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Mercedes-Benz of Seattle

Seattle, WA

4.7
1,461 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,461 Reviews of Mercedes-Benz of Seattle

February 28, 2025

Interaction with advisor Julie was professional but fun as well. All interactions including securing loaner were seamless and no waiting around. More

by rlkidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Estes
February 28, 2025

Al has been a great help to me with my car, he is very polite and I do believe he cares about me and my car, he calls me with updates on the work being done and I feel that I am being taken care of. Than More

by lisa_johnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Mendoza
February 28, 2025

Not a reliable billing model on services and less than a 15 min work on service station got a 500$ labor bill. More

by Ras
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service team
February 27, 2025

This dealership is the best! The service team is amazing and are very helpful/ knowledgeable in answering questions. More

by estherbaranovsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha, Oksana
Feb 27, 2025 -

Mercedes-Benz of Seattle responded

Esther, we're delighted to hear that our service team at Mercedes-Benz of Seattle impressed you with their knowledge and helpfulness. Thank you for the wonderful feedback!

February 27, 2025

Wonderful people. Always ready to help. Kind and compassionate yet good business people. Always energetic’ More

by suz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby
Feb 27, 2025 -

Mercedes-Benz of Seattle responded

Thank you for the kind words about our team at Mercedes-Benz of Seattle! We're delighted to hear that you've had such a positive experience with us. We look forward to continuing to provide excellent service in the future!

February 27, 2025

The sales team at mb Seattle was very helpful, especially Said Ibraguimov, he was very patient and friendly. Nice person and customer oriented. He help me select the car I want and test drove. After I s More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Said Ibraguimov
Feb 27, 2025 -

Mercedes-Benz of Seattle responded

Kim, we're thrilled to hear that Said helped you find the perfect vehicle and ensured you felt accommodated throughout the process at Mercedes-Benz of Seattle. Thank you for recommending him and sharing your feedback. Enjoy your new ride!

February 25, 2025

Very responsive to us about updating our situation and the customer service was excellent and very informative. More

by aceallen99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Feb 26, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear that you found our team at Mercedes-Benz of Seattle responsive and informative. Thank you for highlighting the excellent customer service!

February 24, 2025

Steven Chung assisted us with our trade in! Great guy, informative, driven, and knowledgeable! We landed a great car we really love! He really seemed to care about our visit and was incredibly More

by h.berges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Chung
Feb 24, 2025 -

Mercedes-Benz of Seattle responded

Thank you for sharing your experience with Steven and the team at Mercedes-Benz of Seattle! We're delighted to hear that you love your new E-Class Wagon. Enjoy the road in your new vehicle, and welcome to the Swickard family!

February 22, 2025

I was very impressed and pleased with the service that I received in the service department today. From Bill my service advisor, Keith the service manager and Bright who helped me with the technology in my More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellecourt, Bright Friday
Feb 24, 2025 -

Mercedes-Benz of Seattle responded

Gigi, we're delighted to hear that Bill, Keith, and Bright provided you with excellent service at Mercedes-Benz of Seattle. We appreciate your feedback and will certainly look into the areas where we can improve. Thank you for sharing your experience!

February 22, 2025

Good dealership and courteous staff. Welcoming waiting room for service customers. Snacks and beverages available More

by gman59802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby Asatoorians
Feb 24, 2025 -

Mercedes-Benz of Seattle responded

Thank you for sharing your positive experience with us at Mercedes-Benz of Seattle! We're glad to hear that our courteous staff and welcoming waiting room made a difference during your visit. We appreciate the feedback and look forward to serving you again!

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