Mercedes-Benz of Seattle

Sprinter Sales You can't find a friendlier and more knowledgeable sales staff in the NW when buying a Sprinter. They own and drive what they sell. You can't find a friendlier and more knowledgeable sales staff in the NW when buying a Sprinter. They own and drive what they sell. More

Excellent and Quick! I came in for a problem that I thought I had - turns out it was passenger error and was corrected immediately. The small recall replacement was done q I came in for a problem that I thought I had - turns out it was passenger error and was corrected immediately. The small recall replacement was done quicker than they estimated. Great service! More

What happened to a fast and easy oil change ? The lady in the AM wasn’t very friendly and didn’t even attempt to get my name after i scheduled an appointment . I guess she was assuming I’d just sh The lady in the AM wasn’t very friendly and didn’t even attempt to get my name after i scheduled an appointment . I guess she was assuming I’d just show up for the 1 apt? Then once I got there and pulled into service the guy asked my name and said he couldn’t find it and I said I made the appointment this morning in which he replied well then it’s not on my list. Look buddy I’m not sure how you do things but don’t look at me like I’m ridiculous after telling you my name and appointment time and not having it on the list. I am not the one that is supposed to tell you why my name isn’t on the list. Then, after I specifically said to contact me, the daughter because my parents were in Alaska and didn’t have good service and I would be taking care of everything, they kept getting missed called for them. I saw the guy specifically write down my number after he asked who he is supposed to call about status and questions. Seemed very unorganized, and other than Brian our representative there, not one other person was friendly to me the entire time. Is this how they treat everyone? It was my third time taking it in for my parents and I always leave with this impression. More

OUTSTANDING SERVICE!! Thank you for your friendly and prompt technical services and customer support! I apologize I cannot remember everyone's name who supported my Sprinte Thank you for your friendly and prompt technical services and customer support! I apologize I cannot remember everyone's name who supported my Sprinter Van maintenance. Thank you kindly!! More

Excellent Service!!! The very best!!! Bill Bellecourt is the best. He handles my car needs quickly and gets my car in and out fast. He is friendly, confident and personable and makes the Bill Bellecourt is the best. He handles my car needs quickly and gets my car in and out fast. He is friendly, confident and personable and makes the process easy. The vib at Seattle MB is welcoming, friendly and unpretentious. They are all about quality and exceptional service. Seattle MB is the best!!! There’s no comparison anywhere to this level of exceptional service! Thank you MB Seattle!!! More

excellent customer service and sales! I was incredibly happy with my experience at the Seattle Benz dealership. I worked with Andrew Eftekhari and find his work ethic and honesty to be th I was incredibly happy with my experience at the Seattle Benz dealership. I worked with Andrew Eftekhari and find his work ethic and honesty to be the best I have come across. Buying/leasing a career can be stressfull process and having someone there who is up front and honest made this entire experience outstanding. Can't recommend Andrew enough!! More

Service is delivered in all phases from appointment to return of vehicle that is mission complete and clean in good time.I don't need 25 words to say what I is delivered in all phases from appointment to return of vehicle that is mission complete and clean in good time.I don't need 25 words to say what I said! More

Timely Service I come by ferry, and as a result I arrived about 30 minutes early, but they took me right away. As a result, I got out of there earlier than I antici I come by ferry, and as a result I arrived about 30 minutes early, but they took me right away. As a result, I got out of there earlier than I anticipated. I realize that this is not a "budget option" in terms of the pricing, but they treat a customer like a customer, not like a nuisance and the waiting area is clean and comfortable (with free wi-fi), all of which I appreciate. More

4 year service Was finished before we expected car back, even though we had extra work done. It was a little pricey, but definitely reasonable, considering that we w Was finished before we expected car back, even though we had extra work done. It was a little pricey, but definitely reasonable, considering that we were at mercedes dealership. More

Purchase experiance I highly recommend buying your next Mercedes here. Our experience was very low stress and not your typical car buying experience. Everything was very I highly recommend buying your next Mercedes here. Our experience was very low stress and not your typical car buying experience. Everything was very straight forward and very upfront. I felt we got a very fare price on the Mercedes we purchased and also our trade. Our sales man was very pleasant and well trained on the Mercedes products too. Over all this was one of the best buying experiences I have had. Thanks! More