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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,040 Reviews

1701-C Alexander Ave E

Fife, WA

98424

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3,040 Reviews of Mercedes-Benz Of Tacoma

August 04, 2023

My SLK runs great. But the check engine light was left on. You are too far away to come in to fix that. Hopefully my local repair guy can do it. Luke was very polite an More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield
Aug 05, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. We do apologize for the light being left on. Please don't hesitate to let us know if we can be of further assistance. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

August 03, 2023

After shopping around Mercedes-Benz Of Tacoma had newer cars, less miles, and better prices than the competition. AJ was extremely helpful during the process and made sure I walked away with exactly what I More

by Mike C
Recommend Dealer
Yes
Employees Worked With
Emil Zakhrabov, AJ Merell
Aug 03, 2023 -

Mercedes-Benz Of Tacoma responded

Mike, Thank you so much for taking the time to write a positive review about your Sales Associate. We appreciate you giving our dealership the opportunity to earn your business! Have a fantastic week! Kindly, Brandon Kindle General Manager Mercedes-Benz of Tacoma

August 03, 2023

Tomari provided excellent customer service! He listened to our needs and concerns since we had a bad experience earlier in the day at another Mercedes dealership. He worked with us & provided More

by Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomari Bates
Aug 03, 2023 -

Mercedes-Benz Of Tacoma responded

We're delighted to know that Tomari provided you with a great car-buying experience at Mercedes-Benz of Tacoma. Thank you for choosing us! Have a great day!

August 03, 2023

Good service and knowledgeable staff. Hard to access dealership due to traffic in the area. More

by FOSS
Recommend Dealer
Yes
Employees Worked With
Chris Lee, Emil Zakhrabov
Aug 04, 2023 -

Mercedes-Benz Of Tacoma responded

We're disappointed about the traffic issue as well, but appreciate your patronage. We look forward to seeing you for a five-star visit next time. Thank you! - Mercedes-Benz of Tacoma

August 02, 2023

Luke went above and beyond, helped me immensely with a time sensitive situation. Your waiting room is mediocre. No water, even a Honda dealership provides donuts with coffee. So what if you have an expr More

by twiister9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield
Aug 03, 2023 -

Mercedes-Benz Of Tacoma responded

We appreciate your feedback! It's great to know that Luke was able to assist you effectively. We'll take note of your comments about our waiting room and work on improving the amenities we offer at Mercedes-Benz of Tacoma. Thanks for choosing us!

August 02, 2023

I recently had the pleasure of purchasing a car from this dealership. AJ was super helpful and I must say, my experience exceeded all expectations, super friendly and knowledgeable, made me feel welcome righ More

by Linic1993
Recommend Dealer
Yes
Employees Worked With
AJ Merell
Aug 03, 2023 -

Mercedes-Benz Of Tacoma responded

Thanks for sharing about your experience with AJ and our team here at Mercedes-Benz Of Tacoma. We appreciate your business and hope to see you again soon! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

August 01, 2023

Always great service. Great communication as well. Found additional problem and had it fixed as soon as the part came in. More

by Rania S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kindle, Brittany Kuranko, Monica Saechao, Jordan Delong, Jose Alberto, Jed Blanco, Delrico Smith, Luke Stansfield, Givanni Signorino, Alex Kalliainen
Aug 02, 2023 -

Mercedes-Benz Of Tacoma responded

Rania, we're glad to know you've had consistently great service with us at Mercedes-Benz of Tacoma. We pride ourselves on our communication and efficient problem-solving skills. Thanks for the review!

August 01, 2023

AJ was well prepared and very helpful in making the process quick and easy. Found the perfect car for a great deal and got $5K more in trade in value for me compared to the Audi dealer next door. More

by KJSWEET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Alberto, AJ Merell
Aug 02, 2023 -

Mercedes-Benz Of Tacoma responded

We're delighted to know that AJ was able to assist you in finding the perfect car and getting a great trade-in value at Mercedes-Benz of Tacoma. Thanks for choosing us, we appreciate your positive feedback!

August 01, 2023

Thank you Liz for the great communication and service. Looking to working with you again when my next service is due! More

by TERMIGNONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Davis
Aug 02, 2023 -

Mercedes-Benz Of Tacoma responded

We're so glad to know that you had a great experience with Liz and our team at Mercedes-Benz of Tacoma. We look forward to seeing you again for your next service!

July 29, 2023

I’m so happy to be serving for good Tim off good workers tis company and I’m happy & my family &wife More

by SERGEYBIVOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Kuranko, Oscar Cerna, Monica Saechao, Luke Stansfield, Liz Davis, Givanni Signorino, Alex Kalliainen, Randy Allen
Jul 31, 2023 -

Mercedes-Benz Of Tacoma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

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