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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
859 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 859 reviews
May 27, 2024
Didn’t have to wait. Procedures explained thoroughly. I felt comfortable that my advisor understood my concerns. Estimate presented before work began. Procedures explained thoroughly. I felt comfortable that my advisor understood my concerns. Estimate presented before work began. More
by Judy25
Verified Customer
May 26, 2024
I recently had the pleasure of purchasing a vehicle at Mercedes Benz in Harriman, NY, and the experience was nothing short of exceptional, thanks to Eric Makofsky. From the moment I walked in, Eric's prof Mercedes Benz in Harriman, NY, and the experience was nothing short of exceptional, thanks to Eric Makofsky. From the moment I walked in, Eric's professionalism and genuine enthusiasm made the entire process enjoyable and stress-free. Eric's knowledge about the cars was impressive, and he took the time to understand my needs and preferences. He guided me through the options with patience and clarity, ensuring I felt confident and well-informed at every step. His attention to detail and commitment to customer satisfaction were evident throughout the entire process. The level of service I received from Eric was truly outstanding. He went above and beyond to make sure I got the perfect car, and his friendly demeanor made the experience all the more pleasant. Eric Makofsky is a true asset to the Mercedes Benz team, and I wholeheartedly recommend him to anyone looking for a top-notch car-buying experience. Thank you, Eric, for making my car purchase a memorable and enjoyable experience! Shani Ambar More
by SHANI.AMBAR
May 26, 2024
Dealership was very clean. The service manager was very informative and courteous. Thanks for the car wash and your service. The service manager was very informative and courteous. Thanks for the car wash and your service. More
by HENRYOWEN107
Employees Worked With
May 26, 2024
I had a pleasant experience, Frankie pinpointed the problem and had it handled swiftly. I was back on the road within 24hrs. problem and had it handled swiftly. I was back on the road within 24hrs. More
by aurelienjeanty
Employees Worked With
May 24, 2024
Very good professional service by Omar, I’ll be returning again in the future potentially to buy a new vehicle again in the future potentially to buy a new vehicle More
by Kurtselimi
Employees Worked With
May 24, 2024
Omar was very attentive and thorough with me E class. The work done in the shop was as it always is…outstanding. The tech also took the time to provide a very detailed and informative video on the work p The work done in the shop was as it always is…outstanding. The tech also took the time to provide a very detailed and informative video on the work performed. This is my second Mercedes and I was a long time customer and client at a different local dealer. Needless to say I am staying with MBOC. More
by MBUCZKOWSKI
Employees Worked With
Other Employees :
Walter Pensa, Josephine Nikolla
May 24, 2024
thanks and friendly staff It’s nice to be nice whenever you good place o you good place o More
by WOOSUNAH66
Employees Worked With
Other Employees :
Caiya Davis
May 22, 2024
Scott went above and beyond to ensure I was 100% satisfied with the service provided. satisfied with the service provided. More
by Cazuckerman
May 20, 2024
Victor was great to deal with, was honest, knowledgeable and got us into the car we want for a great price. I would definitely purchase another vehicle from him. and got us into the car we want for a great price. I would definitely purchase another vehicle from him. More
by Ralphperkowski
May 19, 2024
Omar Martinez is a very helpful, professional and friendly Service Advisor. I will ask for him when I schedule my next appointment. friendly Service Advisor. I will ask for him when I schedule my next appointment. More
by SPEZZ824
Employees Worked With
