people with a feeling of increase, getting more than they are giving. This is the second car I've gotten from Marian and her service exceeded her phenomenal service of the first go round. I give her the highest praise. More

I bought my new Mercedes because I was convienced Marian was trying to put me in a car that not only fit my needs, but also would make me happy that I had purchase it. Her patience, knowledge, and understan was trying to put me in a car that not only fit my needs, but also would make me happy that I had purchase it. Her patience, knowledge, and understanding was way above the experiences I have had with people in other car agencies over the years. I just knew that after I puchased the car and had any questions of problems in the future, she would be there for me. She made the whole process that took over four hours a very pleasurable experience not only me, but also for my wife and son. More

I have previously purchased a Cadillac from Nasir Khan and my experience with him was "exceptional" and "stress-free." It was because of this experince, I requested the assistance of Nasir in purchasing and my experience with him was "exceptional" and "stress-free." It was because of this experince, I requested the assistance of Nasir in purchasing another vehicle. Nasir introduced me to Marian Dailey at the Jaguar/Mercedes Dealearship. Marian was extremely patient and very helpful with my situation. I was very impressed with her "professionalism" and "persistence" in my finding the exact vehicle I requested. Marian worked dilligently and long to get the vehicle I wanted. I cant say enough to express my appreciation for the hard work Marian has dedicated to accomplish my goal!!! More

Ryan was great to work with. Made the whole experience painless. I appreciate knowing what I'm in for financially before walking into a dealership. I have leased and purchased many cars, this was definit painless. I appreciate knowing what I'm in for financially before walking into a dealership. I have leased and purchased many cars, this was definitely one of the best experiences I've had in a long time. More

I called Marian Dailey on a Sunday, told her what I wanted- model, color etc. and by that Thursday she had my car ready to go. I went to the Dealer Thursday evening and in about 1 hour I was driving my wanted- model, color etc. and by that Thursday she had my car ready to go. I went to the Dealer Thursday evening and in about 1 hour I was driving my new car off the lot. The price was fantastic, the people were professional and efficient. It took longer for Marian to explain all the goodies on this car than it took to buy it. Silverstar is a classy place to buy a car. More

Ryan was an impressive fellow right from the start. He knows how to build customer rapport whether it be telephone, internet or in person. During the initial stages of the purchase process he was very att knows how to build customer rapport whether it be telephone, internet or in person. During the initial stages of the purchase process he was very attentive to details as well as helpful with delivery updates. And, at the vehicle delivery, he seemed to know the intimate details of my E350 as well as how to actually use the systems. These qualities are unusual based upon my past car buying experiences. I would certainly recommend Ryan to one of my acquaintances. More

Marian Dailey is a great salesperson to work with! She Marian Dailey is a great salesperson to work with! She was extremely patient with me and answered all my questions. I definitely would recommend her Marian Dailey is a great salesperson to work with! She was extremely patient with me and answered all my questions. I definitely would recommend her to any of my friends looking for a new Mercedes. It was a pleasure to work with her. Thank you Marian! Scott M. More