Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Seattle

Seattle, WA

4.7
1,477 Reviews
Call Dealership (206) 467-9999
View Awards

2025 Airport Way South

Seattle, WA

98134

Directions

By Type

1,477 Reviews of Mercedes-Benz of Seattle

March 16, 2025

I can’t say enough good things about my experience with Al Mendoza at Mercedes Benz in Seattle. He went above and beyond to sort through insurance issues and ensure my car was taken care of properly, fixin More

by Antoniakha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Mendoza
Report | Print
Mar 17, 2025 -

Mercedes-Benz of Seattle responded

Antonia, we're delighted to hear that Al provided such exceptional service at Mercedes-Benz of Seattle. Thank you for sharing your experience and highlighting his professionalism and dedication!

March 16, 2025

Great service on schedule and express services, waiting time short and nice lounge and customer services. More

by smooth_88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
Report | Print
Mar 17, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear you enjoyed the efficient service and comfortable lounge at Mercedes-Benz of Seattle. Thank you for sharing your experience with us!

March 15, 2025

Al was my manager and he was very helpful and knowledgeable. He had a loaner ready for me and kept me updated on all communication More

by robertnyhuis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Mendoza
Report | Print
Mar 16, 2025 -

Mercedes-Benz of Seattle responded

Robert, we're delighted to hear that Al provided you with such helpful and knowledgeable service at Mercedes-Benz of Seattle. Thanks for sharing your experience!

March 12, 2025

Al is one of the greater service riders I have met. He gets it! Give him a pay raise! More

by natew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales
Report | Print
Mar 12, 2025 -

natew responded

Good experience. Thanks

Mar 13, 2025 -

Mercedes-Benz of Seattle responded

Thank you so much for sharing your kind regards for Al! We are lucky to have him on the Mercedes-Benz of Seattle team and we'll be sure to pass your five stars along. See you down the road!

March 10, 2025

I've come to this dealer for over ten years and everyone in service has always been so nice and helpful. More

by patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am reviewing Service, not Sales.
Report | Print
Mar 11, 2025 -

Mercedes-Benz of Seattle responded

Patricia, thank you for your loyalty and kind words about our service team at Mercedes-Benz of Seattle! We're delighted to have been able to assist you over the years.

March 04, 2025

My salesman did good service. The dealer worked on paper really fast. Thank you so much More

by Kevinhungyao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Chung
Report | Print
Mar 05, 2025 -

Mercedes-Benz of Seattle responded

Thank you, Kevin, for reviewing Mercedes-Benz of Seattle! Enjoy the road in your new vehicle, and welcome to the Swickard family!

February 28, 2025

Al has been a great help to me with my car, he is very polite and I do believe he cares about me and my car, he calls me with updates on the work being done and I feel that I am being taken care of. Than More

by lisa_johnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvaro Mendoza
Report | Print
Mar 03, 2025 -

Mercedes-Benz of Seattle responded

Lisa, we're delighted to hear that Al has been taking such great care of you and your car at Mercedes-Benz of Seattle. Thank you for sharing this positive feedback! Have a wonderful weekend!

February 28, 2025

Interaction with advisor Julie was professional but fun as well. All interactions including securing loaner were seamless and no waiting around. More

by rlkidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Estes
Report | Print
Mar 03, 2025 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Julie and the team at Mercedes-Benz of Seattle made your experience both professional and enjoyable. It's great to know everything went smoothly, including securing a loaner vehicle. Thank you for sharing!

February 28, 2025

Not a reliable billing model on services and less than a 15 min work on service station got a 500$ labor bill. More

by Ras
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service team
Report | Print
Mar 04, 2025 -

Mercedes-Benz of Seattle responded

Ras, it's concerning to hear about your experience with the billing model and service charges. We strive for transparency in our pricing, so I apologize if this wasn't reflected during your visit.one of our store managers would like to look into this situation for you. Could you please get back with me at the email address below with your full name and phone number? Also, when you contact me, please include the name "Ras" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

February 27, 2025

This dealership is the best! The service team is amazing and are very helpful/ knowledgeable in answering questions. More

by estherbaranovsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha, Oksana
Report | Print
Feb 27, 2025 -

Mercedes-Benz of Seattle responded

Esther, we're delighted to hear that our service team at Mercedes-Benz of Seattle impressed you with their knowledge and helpfulness. Thank you for the wonderful feedback!

1
2
3
...
148