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Master Buick GMC
Augusta, GA
1,102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,102 Reviews of Master Buick GMC
October 05, 2018
Truck Service Right now only rating a 3star, having to bring truck back. If it’s fixed when I bring it back then rating will be higher. Brought truck back and they Right now only rating a 3star, having to bring truck back. If it’s fixed when I bring it back then rating will be higher. Brought truck back and they repaired it. Running Awesome now!!! 5 star service and repair. More
by BigDawg
Verified CustomerEmployees Worked With
Brad Gillespie
October 04, 2018
Awesome I had a great service experience. Everyone was very professional! Waiting area was clean and offered nice amenities. Service was quick and efficien I had a great service experience. Everyone was very professional! Waiting area was clean and offered nice amenities. Service was quick and efficient. Appreciate the effort! More
by CLD
Employees Worked With
Andrew Lokey, Steve MacDonald, Porsha Cox
October 03, 2018
Great folks to work with. You have some really friendly and helpful folks working there. There was more people I met and spoke with and I truly cannot remember names and I am s You have some really friendly and helpful folks working there. There was more people I met and spoke with and I truly cannot remember names and I am so sorry but brain doesn't work well. I mean them no disrespect. Rusty More
by Rustybadnail1
Employees Worked With
Wade Howard, Bill Whitten
October 03, 2018
Service survey Great service by service guys. Brad was excellent in every way. Did what he said he would do. Waited on vehicle and customer service area was extremel Great service by service guys. Brad was excellent in every way. Did what he said he would do. Waited on vehicle and customer service area was extremely clean and well attended. More
by EMDUKE
Employees Worked With
Ronald Great guy. 10-10-10, Brad Gillespie, William Fanning, Phillip Towns
October 02, 2018
service My experience was first visit to the dealership and it was super. They did an excellent job, were friendly, quick and attentive. Would use them again My experience was first visit to the dealership and it was super. They did an excellent job, were friendly, quick and attentive. Would use them again More
by KSMITH29
Employees Worked With
David Truitt
October 02, 2018
Great Service! Ms. Kathy and Mr. Charles Williams are great professionals and customer oriented service providers. Kathy's smiling and friendly personality can calm Ms. Kathy and Mr. Charles Williams are great professionals and customer oriented service providers. Kathy's smiling and friendly personality can calm down the most impatience, disagreeable and intolerant person anyone could ever dream of encountering - especially, on a very busy day of providing customer service. Both of them make a great team to serve others! Thanks, for the honor of experiencing such a great team at work - Master Buick! The Shuttle service is a blessing, as well! More
by UFAMTOBIE
Employees Worked With
Kathy Hensley, Charles Williams, Mark Halupa
October 02, 2018
Quick & Professional The pre-service walk around of my truck was new but appreciated. With an appointment I was in and out in about 75 minutes. No issues or concerns. The pre-service walk around of my truck was new but appreciated. With an appointment I was in and out in about 75 minutes. No issues or concerns. More
by WILLIAM.CLARK21
Employees Worked With
David Truitt
October 02, 2018
Good service They work to get it to as close as they could to the price that I could pay a month. The salesman who sold us the car was very helpful in the process They work to get it to as close as they could to the price that I could pay a month. The salesman who sold us the car was very helpful in the process More
by Kay
Employees Worked With
Gage, Wade Hooker
October 02, 2018
Fastest and best service I was in an out on less than 30 minutes with the car that I wanted ...perfect vehicle...Tony assured me before taking my 2 hr trip that it was a great I was in an out on less than 30 minutes with the car that I wanted ...perfect vehicle...Tony assured me before taking my 2 hr trip that it was a great running vehicle and he was true to his word. More
by VYIBEZ
Employees Worked With
Tony Goddard
October 01, 2018
Issues with A/C service I have used this dealer exclusively for service since this vehicle was new in 2005 and have had good experiences. The cost was a little more than sma I have used this dealer exclusively for service since this vehicle was new in 2005 and have had good experiences. The cost was a little more than small shops but I always got good quality service. This time I had an A/C issue and had to take it back three times for the same issue with a significant bill each time. Even when I reminded the employees that this was the 3rd visit for the same problem, I had a hard time getting in touch with anyone to find out the status of the repair and there did not seem to be much concern that the first $1500 of work did not fix the problem. More
by 2005GMCSierra
Employees Worked With
Charles Williams
