Master Buick GMC
Augusta, GA
Filter Reviews by Keyword
By Type
1,103 Reviews of Master Buick GMC
Major Purchase The people were thoughtful and not pushing the sale Bill understood this was a big decision with a huge amount of money for us. Mark Williams The people were thoughtful and not pushing the sale Bill understood this was a big decision with a huge amount of money for us. Mark Williams More
Very satisfied, quick and painless I would recommend Buick Master to anyone looking for a new or pre owned vehicle. This was my second truck purchased from them. I will probably be gett I would recommend Buick Master to anyone looking for a new or pre owned vehicle. This was my second truck purchased from them. I will probably be getting my next one there.. More
Very good But labor cost high Fixed what we hope are all problems However I think Labor cost is too high and parts seem to keep rising and it is now more cost too keep a car on Fixed what we hope are all problems However I think Labor cost is too high and parts seem to keep rising and it is now more cost too keep a car on the road More
Couldn't ask for a better experience You just need to experience the product and customer service for yourself. I can not do it justice. Everyone was polite, respectful. Knowledgeable, You just need to experience the product and customer service for yourself. I can not do it justice. Everyone was polite, respectful. Knowledgeable, without being pushy. More
Excellent Customer Service and Friendly I was dropping of my truck and they provided me with a shuttle to and from my home. The driver was friendly and pleasant to be around. I will come b I was dropping of my truck and they provided me with a shuttle to and from my home. The driver was friendly and pleasant to be around. I will come back for all my auto needs. More
Took too long Need better communication from parts and service depts. They were on two different schedules due to weather and it took too long for an oil change and Need better communication from parts and service depts. They were on two different schedules due to weather and it took too long for an oil change and tire rotation. Love Mr. Charles customer service though! More
Awful I just bought a GMC Yukon &this is my first time taking it to the dealer for an oil change and service. 1st I placed an appt online, when I arrived, I just bought a GMC Yukon &this is my first time taking it to the dealer for an oil change and service. 1st I placed an appt online, when I arrived, they had no records of my appt. 2nd there was a representative complaining about having too many clients, in front of all clients.... how unprofessional. Also, I asked was there anything wrong with it. They didn't put anything on the report but verbally told me some concerns. I noticed after picking it up, it is sounding like it is going to cut off while I'm stopped with my foot on the brake. I hope they didn't mess it up because it didn't do that before I dropped it off. More
David Truitt David is GREAT!!! Really took the time out to explain everything that was going on with my servicing and future servicing!! OUTSTANDING SERVICE! I David is GREAT!!! Really took the time out to explain everything that was going on with my servicing and future servicing!! OUTSTANDING SERVICE! I would recommend David Truitt to anyone needing their vehicles serviced. More
Fast and friendly service Regular service appointment. Was timely updated on status of work. Good lounge for waiting for service work to be completed. Fast checkout service. C Regular service appointment. Was timely updated on status of work. Good lounge for waiting for service work to be completed. Fast checkout service. Convenient location. More
taken the service center and personnel were good. I would not waste my money on a service contract, it is not what it seems to be. the service center and personnel were good. I would not waste my money on a service contract, it is not what it seems to be. More