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Mercedes-Benz of Seattle

Seattle, WA

4.7
1,461 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,461 Reviews of Mercedes-Benz of Seattle

February 21, 2025

Mercedes-Benz Service Seattle and Bill's team who serviced my car went from start to finish and beyond to fix the problem I advertised. Thanks More

by Jadran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill and his team
Feb 21, 2025 -

Mercedes-Benz of Seattle responded

Thank you for sharing your experience with Bill and the team at Mercedes-Benz of Seattle! We're delighted to hear they went above and beyond to address your car's issue. We appreciate your support!

February 21, 2025

Everyone I interacted with was welcoming, helpful, polite and professional. Bill was a pleasure to work with and kept me fully informed of my car’s status. It was my first time working with Bill and it won’t More

by pabsea
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellecourt
Feb 21, 2025 -

Mercedes-Benz of Seattle responded

Thank you for sharing your experience with us at Mercedes-Benz of Seattle! We're delighted to hear that Bill and the team provided such welcoming and professional service. We look forward to seeing you again in the future, cheers from all of us here!

February 15, 2025

Exceptional customer service working with Al Mendoza. Al is ery knowledgeable and provided thorough explanations and detail. More

by jethro6778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Mendoza. Service Department
Feb 17, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Al provided exceptional service and thorough explanations during your visit at Mercedes-Benz of Seattle. Thank you for sharing this positive feedback!

February 14, 2025

I received very timely, friendly and professional services. The waiting areas are clean and comfortable. All staff members were helpful. More

by jcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby Asatoorian
Feb 14, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear that you enjoyed the timely and professional service at Mercedes-Benz of Seattle. It's great to know our clean, comfortable waiting areas and helpful staff made your visit a pleasant one!

February 09, 2025

Bill is always extremely helpful with my ML350 service which often involves complex issues he helps me evaluate. His extensive experience and the depth of his technical knowledge makes his advice an impo More

by painter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellecourt
Feb 10, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Bill's expertise and dedication have made your service experience at Mercedes-Benz of Seattle a positive one. Thank you for sharing such wonderful feedback, and we're here whenever you need assistance with your ML350!

February 06, 2025

Brennan was great. He made the entire process smooth and easy. He kept me updated throughout the day and I am pleased with everything. More

by JUSTINODELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Bassett
Feb 06, 2025 -

Mercedes-Benz of Seattle responded

Justin, we're delighted to hear that Brennan made your experience smooth and easy at Mercedes-Benz of Seattle. Thank you for sharing your positive feedback!

February 05, 2025

Brandon was pleasant and professional, no big sales push,just a smooth transaction. Glad we did business with him and our local dealership. More

by Jitts1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Willis
Feb 05, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Brandon provided a pleasant and professional experience at Mercedes-Benz of Seattle. Thank you for choosing us, and enjoy your new vehicle! Welcome to the Swickard family!

February 05, 2025

Outstanding service staff. Bill Bellecort is my adviser and always so helpful and knowledgeable. From the moment you arrive at this beautiful facility, you are greeted by a fri More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellecort (service) and Oksana (service)
Feb 05, 2025 -

Mercedes-Benz of Seattle responded

Monica, thank you for the glowing review! We're delighted to hear that Bill and our team at Mercedes-Benz of Seattle provided such a seamless experience. We appreciate your recommendation and look forward to serving you again in the future!

February 04, 2025

I leased the car a day after Christmas in 2024. A list of issues before and after we received the car 2 week later: Test drove car that had an empty beer can in it. Car was delivered to our st More

by bryancatello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Iman in finance helped us out as much as he could.
Feb 05, 2025 -

Mercedes-Benz of Seattle responded

Bryan, I'm sorry to hear about the issues you've faced with your leased car. This is not the experience we aim to provide our customers, and I apologize for any inconvenience caused by these delays. Regarding the empty can in the car during your test drive, I can't begin to imagine. All that I can do is to apologize. As for the registration, we DID, in fact, send the paperwork; however, as we always try to make clear at the time of purchase, out-of-state registrations can take extremely long to process. The problem is that there are 2 DMVs to deal with and, consequently, 2 sets of red tape to cut through - all of this in addition to the time involved with the physical shipping of the paperwork. The good news however, is that our Title Clerk has been able to track it and it looks like you should have your tags in hand in less than 2 weeks (probably closer to 10 or 11 days). I wish that I could give you an exact date but, once everything leaves our hands, it's all educated guesswork. We appreciate your business and your patience, and we wish you many years of driving pleasure with your new GLE53. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

February 01, 2025

Another amazing Swickard Dealership. Friendly and efficient staff, never uptight and snooty like some of the other luxury car dealerships I have worked with. More

by jaymewilliams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in service, Troy in finance
Feb 03, 2025 -

Mercedes-Benz of Seattle responded

Jayme, we're delighted to hear that our team at Mercedes-Benz of Seattle provided a friendly and efficient experience for you. Thanks for the kind words!