Mercedes-Benz of Owings Mills

Tim Deinlein is absolutely fantastic to work with. He's knowledgable, friendly and extremely accommodating. There is no doubt that he places a tremendous emphasis on customer satisfaction. I highly He's knowledgable, friendly and extremely accommodating. There is no doubt that he places a tremendous emphasis on customer satisfaction. I highly recommend Tim for your next purchase! More

Elliot was a great help and very professional. He was honest and punctual. I enjoyed dealing with him. He was honest and punctual. I enjoyed dealing with him. More

I highly recommend Mr. Dennis Epps! He was so pleasant and very patient. He was not pushy and really took the time to explain to me everything I needed to know about the ca Dennis Epps! He was so pleasant and very patient. He was not pushy and really took the time to explain to me everything I needed to know about the car I wanted to buy. He will treat you as family. He assisted me all the way and even gave me a free umbrella ;) a good Christian guy. More

AWESOME, PROFESSIONAL Experience First time Mercedes buyer and could not have had a better experience with Theo Ramos. He was very professional, personable and a great listener. He matched us up perfect buyer and could not have had a better experience with Theo Ramos. He was very professional, personable and a great listener. He matched us up perfectly with the GLS 450. He was able to find the exact car we wanted. He is so knowledgeable about Mercedes and the SUV we bought. He helped us set up our vehicle and highlighted all of the great features. It was such an enjoyable experience. Theo is such an asset to Mercedes Benz of Owings Mills. More

Purchased a vehicle out of state, Elliott was very helpful, responsive, and great to work with. SUV arrived on time and in the condition it was sold as. Made for a great purchase experience, would b helpful, responsive, and great to work with. SUV arrived on time and in the condition it was sold as. Made for a great purchase experience, would be happy to with with Elliott and Mercedes-Benz of Owings Mils again. More

I was looking for a new SUV in a particular color, which happened to be discontinued. Elliott tracked down one for me with all the options I was looking for. He helped me always with a kind attitude and a happened to be discontinued. Elliott tracked down one for me with all the options I was looking for. He helped me always with a kind attitude and a smile. It was an easy experience and I would recommend Elliott if you ever need a new Mercedes. More

I had an outstanding experience at Mercedes-Benz of Owings Mills! My salesman, Elliot, went above and beyond to meet all my needs, helping me find the perfect car that I absolutely love, without spendi Owings Mills! My salesman, Elliot, went above and beyond to meet all my needs, helping me find the perfect car that I absolutely love, without spending the entire day at the dealership. The process was easy and Elliot was helpful and insightful on all thing’s Mercedes. I’ll definitely return when it’s time to purchase my next car! More

Great customer service & friendly environment. Excellent business acumen and overall willingness to meet my needs as a customer. Greatly appreciate everything from Elliott and the team! Excellent business acumen and overall willingness to meet my needs as a customer. Greatly appreciate everything from Elliott and the team! More

Overall, this is the seventh Mercedes-Benz we've purchased over the course of three decades. This was our second purchase with Dennis Epps as the salesperson, and our third purchase from Mercedes-Be purchased over the course of three decades. This was our second purchase with Dennis Epps as the salesperson, and our third purchase from Mercedes-Benz of Owings Mills since 2021. Dennis, Mahaman Kolo (Finance), and Courtney Devilbiss (Product Specialist) all did an excellent job of representing not only the dealership but the Mercedes-Benz brand. I came to the dealership having researched and tracked a particular model for over four-months. Dennis' extensive knowledge of the Mercedes-Benz product line was extremely beneficial in addressing my questions when comparing one model versus another. Given the existing inventory, he was instrumental in helping me decide on the final product best suited for me. Mahaman was extremely helpful throughout the financing process and provided the level of assurance I was seeking to know I was within my budget and protected against any major concerns involving the car. Courtney was the closing act and capped off the engagement with an unexpected orientation of the vehicle. Today's vehicles are computers on wheels, and Courtney took the time to explain all the features, help me through the customizable settings, and let me know they would remain available with any further questions. I strongly encourage buyers to consider Mercedes-Benz of Owings Mills and more importantly the team of Dennis Epps, Mahaman Kolo, and Courtney Devilbiss for a World-Class experience. More

Mr.Bourne was very informative about the car that I choose. He gave me his undivided attention in every aspect of purchasing this car. He gave an extensive editorial on the safety features which I app choose. He gave me his undivided attention in every aspect of purchasing this car. He gave an extensive editorial on the safety features which I appreciated very much. I didn’t learn to drive until a later age . This will be my third car that I have purchased from him. He had never steered me wrong. He is the best at what he does and that is selling cars. More