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Mercedes-Benz Of Tacoma
Fife, WA
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3,042 Reviews of Mercedes-Benz Of Tacoma
I was at first choosing between BMW X1 and MB 2014 CLA 250 for a car purchase. I am not overly knowledgeable about cars and not a car enthusiast by any means and so I really did not know the main differen 250 for a car purchase. I am not overly knowledgeable about cars and not a car enthusiast by any means and so I really did not know the main difference between the two cars except for the model, company, make, etc. I think the deciding factor was the fact that I was treated very well at Larson Mercedes. I met Benson there and was very enthusiastic about introducing me to their cars. I just turned 24 and most of the time, people does not take me seriously in terms of money matter because of my Asian blood, they say I look young and look like a "highschooler". I don't look like I have the capability to purchase a car, let alone a luxurious one. I honestly like the BMWx1 and was very interested in purchasing it but the sales agent was not too interested about me, in my impression. So I left and told him that I will think about it first. Before going home, we stopped at Larson Mercedes. I was intending to go to Audi as well but the new CLA 250 got my attention. It is very "chic" and stylish, mine is black on black. The way I was treated was fantastic that's why I did not leave without making the car purchase. Chris and Richard are nice as well, very responsible people. Benson follows up and give updates regarding the car purchase which is really nice! He takes his job seriously and that's the kind of employee companies should keep ;) My civic was totaled that's why I have to make a car purchase. After nursing school, I think it's time for an upgrade! ;) More
I went to the dealership thinking I would probably purchase another make of car, but after talking to Matt for a few hours, and it was more like talking to a friend, I decided to purchase another Merc purchase another make of car, but after talking to Matt for a few hours, and it was more like talking to a friend, I decided to purchase another Mercedes. It was an excellent experience. There was no pressure, and they answered all my questions. More
I would highly recommend the Larson Automotive Group to friends, family and co-workers. The team was extremely helpful and curteous. I must give special kudos; to Benson Yim from Mercedes' level of profess friends, family and co-workers. The team was extremely helpful and curteous. I must give special kudos; to Benson Yim from Mercedes' level of professionalism, it far exeeded my expecations.. I usually do all my auto purchases online; to cut down on the time spent at the dealership. I usually research the type of vehicle prior the purchase. After Benson contacted me at work; he immediately went to work, getting me the car of my dreams, All communication was done by phone. The deal was completed in a couple of days and I was soon driving my M-Class SUV. I LOVE IT!!! In the interim; the Mercedes' dealership provided me with a 2013 M 8 to drive, while I was waiting on my car to be delivered. This is my 3rd vehicle from the Larson Group, I'm sold and a customer for life. More
My eaperience was very different from few visits I had befroe. I was empressed enough to buy a new car on the spot. It seems your company has gone through changes on how to treat customers. Great job f befroe. I was empressed enough to buy a new car on the spot. It seems your company has gone through changes on how to treat customers. Great job for everyone who worked with me and most of all Benson Yim, you are great and Thank you !!! More
Great experience with purchasing a new E350. There were several dealership I could have purchase this car from, but at the end, Ronald and team won me over. Overall, this is the 5th car I have purchased f several dealership I could have purchase this car from, but at the end, Ronald and team won me over. Overall, this is the 5th car I have purchased from the Larson Automotive Group. More
I have a great experience everytime I visit this particular Mercedes Benz dealership. The entire staff is very helpful and courteous. I look forward to doing business with this dealer as long as I'm particular Mercedes Benz dealership. The entire staff is very helpful and courteous. I look forward to doing business with this dealer as long as I'm in the Washington area being that I'm in the military currently. More
I could not find the specific GL model with all of the options and specifications in Oregon that I wanted, I got a hold of Chris Lee at Larson Mercedes, and was informed of the numerous GL's available wit options and specifications in Oregon that I wanted, I got a hold of Chris Lee at Larson Mercedes, and was informed of the numerous GL's available with all different options. The entire time I was treated with respect and absolutely no pressure. I know I am a bit difficult of a person to work with when it comes to cars as I have very specific needs and I am not willing to accept anything less. Chris went above and beyond all expectations I would have for a salesman. He was kind, courteous and very very knowledgeable about the cars. Prior to this I had never purchased a car from a Larson dealership, and because of the amazing customer service given to me, I will definitely be purchasing my next car from them. I would recommend any person looking for a Mercedes Benz in the Washington/Northern Oregon area to go see Chris Lee, you will not be disappointed! Jody More
Mr. Larson has made a determination that service of two hours or less do not merit a loaner car. My experience with both my Lexus and Subaru dealers is that they will provide a loaner for short term servi hours or less do not merit a loaner car. My experience with both my Lexus and Subaru dealers is that they will provide a loaner for short term service. Mr. Larson has decided that his time is more valuable than mine, as a result, a will no longer purchase Mercedes. Any business owner that doesn't respect my most valuable commodity, my time, does not deserve my business. More
I was looking for a new ML350. I travel a lot and didn't want to spend a lot of time going in to diffrent stores to shop. I did most of my shopping online. After I found the car I liked and was given all want to spend a lot of time going in to diffrent stores to shop. I did most of my shopping online. After I found the car I liked and was given all the information, I drove out for a test drive. Since I did all my research online, I didn't have to spend much time in the store. It was a very efficient process. I'm very pleased with the service and atmosphere. I would definitely recommend Larson Mercedes. More
First, about my Sales Professional, Kalani Kalani sets First, about my Sales Professional, Kalani Kalani sets the standard of excellence to which all Sales Professionals, Client Advisors and Buyers Assi First, about my Sales Professional, Kalani Kalani sets the standard of excellence to which all Sales Professionals, Client Advisors and Buyers Assistants should aspire. With a clear passion for the Mercedes brand, Kalani commands a depth of knowledge that builds immediate confidence and assurance that you’re dealing with the right people. Kalani takes a genuine and personal interest in your needs and works tirelessly to earn your business with a level of professionalism, credibility and enthusiasm that is all too rare in the business. As someone moderately experienced in the often-arduous car-buying process, I recommend Kalani without reservation and can confidently place him amongst the finest professionals in his field. If you’re not working with Kalani on your Mercedes purchase, trust me, you’re doing yourself a disservice. About Keith, New Car Manager Usually when the New Car Manager comes walking out, it means its time for the hard sell – the gloves are coming off. In Keith’s case however – he walked out to introduce himself. It was late and relatively quiet the first night I was at the dealership and Keith sat in on some of our conversations – no pushy tactics, hard sells or double-talk. Keith was as interested in making sure the deal was competitive and fair as I was. I never felt like I was being lead down the garden path – I found Keith to be an honest straight shooter with a genuine vested interest in reaching a fair deal. About The Dealership I can honestly say that everyone I worked with at Larson Mercedes met and exceeded my expectations. I never felt pressured or bamboozled by sales double-talk. The process was clean, efficient, above board and frankly stress free. I freely admit I can be of those finicky, picky, overly draconian and generally irritating customers – but Larson took all my idiosyncrasies and somewhat autocratic approach in stride. They worked hard to find a car that worked for me and I couldn’t be more pleased with the results. I whole-heartedly recommend Larson Mercedes to anyone looking for their next (or first, as in my case) Mercedes-Benz. More