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McGrath Honda of Elgin
Elgin, IL
2,101 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,101 reviews
May 21, 2025
Miguel made the process seamless. I explained what vehicle I was looking for and he followed up in a couple of weeks once a match came in. I explained what vehicle I was looking for and he followed up in a couple of weeks once a match came in. More
by bryankeas
Employees Worked With
Miguel
May 20, 2025
Very professional and friendly staff. Listens to your concerns and asks if you have additional questions. They provided a shuttle home and return to the dealership. Listens to your concerns and asks if you have additional questions. They provided a shuttle home and return to the dealership. More
by ohladeeda2
Employees Worked With
Jay
May 15, 2025
I brought my 2024 Pilot in for an intermittent issue. I wasn’t sure if it was my driving style or an issue with the vehicle. Jason the service advisor suggested that I take Nick the technician with me on I wasn’t sure if it was my driving style or an issue with the vehicle. Jason the service advisor suggested that I take Nick the technician with me on a test drive. We duplicated the issue. It could be a normal characteristic of the Pilot. Nick test drove 2 other Pilots, a 2024 and 2025. Both had the same characteristic. Thanks for taking the time to figure it out. Also had a problem with the clock resetting on its own. Nick researched and found an issue with an update. He reinstalled the update and hopefully solved the issue. I appreciate the troubleshooting Nick and Jason did to fix or explain the issues that I had. Good Job!!! More
by David Neybert
Employees Worked With
Jason Goldman, Nick (Tech)
May 14, 2025
The best service department. No complaints, very helpful. I purchased my vehicle here and will always come back. Jerry Neperman was super helpful and very courteous. No complaints, very helpful. I purchased my vehicle here and will always come back. Jerry Neperman was super helpful and very courteous. More
by rmarks
Employees Worked With
Jerry Neperman
May 08, 2025
hands down the fastest vehicle transaction ever. Smooth and they don't sell you other things and no hidden fees. Please see Miguel Martinez if you need a sales man. He will take care you from beginn Smooth and they don't sell you other things and no hidden fees. Please see Miguel Martinez if you need a sales man. He will take care you from beginning to end of the process. More
by augee24
Employees Worked With
Miguel Martinez and Pablo
May 08, 2025
Everyone was very professional and treated me like I was a special customer. I would definitely recommend them. a special customer. I would definitely recommend them. More
by ena_vandermolen
May 07, 2025
EVERYONE IS EXTREMELY PLEASANT. THIS IS MY 2ND SERVICE AT TIS FACILITY AND HAVE NO COMPLAINTS ABOUT SERVICE. SO FAR REPAIR IS GOOD. EVEN CHECKING OUT WAS A PLEASANT EXPERIENCE WI THIS IS MY 2ND SERVICE AT TIS FACILITY AND HAVE NO COMPLAINTS ABOUT SERVICE. SO FAR REPAIR IS GOOD. EVEN CHECKING OUT WAS A PLEASANT EXPERIENCE WITH STAFF VERY FRIENDLY AND HELPFUL. WE HAD A QUESTION ABOUT THE BILL SINCE IT WAS NOT ITEMIZED AND EVERYTHING WAS EXPLAINED CLEARLY. THE ONLY THING I WOULD CHANGE WAS I SCHEDULED ONLINE FOR A SUNDAY EXPLAINIING THE ERROR I WAS GETTING OF CHECK FUEL CAP. I RECEIVED MULTIPLE TEXTS AND CALLS CONFIRMING MY ISSUE. WHEN DROPPING OFF THE CAR SUNDAY I WAS NOTIFIED THERE WASN'T ANYONE THERE DOING THAT KIND OF WORK ON SUNDAY. HAD I KNOWN I WOULD HAVE RESCHEDULED FOR A DAY DURING THE WEEK WHEN SERVICE COULD LOOK AT IT THE SAME DAY. I HAD TO LEAVE IT AND PICK UP MONDAY INSTEAD. I WILL DEFINATELY KEEP MY BUSINESS HERE. More
by Cindy
Employees Worked With
SERVICE AND CHECK OUT WERE GREAT
May 07, 2025
I had a great experience at McGrath Honda of Elgin. The negotiation process was smooth and hassle free. Jada Wall was a pleasure to work with. She was very knowledgeable about every aspect of my 202 The negotiation process was smooth and hassle free. Jada Wall was a pleasure to work with. She was very knowledgeable about every aspect of my 2025 Honda Passport, and explained in detail the value adds of my purchase and the excellent level of service to expect moving forward. More
by LG
