Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Master Buick GMC
Augusta, GA
1,104 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,104 Reviews of Master Buick GMC
July 03, 2018
Great place to buy a new vehicle This was our second new vehicle purchase from Bill Whitten at Master Buick GMC. Overall very friendly feeling while in dealership and Bill is a very This was our second new vehicle purchase from Bill Whitten at Master Buick GMC. Overall very friendly feeling while in dealership and Bill is a very down to earth and no-pressure salesperson who really does what it takes for his customers before, during, and after the sale. Very positive experience again! More
by CHRISTY747
Verified CustomerEmployees Worked With
Bill Whitten
January 17, 2016
Waste Of Time Will NEVER waste time again on this company! Found a vehicle on their website that we were highly interested in purchasing (red 2008 GMC Z71 truck). C Will NEVER waste time again on this company! Found a vehicle on their website that we were highly interested in purchasing (red 2008 GMC Z71 truck). Called prior to visit to make sure the vehicle was still available. The lady that we spoke to was unsure....put us on hold to verify with the manager. She returned and stated it was still there and to ask for the manager (Jason) when we get there. We drove 1 1/2 hours to dealership from SC. When we arrived, we asked to speak to Jason. Jason was apparently with other customers so another salesman assisted us. He said the vehicle was in the far side of parking lot. We followed him out and did not see the vehicle. The guy made a phone call and after hanging up informed us that the vehicle was in the shop being worked on because the transmission went out in it!! There is no way this could have just happened in the 2 hours we had called about the vehicle prior to arriving. So we wasted our day away when it could have been spent with a more reliable company, but it will NEVER happen again. BEWARE! More
by Crystal G.
Employees Worked With
Jason Krecskay and Mark Halupa
August 06, 2015
Great Service department I took my 2012 Sierra in for a leveling kit to be installed, dropped it off at 8 am and Nick Faulkner promised that it would be ready by the end of th I took my 2012 Sierra in for a leveling kit to be installed, dropped it off at 8 am and Nick Faulkner promised that it would be ready by the end of the day. I received a call from Nick at 12:30 he said it was ready, I went to pick it up, they had washed my truck, cleaned and shined my wheels and tires. The 2" leveling kit looks and rides awesome!!!!I have oftened wondered why so many people recommended Master Buick GMC and now I see why, great service and great trucks and cars!!! Thanks again Nick:) More
by Dale
Employees Worked With
Nick Faulkner
January 20, 2013
Bad experience from a dealership that bragged on honesty as I prepared to buy a car. I was told I had a car purchased, gave my credit info which was fine, asked my salesman is there anything else I need to as I prepared to buy a car. I was told I had a car purchased, gave my credit info which was fine, asked my salesman is there anything else I need to do to hold this car-- the response was 'no'. I was later told my car had been sold to someone else. I know mistakes can happen, the part that made things worse is my salesman was scared to call me back after numerous call attempts trying to figure out when I can pick it up. More
by edwrdjones
Employees Worked With
Tony
