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Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
976 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 976 reviews
February 17, 2025
This dealership had a specific car I was interested in, but I live out of state. I inquired as to whether I could purchase the vehicle and have it sent to my home without traveling to NY to complete the pa but I live out of state. I inquired as to whether I could purchase the vehicle and have it sent to my home without traveling to NY to complete the paperwork. Victor was very helpful in answering all of my questions, arranging my vehicle transfer, and walking me through payment. It was my first time purchasing a vehicle in this way and I would do it again thanks to his help! More
by amyfichera
February 16, 2025
Very professional and were able to come to an amicable deal very quickly and close just as quickly. deal very quickly and close just as quickly. More
by BMMCGUIGAN2003
Verified CustomerFebruary 15, 2025
Scott was awesome. I think it was my experience with company a week before having Scott as my advisor that turned me off. It's really true, that one bad experience can I think it was my experience with company a week before having Scott as my advisor that turned me off. It's really true, that one bad experience can totally change your mind from any business. More
by DAINTYLEEWALKER
Employees Worked With
February 15, 2025
Service was prompt and accurate. Service advisor was excellent. Very knowledgeable. Will definitely come back for my next service appointment when needed. Service advisor was excellent. Very knowledgeable. Will definitely come back for my next service appointment when needed. More
by Peter.Alston
Employees Worked With
Express service
February 13, 2025
The dealership is very nice and friendly, A helpful and a comfortable place to wait for your vehicle hike it’s getting serviced, Easy to get a loaner car. a comfortable place to wait for your vehicle hike it’s getting serviced, Easy to get a loaner car. More
by SHEILAA173
Employees Worked With
February 13, 2025
Always so friendly and fit me right in with ease. The showroom has a nice work area and i can get work done if needed The showroom has a nice work area and i can get work done if needed More
by I.MATA
February 13, 2025
From start to finish the experience was amazing. Shout out to Roger for his assistance in picking out my GLE 53 AMG! Shout out to Roger for his assistance in picking out my GLE 53 AMG! More
by HENTZE29
February 12, 2025
Very nice and clean. personel very nice and helpful.Was a pleasant visit also good coffee.Keep it up personel very nice and helpful.Was a pleasant visit also good coffee.Keep it up More
by MIROSUHO
Employees Worked With
February 11, 2025
Wonderful experience getting my first mercedes. Mr. Roger Pauletta, who has years of experiences helped me close the deal I wanted. No playing games, and very straight forward. Will definitely g Mr. Roger Pauletta, who has years of experiences helped me close the deal I wanted. No playing games, and very straight forward. Will definitely go back and will definitely recommend. More
by sk020579
Employees Worked With
February 10, 2025
I buy a lot of cars and I can honestly say Victor was probably one of the best I have ever dealt with! Hands down gentleman and not pushy. Was a pleasure and would recommend him 150%! Thank you Victor probably one of the best I have ever dealt with! Hands down gentleman and not pushy. Was a pleasure and would recommend him 150%! Thank you Victor More
by Rgoldsteingml
