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Master Buick GMC

Augusta, GA

4.8
1,102 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,102 Reviews of Master Buick GMC

September 30, 2018

Treated great!!! Received great service from the time I walked in the door.Everyone I encountered asked if I had been helped and greeted me.Got my vehicle finished qui More

by Augusta service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember everyone's names, David Truitt
Oct 02, 2018 -

Master Buick GMC responded

Thank you for sharing your experience with our service department and for the opportunity to earn your business. If there is anything we can do for you in the future please let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 30, 2018

Best Customer Service!! Had so many issues at other dealerships trying to buy a pre-owned 2015 GMC sierra that I almost gave up. Saw a beautiful one a Masters and I put in my More

by PRODIGY1894
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lokey
Oct 01, 2018 -

Master Buick GMC responded

This review means so much to us! Thank you for taking the time to tell us your great story! We do our best to meet our customer’s needs in terms of the vehicle they want and what they need, even if that means delivering vehicles, like you mentioned! We are thrilled you are happy with your purchase and are honored you chose to do business with us! We hope you will keep us in mind in the future! Kathy Hensley, Owner

September 30, 2018

Friendly staff. Courteous and knowledgable also. I really like the service that I receive on every visit. They provide a much appreciated shuttle serviceas well. They are all very good people. More

by WBLACKLE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams, Brooke Jennings
Oct 02, 2018 -

Master Buick GMC responded

Thank you for sharing your experience with us! I’m very pleased that you receive great service for every visit. Feel free to reach out if you ever need anything else! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 29, 2018

Great experience Sales person made the purchasing very enjoyable. She was friendly and took her time mske sure we were taken care of. Vehicle is exactly what I was loo More

by CHET.STANLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell, Andrew Lokey, Keith Stone
Oct 01, 2018 -

Master Buick GMC responded

Thank you for taking the time to give us this great review! We use tools to make sure our vehicles are priced competitively and our knowledgeable customers, like you, know the difference! We are grateful for your business and are here for anything you may need, may it be service or sales! Welcome to the Master Family! Kathy Hensley, Owner

September 29, 2018

The service department was friendly, informative, and helpfu I have unfortunately had too many unpleasant experiences with service at other dealerships, so having such a pleasant experience with Masters Buick wa More

by NANAJO1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Oct 02, 2018 -

Master Buick GMC responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 29, 2018

Never disappoints Great friendly and professional service. As always Charles took fantastic care of us. The staff always makes us feel that our vehicle it’s in the best More

by MDavis64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Oct 02, 2018 -

Master Buick GMC responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 29, 2018

Great experience Master gmc was great to deal with. Gene baxley made the process easy. Gene gave me great information about the gmc trucks and the benefits of new Dies More

by Ewb1120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Gene Baxley, Keith Stone
Oct 02, 2018 -

Master Buick GMC responded

Thank you for your feedback and congratulations on your purchase! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and I will pass your feedback along to Gene. Drive safely. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 28, 2018

Great people Amazing service! Very friendly down to earth staff that treats you like family and makes baying a car or truck easy.( I've bought several vehicles there) Would recomme More

by Dwayne37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff McKey, Wade Howard, Tony Goddard
Sep 28, 2018 -

Master Buick GMC responded

Thank you for great review! Our goal is to make the process easy and stress free and I’m glad our team was able to provide that excellent experience we strive for! Thank you for your business! We look forward to serving you in the future! Kathy Hensley, Owner

September 28, 2018

Fantastic Service Department Charles Williams & the entire service team were great to work with. They kept me informed the entire time they had my car & did a great job fixing it. More

by some guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams, Alyson Johns
Oct 02, 2018 -

Master Buick GMC responded

Thank you for sharing your feedback with us. Charles and our service team will be thrilled to know you were fully satisfied with your service experience. We appreciate your business and we look forward to assisting you with any future automotive needs. Thank you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 28, 2018

Philip Towns is amazing . Philip is the best service manager ever ! Simply the best ,best ,best . I can’t can’t get over the amazing service of the Philster! He always is on hi More

by Flower boy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Towns
Oct 02, 2018 -

Master Buick GMC responded

Thanks for your kind words! Philip is a valuable member of our team and he will be grateful to read the nice comments you left him. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

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