Mercedes-Benz of Seattle

Pleasant buying experience In the most unpleasant part of the experience you should consider the needs/wants of the buyer before trying to sell the expanded/extended warranties In the most unpleasant part of the experience you should consider the needs/wants of the buyer before trying to sell the expanded/extended warranties More

Never going back to this place I would never go back to this place, Bill the service consultant was very rude i asked him for the papers that states my complaint about the car he wo I would never go back to this place, Bill the service consultant was very rude i asked him for the papers that states my complaint about the car he would not give it to me i had to fight for it to get it, he was very unprofessional was yelling at me i talked to his service manager the manager didnt really care about his actions, he was making up storys. He shouldn’t be working there with that kind of attitude. I recommend not to go there. More

Care and understanding around my concert Brian Nelson did a wonderful job having my car evaluated and tests run to ensure it is running property and address my concerns, including delivering Brian Nelson did a wonderful job having my car evaluated and tests run to ensure it is running property and address my concerns, including delivering my car sparkling clean upon completion of the service. More

Excellent service & easy to do business with I am impressed- Uber pickups, great service consultants always finish on time and when they say they will. Easy to to business with and great use of I am impressed- Uber pickups, great service consultants always finish on time and when they say they will. Easy to to business with and great use of technology More

courteous and efficient Arby sensed my frustration with having my 3rd flat tire in just over one year. He was helpful in getting me the best price possible on a replacement. Arby sensed my frustration with having my 3rd flat tire in just over one year. He was helpful in getting me the best price possible on a replacement. He stayed late and followed thru with the service department to make certain the replacement went well and that I was satisfied. More

Service Great service. Everyone including the UBER driver that picked me up at the airport was wonderful. Work done on car was on time and communication was t Great service. Everyone including the UBER driver that picked me up at the airport was wonderful. Work done on car was on time and communication was thorough. More

Best overall experience in car buying. Bright was my sales representative. He did a great job in providing a car buying experience that was second to none. It all went smoothly; his profe Bright was my sales representative. He did a great job in providing a car buying experience that was second to none. It all went smoothly; his professionalism was top grade. Their financial coordinator and sales manager all provided an excellent understanding of the terms of sale and made that paperwork seem seamless. Yes of course I would buy another Mercedes here; the quality of vehicle is outstanding as is the team selling them. More

Excellent customer service This was my second visit at Mercedes of Seattle and both visits were great. Stori and Liz were very pleasant to work with, my car was vacuumed out and This was my second visit at Mercedes of Seattle and both visits were great. Stori and Liz were very pleasant to work with, my car was vacuumed out and washed after my oil change. I would recommend this dealership to anyone! More

Great Salesman-Bright I recently had a car stolen and was looking for just the right car to replace it. I wasn’t happy about having to replace my stolen vehicle or deal wit I recently had a car stolen and was looking for just the right car to replace it. I wasn’t happy about having to replace my stolen vehicle or deal with the buying process . I viewed the MBS website and decided to stop in. I had a great salesman named Bright F., who greeted me right away. He sold me a very nice BMW. Professional and easy to work with. This is a nice dealership. I didn’t feel like I was getting taken advantage of and I really like my new car. More

Best Mercedes dealer in the state---honest,and knowledgeable Seattle Mercedes in the most professional, patient, and considerate dealer I've ever dealt with. I can't always say what I need or want and Bill was Seattle Mercedes in the most professional, patient, and considerate dealer I've ever dealt with. I can't always say what I need or want and Bill was incredibly patient with me. I appreciate that a lot. More