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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

October 11, 2018

Great service Special thanks to Gene and Brooke for arranging for a loaner car for my wife. She had some errands to run while the car was being serviced. Great se More

by TDURAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Baxley, David Truitt, Brooke Jennings
Oct 11, 2018 -

Master Buick GMC responded

Thank you for taking the time to give us this great review! We are so glad we were able to make your visit more convenient and we appreciate your business! Please call us if you need anything in the future! Kathy Hensley, Owner

October 09, 2018

Always available Good people listen to you and great service. Fast and timely. Very knowledgeable. Willing to go the extra mile for you. Work around your schedule. More

by Popatop67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Oct 10, 2018 -

Master Buick GMC responded

At Master Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! All the best, The Master Buick GMC Team

October 09, 2018

Great experience Roscoe was attentive and helpful throughout the truck buying process. I will definitely do business with him and the team for our future vehicle purc More

by CORBIN427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace
Oct 10, 2018 -

Master Buick GMC responded

We appreciate you taking the time to leave us a great review! We are pleased to hear Roscoe did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! All the best, The Master Buick GMC Team

October 09, 2018

Roscoe was the best!! He was so polite & respectful. Very informative on the vehicle. Not a typical car salesman!! Not pushy at all. Would refer anyone to ask for him. More

by PATSYHALL1216
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace
Oct 10, 2018 -

Master Buick GMC responded

Thanks so much for taking the time to share your feedback with us! Roscoe is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! All the best, The Master Buick GMC Team

October 08, 2018

Vehicle trembling after oil change and tire rotation Before David, I had a few bad experience ...this is my 3rd time having David and has been very pleased with the service he gives. More

by Thomas924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Oct 09, 2018 -

Master Buick GMC responded

Thank you for taking the time to let us know about your experiences and giving us another chance to have David handle your vehicle concerns! We appreciate your business and will pass your kind words along to David! Kathy Hensley, Owner

October 07, 2018

Master Buick GMC Service Department The short story is that this was the best experience I have ever had at a dealership service department! Everyone from the lady who scheduled the app More

by FRABBIT9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie
Oct 07, 2018 -

Master Buick GMC responded

Thank you for such a great review! Thank you for your business! We look forward to seeing you again! Kathy Hensley, Owner

October 06, 2018

Excellent Master Buick. Has been my service and car buying center for 3 Lacrosse and now anEnvision They treat me like family. A great service center! More

by LOWELLG13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Schafer, Frank Ward, Sue Oertle, Charles Williams, William Fanning
Oct 07, 2018 -

Master Buick GMC responded

Thank you for taking the time to write about our dealership! We are so thankful for our loyal Master Family and it is always our honor to serve you! We look forward to seeing you again soon! Kathy Hensley, Owner

October 06, 2018

Great People, Great Service As always, very professional Service . Great facility and staff. Would recommend Sales associates, and Service personnel for a total satisfying experi More

by cgoodman430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Oct 07, 2018 -

Master Buick GMC responded

Thank you! We appreciate your business and look forward to seeing you again! Kathy Hensley, Owners

October 05, 2018

Car Buying Made Easy! I owe Sue and Eddie a huge debt of gratitude with their assistance in helping me with my new car purchase! I cannot recommend them enough! More

by Karen P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Sue Oertle
Oct 05, 2018 -

Master Buick GMC responded

We owe you for the giving us the opportunity to serve you and ultimately choosing us at Master! Thank you for your kind words and for praising Eddie and Sue’s efforts! It was an honor and a pleasure and we look forward to serving you in the future! Kathy Hensley, Owner

October 05, 2018

Great service great people The people are always friendly and the service is great this is exactly why I bought my vehicle from them and why I bring it back for service More

by jdball4276
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, Brad Gillespie
Oct 07, 2018 -

Master Buick GMC responded

Thank you for taking the time to give us this great review! We will always consider at honor to serve you and look forward to seeing you again! Kathy Hensley, Owner

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