Mercedes-Benz of Seattle

Their employee leased car involved in crash sold as pre-cert This MB Seattle is a stark disdain of accountability. I was sold a precertified car used by by many of their employees and involved in a body repair. This MB Seattle is a stark disdain of accountability. I was sold a precertified car used by by many of their employees and involved in a body repair. Got to know this when there was paint job not well done and tool it there, Pre paid service for 3 additional services was done at the cheapest level. They never tell you that. They change the computer prompts and override that. If you need proof can contact me, Many Thanks, More

Great Customer Service Second time I've been to MB of Seattle for service on my Smart; and if they don't care about their customers, they sure pretend well. I only write re Second time I've been to MB of Seattle for service on my Smart; and if they don't care about their customers, they sure pretend well. I only write reviews when they're really good or really bad, and if you get the same level of customer service I did, then you'll be pleased with the efficiency, courtesy, and professionalism. More

First Class Service Terrific timely service. Got in early and out early. Vacuumed and washed car at no cost. Very professional and friendly customer service techs and me Terrific timely service. Got in early and out early. Vacuumed and washed car at no cost. Very professional and friendly customer service techs and mechanics. More

Repair of CALL 10/2018 Car was brought in for Service plus overall review for items needing attention. Happy with one repair. NOT HAPPY WITH OTHER! Feedback on brake iss Car was brought in for Service plus overall review for items needing attention. Happy with one repair. NOT HAPPY WITH OTHER! Feedback on brake issue is disappointing More

Great Employee John Glover always takes excellent care of me and my vehicle. John should be considered a very valuable employee and his customer service shows it. John Glover always takes excellent care of me and my vehicle. John should be considered a very valuable employee and his customer service shows it. More

Excellent customer service I was highly impressed with the customer service and professionalism I experienced from Josia Evans and felt he demonstrated a sincere appreciation fo I was highly impressed with the customer service and professionalism I experienced from Josia Evans and felt he demonstrated a sincere appreciation for the quality and performance of the MB line of cars. Chris Wright made the financing experience painless and he worked hard to make it possible for me to buy a car that I’m proud to drive. More

Excellent Customer Service We highly recommend Samantha Mountha and the Mercedes Seattle team for service and repairs. Samantha takes the time to listen to our concerns and effe We highly recommend Samantha Mountha and the Mercedes Seattle team for service and repairs. Samantha takes the time to listen to our concerns and effectively communicates with her team to have problems with are vehicle promptly addressed. She is extremely knowledgeable about the services that are required and gives us recommendations to have our vehicle properly maintained. More

Great Experience They began service as scheduled and finished ontime. The staff was friendly and very professional. I am very satisfied with the work performed on my They began service as scheduled and finished ontime. The staff was friendly and very professional. I am very satisfied with the work performed on my vehicle. Great experience! More

Schedule A Service Arrived a few minutes early for my appointment, was greeted right away and got right in. Service advisor Arby was friendly and attentive. Service wa Arrived a few minutes early for my appointment, was greeted right away and got right in. Service advisor Arby was friendly and attentive. Service was done in less than 90 minutes. Arby came and found me in the waiting area when my car was finished and explained all that was done. My car was washed and vacuumed and looked like new when I drove away (15 year old C230). The cost for the service was fair and reasonable as well (<250). Well done Arby and service team! More