Mercedes-Benz of Seattle

Very knowledgeable, professional and accommodating! I had an issue with the transmission in my car. The service team at Seattle Mercedes-Benz got my issue resolved to my satisfaction and kept me inform I had an issue with the transmission in my car. The service team at Seattle Mercedes-Benz got my issue resolved to my satisfaction and kept me informed of their progress every step through the process which included getting the company involved. More

Superior Brand and Expert Staff I was welcomed with utmost professionalism. The fleet manager named Keith went out of his way to make the sale smooth and painless. There were a few e I was welcomed with utmost professionalism. The fleet manager named Keith went out of his way to make the sale smooth and painless. There were a few extras that were taken care of quickly to make the sale hapoen. I expect the best and received it at Mercedes Benz of Seattle. More

No car wash? I have multiple different vehicles and every time I bring one of those vehicles, the service department washes and vacuums my car. Does Mercedes Seatt I have multiple different vehicles and every time I bring one of those vehicles, the service department washes and vacuums my car. Does Mercedes Seattle not do that? It’s dissapointing More

Best service Liz is my service advisor. Not only she is friendly and honest, but my service was taken care of quickly. She also recommended a very good body shop c Liz is my service advisor. Not only she is friendly and honest, but my service was taken care of quickly. She also recommended a very good body shop cause my car got damaged even though the dealership doesnt have a body shop there. More

great and would consider buying another car the staff was really friendly and really knew there stuff i would highly recommend them when telling my friends about them who are considering about b the staff was really friendly and really knew there stuff i would highly recommend them when telling my friends about them who are considering about buying a new car i ended up choosing them instead of the dealership in tacoma because they were by far better and was worth the extra drive More

Usually great service, but this time I set up an appointment 1 month in advance. After I brought my car in, it ended up staying 3 days for some minor repair work and a routine service. I set up an appointment 1 month in advance. After I brought my car in, it ended up staying 3 days for some minor repair work and a routine service. They had the parts, so they weren't waiting for them, they just seemed really busy and I guess I was at the end of the line despite the set appointment. I was notified that it was ready for pick up, however when I went to get it, I had to wait 45 mins. for them to bring it out. If I'm told it is ready, then I expect it to be ready to go. I also had to call Bill each day to find out about it's status. Service means just that. They should be notifying me, not the other way around. I've also had loaner cars in three other cities when I've taken my mercedes in for service, but not at this dealer. I was told it was because I didn't buy it there, but that must be particular to this dealer as I didn't get this response at the other dealers. More

E class Bought an e class on July 5th. Mr. Friday is very knowledgeable and courteous. The service I received was great. The experience was comfortable. Very Bought an e class on July 5th. Mr. Friday is very knowledgeable and courteous. The service I received was great. The experience was comfortable. Very satisfied. More

Great Job! Bob, was extremely knowledgeable and professional! I will bring my Sprinter back for service every time. The explanation of the items made the differe Bob, was extremely knowledgeable and professional! I will bring my Sprinter back for service every time. The explanation of the items made the difference to me. More

Perfect experience purchasing a 2018 GLC300. My wife and I had a perfect experience with our purchase. Stefan Petrut, Andrew Eftekhari and Chris Schniegenberg made the sales process simple and p My wife and I had a perfect experience with our purchase. Stefan Petrut, Andrew Eftekhari and Chris Schniegenberg made the sales process simple and painless. Morten Bjerregaard was great to work with as the Finance manager and Bradley Brys was very helpful and patient showing us all of the details about the car operation. Highly recommend the team and the dealership. Slater Marshall More

Great service from Stori! Stori has been my service person since I purchased my CLA in 2016. She is absolutely wonderful! With that said, thru no fault of her own, I had a t Stori has been my service person since I purchased my CLA in 2016. She is absolutely wonderful! With that said, thru no fault of her own, I had a terrible experience in terms of transportation. I was called an Uber to get me to work since the shuttle had just left. I signed up for the shuttle to bring me back in the afternoon. When the time came, I waited for 30 minutes. No call or anything from the transportation department or the shuttle. So I called. I was told they had to drop someone off but was on their way. I waited another 15 minutes. Still no shuttle. I called again and they said the shuttle couldn’t find me. They called me an Uber instead who was supposed to be there in 5 minutes. Again no show and no call. I called back and told them I’d be walking home since I live only a couple miles away and would get my car the next morning. Stori saved the day and had one of the service techs pick me up. Moral of the story here is to just get a rental car. The shuttle service here is terrible! More