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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,040 Reviews
Call Dealership (253) 922-6820

1701-C Alexander Ave E

Fife, WA

98424

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3,040 Reviews of Mercedes-Benz Of Tacoma

October 21, 2023

Customer service as always the Best Mercedes for Life ,great place and great team Love More

by HOLODCOVEUGENIU93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Alberto, Anaahad Kaur
Report | Print
Oct 22, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

October 21, 2023

Vlad is the best, easy and no pressure. Made our purchase painless. Thank you Vlad More

by JIMMY52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vlad
Report | Print
Oct 22, 2023 -

Mercedes-Benz Of Tacoma responded

Jimmy, Thank you for taking the time to share your thoughts on working with Vlad and our team. We're glad to hear we delivered such a great experience! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

October 20, 2023

This dealership took about a month to do my service and provided very poor customer service. More

by baltej bhuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liz Davis
Report | Print
Oct 23, 2023 -

Mercedes-Benz Of Tacoma responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

October 20, 2023

Mercedes of Tacoma did a great job of getting me a loaner and repairing through the warranty. Oscar was very friendly and offered me a latte when I picked up my car. More

by malibublue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Monica Saechao
Report | Print
Oct 20, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

October 20, 2023

Tamari was personable, friendly, helpful. Never pushy, he was always very knowledgeable and professional. A pleasure to work with. More

by PMORKILL
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tomari Bates
Report | Print
Oct 21, 2023 -

Mercedes-Benz Of Tacoma responded

It's fantastic to hear that Tomari provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz Of Tacoma! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

October 19, 2023

We had a great experience with Tacoma of Mercedes, our sales person Tyler was incredibly informative and a pleasure to work with. More

by CHRIS.E.SAMPLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Emil Zakhrabov
Report | Print
Oct 20, 2023 -

Mercedes-Benz Of Tacoma responded

We're so glad to know you had a great experience with us at Mercedes-Benz of Tacoma! It's wonderful that Tyler was able to provide the informative and pleasant service we strive for. Thank you for your review!

October 18, 2023

Honestly and communication and then u would do better w customer reviews Why make appointments if u can’t fulfill promodises More

by NOEMAIL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Kindle, Randy Allen
Report | Print
Oct 22, 2023 -

Mercedes-Benz Of Tacoma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

October 17, 2023

I got great service. I appreciate Luke's service. Even though I went without appointment.I appreciate your attentiveness. More

by chorong_z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield
Report | Print
Oct 18, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

October 15, 2023

My car is always taken care of well here with friendly service advisors. The shiuttle/Uber ride to and from work is very appreciated! More

by EDIRTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe , Alex Kalliainen
Report | Print
Oct 16, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

October 14, 2023

Excellent and knowledgeable sales person, Jacob Fearn, we initially spoke with inquiring about a certain car and make appt to test drive. Jacob had another customer appt, but assured us his experienced Assis More

by DIANE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vladislav Lala, Jacob Fearn
Report | Print
Oct 16, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car, Diane! All of us at Mercedes-Benz Of Tacoma are glad to have you as a customer. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

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