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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
941 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 941 reviews
March 07, 2025
Everything seems to be slow in this shop. They couldn't my car location. Wifi is very slow. They couldn't my car location. Wifi is very slow. More
by BIENSANROQUE
Verified CustomerEmployees Worked With
Other Employees :
Connor
March 06, 2025
MR Peresunko was very helpful and very honest what he was doing very professionally kind doing very professionally kind More
by CHOI07483
Employees Worked With
March 03, 2025
This dealership and its representatives were a pleasure to do business with They were knowledgeable about your product and easy to work with I would surely recommend them to a friend to do business with They were knowledgeable about your product and easy to work with I would surely recommend them to a friend More
by msb39585
March 02, 2025
Scott was professional and knowledgeable. He was able to answer any inquiry I had about my service, and he ensured that I was informed about all my vehicle updates. He was able to answer any inquiry I had about my service, and he ensured that I was informed about all my vehicle updates. More
by PLM17
Employees Worked With
March 02, 2025
Very nice customer service Knowledge of the issue And professional, I will write them five star service professional, I will write them five star service More
by 216740A
Employees Worked With
March 01, 2025
As an owner of multiple Mercedes over the years, I have never had such a level of quality care in service. Omar was attentive, responsive, proactive, his timeliness with feedback was exceptional. I now c never had such a level of quality care in service. Omar was attentive, responsive, proactive, his timeliness with feedback was exceptional. I now can't imagine taking our cars anywhere else for service. More
by DJACKSON26
Employees Worked With
March 01, 2025
Throughout my 40 years of purchasing new vehicles, I have had the pleasure of interfacing with a few talented sales individuals and Victor is without hesitation at the top of the list. I was greatly impresse had the pleasure of interfacing with a few talented sales individuals and Victor is without hesitation at the top of the list. I was greatly impressed with his depth of knowledge, competence, candor, authenticity, and in particular, integrity. Victor understands the need for urgency and transparency in car sales and is supportive of negotiating. Exceedingly intuitive, Victor is the consummate professional. Further, his high level of emotional intelligence results in being a master of relationship building. I am also incredibly impressed with his desire to ensure his customers receive the highest level of care. When acquiring your next vehicle, be certain to ask for Victor at the Benzel-Busch Orange County location. You will be thrilled that you did! More
by MercedesLoyalist
Employees Worked With
February 28, 2025
Mr. Bateman and all involved were beyond professional, I was kept abreast every step of way involving my vehicle, things were done in a timely manner. was kept abreast every step of way involving my vehicle, things were done in a timely manner. More
by TIFFATEE
February 27, 2025
Muy buena persona con los clientes me ayudo vastante en mi guagua mil gracias bendiciones hermano 🙏🙏 mi guagua mil gracias bendiciones hermano 🙏🙏 More
by Ariel14
Employees Worked With
February 27, 2025
Great service dept, all the advisors are very knowledgeable about the repairs your car may need. Nice waiting area as well(very well kept & clean) knowledgeable about the repairs your car may need. Nice waiting area as well(very well kept & clean) More
by GRON765
