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Master Buick GMC

Augusta, GA

4.8
1,102 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,102 Reviews of Master Buick GMC

September 25, 2024

Neat, clean and afforded an enjoyable experience. The salesman, Brian Epstein, and everyone else we encountered were extremely pleasant and very easy to deal with, as well as being quite knowledge More

by mikeday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Epstein , Keith Stone, Greg Smith
Sep 26, 2024 -

Master Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that you had a neat and enjoyable experience at Master Buick GMC Augusta. It’s great to know that Brian and the team were able to provide you with knowledgeable and pleasant service regarding your vehicle choice. We look forward to seeing you again on your next visit! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 13, 2024

I have bought cars from other dealerships but Master Buick GMC is by far the best that I have dealt with. Nicole was very helpful and she didn't pressure us at all. All the people there were very frie More

by c.wardjr34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell, Keith Stone
Sep 16, 2024 -

Master Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience with Master Buick GMC Augusta was the best you’ve had among other dealerships. It’s great to know that Nicole and our team were able to provide you with helpful and friendly service without any pressure. We appreciate your kind words and hope to see you again soon! Enjoy your new vehicle! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

September 12, 2024

9/7/2024 5 STARS to Brian, sales to Eddie, sales manager and to Keith, finance director. No stress on us at all, very relaxed, we appreciate that so much! So glad we went to Ma More

by lkp4correo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Epstein, Eddie Overby, Keith Stone
Sep 13, 2024 -

Master Buick GMC responded

Thank you, Isabella! We truly appreciate your kind words and the 5-star review. It’s wonderful to hear that Brian, Eddie, and Keith provided you with a relaxed and stress-free experience at Master Buick GMC Augusta. We're thrilled you found the perfect vehicle with us, and we look forward to welcoming you back for your next purchase. Thanks again for recommending us! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 09, 2024

Stopped by just to check out my options, was thinking of trading my car. I didn't even know what I was looking for. There was no pressure from anyone. More

by drepgoofy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, Keith Stone
Aug 12, 2024 -

Master Buick GMC responded

Thank you for sharing your experience with us! We're glad to hear that you felt no pressure while exploring your options at Master Buick GMC Augusta. It's important to us that our customers feel comfortable during their visit. Whenever you're ready to trade in your car, we’ll be here to assist you. We look forward to seeing you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 24, 2024

Awesome experience. Nicole was great to deal with. Pleasant experience start to finish. Would definitely give them my business in the future. More

by hunter_76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole McGraw
Jul 24, 2024 -

Master Buick GMC responded

Thank you for choosing Master Buick GMC Augusta and for sharing your awesome experience, Hunter! We're thrilled to hear that Nicole provided great service. We look forward to assisting you again in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 13, 2024

Great experience. Nicole was very responsive and informative. This is my second vehicle from Master Buick GMC. They'll always be my go to. Highly recommend. More

by Dane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell
Jun 15, 2024 -

Master Buick GMC responded

Thank you, Dane, for sharing your positive experience with us at Master Buick GMC Augusta. I appreciate your loyalty and kind words. Nicole will be thrilled to hear your feedback. I look forward to assisting you with your future vehicle needs. See you next time! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 26, 2024

The best purchase experience I have had buying a vehicle anywhere. I am glad I made the trip from Columbia. More

by Corky
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Ward, Nicole Rowell
February 04, 2024

Absolutely amazing experience from start to finish. Kevin was very chill and laidback which was nice wasn’t being pushy at all gave me his opinions on different trucks there to help me make the best de More

by Jeremy Neal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Reese, Eddie Overby
Feb 06, 2024 -

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Jeremy! We work hard to make sure our guests have the absolute amazing experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 27, 2024

Bought a pre-owned Denali from Master GMC . Nicole was my sales person. She took the time to answer my questions and let me look at the truck. She was polite, respectful and took care of everyt More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell
Jan 30, 2024 -

Master Buick GMC responded

Jeff, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 08, 2024

The sales manager Eddie Overby, was rude and disrespectful to me Wednesday when I drove two and a half hours to buy a new 2500 Denali pickup. #1. I wanted to pay cash, he refused to give me the More

by willie
Recommend Dealer
No
Employees Worked With
Eddie Overby
Jan 08, 2024 -

Master Buick GMC responded

We do not give out our routing numbers and account numbers to the public, no matter the person's skin color. We have to be especially careful to process payment properly, especially on an out of town delivery.

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