Mercedes-Benz Of Tacoma

Very nice environment everyone treat you like family. Will be having my service done at Tacoma Mercedes. No better dealership in the NW. Will be having my service done at Tacoma Mercedes. No better dealership in the NW. More

If Luke is the embodiment of your organization then your dealership is the best Luke was very excellent and clear in his communication. dealership is the best Luke was very excellent and clear in his communication. More

My sunroof flew out of my car on the freeway at 70 mph. They had me wait two weeks for appt. Got there after waiting two weeks just to be told the part had to be ordered. why wouldn't they have already ord They had me wait two weeks for appt. Got there after waiting two weeks just to be told the part had to be ordered. why wouldn't they have already ordered the part over the two weeks i waited? After 3 more days i was called and l told they were gonna use someone else's and to come in. They killed my battery then told me i needed a new battery and a new fuel pump and the glass they put in my sunroof does not fit. I went back and showed them and they act like its not a big deal and blamed it on my sunroof motor. Its obvious the glass is too big and im foing all this driving from Olympia all the way down to Fife for nothing. And to be treated the way i was is unacceptable. More

Paperwork needed to be printed multiple times. Names kept being spelled incorrectly. I said no to 4k worth of packages and those were mysteriously added back during thr paperwork reprinting proce Names kept being spelled incorrectly. I said no to 4k worth of packages and those were mysteriously added back during thr paperwork reprinting process. By the time I realized the car had been bought. More

Excellent customer service. Liz was amazing. I am happy I made the decision to bring my car to Larson. Liz was amazing. I am happy I made the decision to bring my car to Larson. More

Larson mb was very thorough and went beyond what I asked and expected, Geno was especially helpful and informative, I would definitely take my car there again and expected, Geno was especially helpful and informative, I would definitely take my car there again More

Personable. Eager to assist. Customer driven. They anticipate the needs of the customer, and then provide the service. They enjoy their coworkers and work enviro Eager to assist. Customer driven. They anticipate the needs of the customer, and then provide the service. They enjoy their coworkers and work environment. More

I’ve had a claim with my insurance company for two years in regards to my backup camera. Every time I call to make an appointment they’re too busy, on the day of the appointment when I finally am able to sc in regards to my backup camera. Every time I call to make an appointment they’re too busy, on the day of the appointment when I finally am able to schedule I arrive and no one knows why I’m there and there is nothing in the system about it so I’m forced to reschedule. Unfortunately I’ve been ran around in circles all to still not have my car fixed fully and no one reaching out to me. Hoping to have the issue resolved soon but I will not hold my breath. More

Vlad was so helpful and really was knowledgeable. He really went the extra mile for us. He really went the extra mile for us. More

Jacob made everything easy. He was knowledgeable and what he didn’t know he found out quickly and accurately. He went above and beyond for us. His follow up has been great. The He was knowledgeable and what he didn’t know he found out quickly and accurately. He went above and beyond for us. His follow up has been great. The dealership and all its employees treated up royally. It was a great experience. More