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Mercedes-Benz of Orange County powered by Benzel-Busch

Harriman, NY

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Employees
Reviews
Vehicles
4.6
811 Reviews
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1 Mercedes Way

Harriman, NY

10926

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Showing 811 reviews

February 02, 2024

Caiya welcomed me in for my nys inspection the same day of calling the dealer. someone give this girl a raise!!!!!!!! More

by DENZELLSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caiya Davis
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Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your feedback! We're thrilled to hear that Caiya provided you with exceptional service at Mercedes-Benz of Orange County by accommodating your NYS inspection on the same day of your call. We're proud to have team members like Caiya who go above and beyond to ensure our customers' needs are met. Regards, Michael Hill mhill@benzelbusch.com

February 02, 2024

The service was impeccable. Went in one minor issue, they found other issues too. Took care of it. More

by highlandsvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Frank Scott
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Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your feedback! We're thrilled to hear that you had an impeccable service experience at Mercedes-Benz of Orange County. Identifying and addressing additional issues to ensure your vehicle's optimal performance is part of our commitment to excellence. Regards, Michael Hill mhill@benzelbusch.com

February 02, 2024

Professional and courteous and stellar service. Great experience as always. Thank you again! I luv my Benz More

by THELONGS373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a professional, courteous, and stellar service experience at Mercedes-Benz of Orange County. Regards, Michael Hill mhill@benzelbusch.com

February 02, 2024

Omar was a great representative of the brand, and made my experience seamless and easy. More

by GREGORYWJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
Other Employees : Omar.
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Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your feedback! We're thrilled to hear that Omar provided you with a seamless and easy experience! Regards, Michael Hill mhill@benzelbusch.com

February 02, 2024

Service rep was fantastic, took care of me right away fixed the problem didn't have to wait very long More

by PRODOC22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your experience! We're thrilled to hear that our service representative provided you with fantastic service at Mercedes-Benz of Orange County. Regards, Michael Hill mhill@benzelbusch.com

February 01, 2024

Great customer service and communication with client. Very knowledgeable and intentional about customers needs and questions. More

by KEVINROWE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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January 31, 2024

Staff were very pleasant, warm and welcoming. Communicated very well on services needed and recommendations. More

by DESHAUNCOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caiya Davis, Frank Scott
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January 31, 2024

Thank you Eric and Thomas for your professionalism and dedication!!! Your work has been outstanding !!! I appreciate your time and efforts …, Thank you , Lory More

by LORY620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Makofsky, Caiya Davis, Frank Scott, Walter Pensa
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January 30, 2024

Eric is great, he's there to help you not your typical sales man. Modern facility in convenient location with friendly staff. More

by OZZYJC1976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Makofsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 28, 2024

I was told wrong information about having Mercedes Me Connect and whenever I reached out to Eric he don’t return calls. I don’t see myself returning to this location. More

by Dwayne Clarke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Makofsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
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