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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

October 22, 2018

Amazing Customer Service Highly recommend this dealership if anyone ever needs a vehicle. If you are new to car buying they will make this process the easiest process you have More

by katieeee_swear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Starke
Oct 23, 2018 -

Master Buick GMC responded

At Master Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Master Buick GMC Team

October 22, 2018

Awesome David keeps me up to date . He’s very reliable and fast. He makes sure that I am satisfied . I have nothing bad to say. More

by DASHIA11
Recommend Dealer
Yes
Employees Worked With
David Truitt
Oct 22, 2018 -

Master Buick GMC responded

We are thrilled with your experiences with David! Thank you for your loyalty and for taking the time to share your great story with us! See you soon! Kathy Hensley Master Buick GMC

October 22, 2018

Service was great, but I bought my truck from another dealership because no one would talk to me about a new truck. Therefore I went out of town to make my pu More

by Brad44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Goddard, Porsha Cox
Oct 23, 2018 -

Master Buick GMC responded

We appreciate you taking the time to reach out to us. It’s unfortunate to hear about the frustrations you are experiencing. We would like to personally speak with you regarding this issue, please reach out to us directly. Best, The Master Buick GMC Team

October 21, 2018

Great overall experience! Tony helped me purchased my new 2015 GMC Denali and was great through the entire process! I highly recommend this dealership to anyone looking to purc More

by BDANIEL1025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, Nicole Rowell, Tony Goddard, Bo Starke
Oct 22, 2018 -

Master Buick GMC responded

Thanks for your outstanding review and congratulations on your new 2015 GMC Denali! We’re very happy to hear that Tony was of such help to you. We strive to provide excellent customer service, and we’re glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, The Master Buick GMC Team

October 21, 2018

Warranty repairs Everything went well and we are carrying our car back to have a special order part installed to correct the warranty issue that brought us in to start More

by John Teasley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Oct 22, 2018 -

Master Buick GMC responded

Thank you for leaving us this great review, John. We’re happy to hear that everything went well for you. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, The Master Buick GMC Team

October 20, 2018

Thanks for the Great Care of my Favorite Car We greatly appreciate the thorough job you always do to keep our car in great shape! Whether it’s keeping an eye on the amount of oil it uses or expla More

by Meg in Georgia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Oct 20, 2018 -

Master Buick GMC responded

Meg, Thank you for taking the time to tell us your story! We are thrilled our service department was able to explain what was going on with your vehicle! We appreciate your business and look forward to serving you again in the future! Kathy Hensley Master Buick GMC

October 20, 2018

Franklin Weed Was very impressed with the sale rep. He was very knowledgeable and helpful in us making our decision to by. The salesman name was Gene Baxley. We hig More

by fjweed@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Baxley
Oct 20, 2018 -

Master Buick GMC responded

Thank you for taking the time to tell us about your experience with Gene! We appreciate your business and look forward to seeing you again soon! Kathy Hensley Master Buick GMC

October 20, 2018

Friendly, helpful,Pleasant experience My first time doing business here, but will definitely return! Tony Goddard was so obliging ,and helpful throughout the process. The whole experience More

by Tahoelover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Tony Goddard
Oct 20, 2018 -

Master Buick GMC responded

We are so grateful you chose us to help you find your next vehicle! As a first time owner with us, welcome to the Master Family and we will hopefully see you again soon! We look forward to serving you in any way we can! Kathy Hensley Master Buick GMC

October 19, 2018

Awesome Service! David Truitt was very professional, courteous, helpful and quick. I was very impressed and will gladly continue having my vehicle serviced at Master More

by crybit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace, David Truitt
Oct 19, 2018 -

Master Buick GMC responded

Thank you for your great review of our sales and service teams! Roscoe and David are among our finest and we are grateful you experienced their dedicated customer experience! If we can do anything for you in the future, please let us know! Thank you for your business! Kathy Hensley Master Buick GMC

October 17, 2018

Incredible service! I never felt like they were trying sell me into a car, they were simply letting me look and listening to my needs. Once I decided on the perfect car t More

by MSDIXIE10205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Bill Whitten, Keith Stone
Oct 18, 2018 -

Master Buick GMC responded

Thank you for taking the time to write this great review! We do try, with each interaction, to bring transparency and integrity and we are happy you felt that when buying from us! Thank you for your business and we hope to see you again soon! Kathy Hensley Master Buick GMC

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