Mercedes-Benz of Seattle

Purchase of car my my son Issac that I worked with was awesome. He listened to what’s I was looking for and didn’t try to push on me what I didn’t want which was refreshing. Issac that I worked with was awesome. He listened to what’s I was looking for and didn’t try to push on me what I didn’t want which was refreshing. They worked with me on the price of the vehicle and the finance depot was also wonderful. Very easy to work with. The facility itself was so clean and accommodating. Definitely an “A” rating. More

Top notch customer service This is my second purchase of a Mercades Benz. I was so impressed with my C300 Coupe that I couldn’t wait to upgrade. I worked with Sales Consultant G This is my second purchase of a Mercades Benz. I was so impressed with my C300 Coupe that I couldn’t wait to upgrade. I worked with Sales Consultant Giancarlo ( John ) Barrett. John took his time showing me several different models and really listened to what my needs and wants in a vehicle were. I ended up getting a C63S, and spent more then I had planned, but have zero regrets in my choice. Everyone from my Sales Consultant, John to Sales Manager Chris Schniegenberg, and Finance Blanca Dalida and Coleman Mattern where friendly and treated me with the upmost respect. I would highly recommend Seattle Mercades Benz to anyone. More

Terrific experience and good team to work with Great organization and a very stress free experience. Michael Burns in particular was a delight to work with, he really understood our needs and hones Great organization and a very stress free experience. Michael Burns in particular was a delight to work with, he really understood our needs and honestly engaged to help us find the right outcome. More

stori made it easy I appreciate the conversation with my customer service representative at the dealership to discuss the services needed vs "would be nice" I trust th I appreciate the conversation with my customer service representative at the dealership to discuss the services needed vs "would be nice" I trust the advice I receive. More

Courteous, timely, knowledgable, comfortable The consistency over an extended time period are my reasons for the rating. Access to location and transportation to your destination removes the stre The consistency over an extended time period are my reasons for the rating. Access to location and transportation to your destination removes the stress and frustration of bringing your vehicle for services. The cost however do appear excessive but I have not compared to other dealerships. More

Quick and Painless Purchase I purchased a 2017 Toyota 4Runner from this dealership. They gave me a fair trade-in value for my car and the paper process was quick. I purchased a 2017 Toyota 4Runner from this dealership. They gave me a fair trade-in value for my car and the paper process was quick. More

Wow, very good experience One of the fastest and most efficient service department. The service level given was extremely pleasant and high. From dropping off the car to the One of the fastest and most efficient service department. The service level given was extremely pleasant and high. From dropping off the car to the service desk then receptionist. All very professional and friendly. Was kept up to date on status via text. Complimentary uber drop-off and pickup makes this a winner. From this experience, I would definitely shop for my next vehicle there. More

Good place to buy a car I have dealt with this dealership for a number of years and have always been impressed by their professionalism and honesty. This view was reinforced I have dealt with this dealership for a number of years and have always been impressed by their professionalism and honesty. This view was reinforced when I bought a new Mercedes from them and traded in my older Mercedes. I feel I got a fair price for my trade-in. The car I wanted, a 2019 GLC SUV, comes with a variety of options and it is not easy to get a car with colors you want and the right options. The dealership didn't have a car in stock that met my requirements, but my sales person, Karina Kirkmire, found exactly the right model within 24 hours. It was located at an Oregon dealership. Seattle Mercedes trucked the vehicle (at their expense) to their Seattle showroom. The car was in perfect condition and the purchase price was quick and easy. I recommend highly Seattle Mercedes as the best place to buy a Mercedes car. Karina was a pleasure to work with and the paperwork part easy and quick. More

Significant Valve Leak Vehicle was towed on a Sunday to dealership, Monday morning John was in contact, arranged for loaner car and by Tuesday morning I was back on the road Vehicle was towed on a Sunday to dealership, Monday morning John was in contact, arranged for loaner car and by Tuesday morning I was back on the road. More

Great. They got me in and out and addressed all my issues! Thanks to Patrick Linke always friendly and attentive. Got my light bulb replace and an overdue oil change. He let me know of things that I will ne Thanks to Patrick Linke always friendly and attentive. Got my light bulb replace and an overdue oil change. He let me know of things that I will need to address in the near future! More