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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
1,172 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,172 reviews
April 06, 2026
The dealership is very appealing, the service is great and the selection of vehicles is also amazing. and the selection of vehicles is also amazing. More
by SBC7788
Verified Customer
April 05, 2026
It stated I would get a car wash and my car vacuum on the inside and when I got my car back it was only washed on the outside and when I -asked why it wasn’t vacuumed on the inside, he. Responded because I w inside and when I got my car back it was only washed on the outside and when I -asked why it wasn’t vacuumed on the inside, he. Responded because I was a sit and wait customer and not a drop off customer. I Don’t really know what that means. More
by NDIONNEDRA
Employees Worked With
Don’t remember his name
April 03, 2026
Responsible, most helpful and understanding people. , they provided a loaner car which was clean, inside and out, even do they did not have the required part made an arrangement and were able to finishe , they provided a loaner car which was clean, inside and out, even do they did not have the required part made an arrangement and were able to finished the job on time as promised. More
by DR.I.AKHAVAN
April 01, 2026
Omar was great getting me promptly and attending to my GLE 350 tire issue. Danielle in parts was also very helpful getting me the additional parts needed. Many Thanks to all including the Shop Techn GLE 350 tire issue. Danielle in parts was also very helpful getting me the additional parts needed. Many Thanks to all including the Shop Technicians for a job well done. Best Regards, Joe Ginski More
by GINSKI1
March 29, 2026
The customer service is top notch. They exceed my expectations every time. They have a loyal customer in me. They exceed my expectations every time. They have a loyal customer in me. More
by stc044
Employees Worked With
Other Employees :
Woman at the Service reception desk upon my arrival!
March 27, 2026
OMAR HAS BEEN & CONTINUES TO BE EXCELLENT ! !! HES ALWAYS PLEASANT AND IS EASY TO TALK TO HES AN ASSET TO MERCEDES !!! !! HES ALWAYS PLEASANT AND IS EASY TO TALK TO HES AN ASSET TO MERCEDES !!! More
by JOANIEJAMS1
Employees Worked With
March 27, 2026
I am sorry I purchase from this location as far as I am concerned nothing cover my warrenty and was told it’s not a new car I bought so I don’t know why the give warranty concerned nothing cover my warrenty and was told it’s not a new car I bought so I don’t know why the give warranty More
by RAION100
Employees Worked With
March 26, 2026
It took to long to install the tires. It was almost four hours to install four tires It was almost four hours to install four tires More
by GEO9339
March 25, 2026
Professional service in and out! ! Would recommend to a friend, I always look forward to the video they send me showing my car and what they are checking. Always pick it up with a cl ! Would recommend to a friend, I always look forward to the video they send me showing my car and what they are checking. Always pick it up with a clean car!! More
by BLONDIE4KIDS
