Mercedes-Benz of Seattle

Fantastic customer service from Phil If you are in the market for a car, go see Phil! He helped us meet all our needs & we ended up with our dream car. Phil is great- not pushy and so nic If you are in the market for a car, go see Phil! He helped us meet all our needs & we ended up with our dream car. Phil is great- not pushy and so nice and personable. Best customer service I have ever had at a car dealership. More

Great Metris purchase Keith is a wealth of knowledge and got us set up with the perfect van for us, all things considered. I wish more options were available with a quicker Keith is a wealth of knowledge and got us set up with the perfect van for us, all things considered. I wish more options were available with a quicker turn around but that appears to be a Mercedes corp thing. More

Fantastic Experience Johnny was great to work with and made the entire experience fun. He answered all my questions, steered me in exactly the right direction, and got me Johnny was great to work with and made the entire experience fun. He answered all my questions, steered me in exactly the right direction, and got me into a great car at the price I was looking for. More

Very Disappointing Experiences with this Dearler This has been the most disappointing car buying and servicing experience in 40 years. My "CERTIFIED" Mercedes was delivered with numerous problems. This has been the most disappointing car buying and servicing experience in 40 years. My "CERTIFIED" Mercedes was delivered with numerous problems. Getting them resolved has taken almost 6 weeks and multiple trips to the dealer. I dropped my car off for service early yesterday to have the spoiler attached. The car had been delivered with the spoiler attached at only one end. I very specifically requested a call by 11AM so I could plan my day and plan the time to return and get my vehicle. After three hours I called but could not reach Elizabeth, the service adviser. Not receiving a call back, I called Elizabeth again an hour later. There was no return call. Another hour later I called and left another message. Again there was no call back. Another very disappointing interface with Mercedes of Seattle. More

Great Service Stori is the best employ. Great service mind friendly .Quickly work , understanding what I want also she can make a service on time with my 3 cars. Th Stori is the best employ. Great service mind friendly .Quickly work , understanding what I want also she can make a service on time with my 3 cars. This is cool!! More

DONT EVER TAKE YOUR CAR HERE PERIOD I got a Mercedes-Benz S65 2009 they replaced $1,400 in parts $850 in labor told me it would be additional 5700 for a gas tank that doesn't leak nothin I got a Mercedes-Benz S65 2009 they replaced $1,400 in parts $850 in labor told me it would be additional 5700 for a gas tank that doesn't leak nothing wrong with it and I had to tow it home these guys suck all they do is Parts change and just run up your bill if you let them if you got your car there now get it the f*** out of there I recommend if you have to take it to the dealer go to Bellevue I've had no problems with them ever and I'm sure they have more experience with Exotics Cars More

My experience was beyond 5 stars I recently purchased a Mercedes from this dealership. My experience was beyond 5 stars. Emi, who sold me the car, was nothing but professional. Thank I recently purchased a Mercedes from this dealership. My experience was beyond 5 stars. Emi, who sold me the car, was nothing but professional. Thank you again, Emi! More

very good service.we would recommend this dealer to our friends. we had a very good experience yesterday. Mercedes would be the first choice if we need to buy service.we would recommend this dealer to our friends. we had a very good experience yesterday. Mercedes would be the first choice if we need to buy a new car. More

Sprinter Repair The service group is always very prompt, courteous and accommodating. I’ve worked in customer service for over 25 years and this is the bar for custo The service group is always very prompt, courteous and accommodating. I’ve worked in customer service for over 25 years and this is the bar for customer service. I always like using my experiences at Mercedes when I have conversations about customer service. Thank you for making the experience great. I went in on Monday morning 7:00 am with an ailing Sprinter. Bob Barlow from service got me hooked up with a temporary Sprinter loaner immediately. My Monday morning commute with my problem vehicle was only a hickup in the day. Mercedes Service / Bob will take care of you. More

Excellent and hassle free service I bought a CPO C300. I experience was excellent. The staff was zero pressure, polite and professional. The price was fair and tHe negotiation was zero I bought a CPO C300. I experience was excellent. The staff was zero pressure, polite and professional. The price was fair and tHe negotiation was zero pressure and hassle free. More