Master Buick GMC

Kathy and Bernard were Awesome! I ordered a AT4 Sierra from Bernard Hughes, the instant it came in, he contacted me, but actually before that Kathy Schafer Hensley contacted me as we I ordered a AT4 Sierra from Bernard Hughes, the instant it came in, he contacted me, but actually before that Kathy Schafer Hensley contacted me as well when Bernard was on vacation, and after I made the purchase, and bear in mind folks, these calls from Kathy were in the evening hours. I have never had this kind of experience anywhere accept at the GMC Dealership, then today Will Schafer emails me with a follow up. As a business owner myself, it says it about your company when these types of folks follow up. I would and have recommended them over and over and will continue to do so. Bernard also spent extra time with me today to show me the new accessories on the AT4 Sierra. Incredible service!! More

Great buying experience. Andrew was a great salesperson to work with and he worked hard to get the deal we were looking for. I would recommend Andrew to anybody look king for Andrew was a great salesperson to work with and he worked hard to get the deal we were looking for. I would recommend Andrew to anybody look king for a used vehicle. More

Great service Porsche was very professional and friendly. Most helpful Charles kept us informed of part situation and was also professional and friendly. Luckily Porsche was very professional and friendly. Most helpful Charles kept us informed of part situation and was also professional and friendly. Luckily our service was covered under warranty. More

Excellent Service From my first interaction to my final transaction my experience was superb. Nicole made the buying process easy and friendly. I felt comfortable dur From my first interaction to my final transaction my experience was superb. Nicole made the buying process easy and friendly. I felt comfortable during the phone conversations and especially when I went into the dealership. Nicole ensures the entire process went smoothly. You have definitely earned my future business. Thank you for a superior experience. More

Saturday morning check in was a disaster I have had good experience when booking an appointment and check in with Charles Williams only took minutes. But last Saturday ( October 18) I brought I have had good experience when booking an appointment and check in with Charles Williams only took minutes. But last Saturday ( October 18) I brought my car in to have a tire checked because of a problem created by master Cadillac in aiken. I stood one hour in line to have my car checked in. I was there at 8:10 and it was 9:15 before I got to the counter to check in. One person was repairing a credit card machine, helping. To create an invoice, check in customers and answer the phone. There were 6 customers in front of me and 6 behind me. After checking in I waited in lounge for 1 hour and 45 minutes and no one had yet looked at my car. At 11 I picked my car up and left. I went to jiffy lube and had the tire fixed in less than 10 minutes. More

Andrew provided excellent customer service! Andrew was very helpful and went the extra mile to meet our needs with the truck purchase. He was also very knowledgeable about the SUV's and trucks Andrew was very helpful and went the extra mile to meet our needs with the truck purchase. He was also very knowledgeable about the SUV's and trucks we were interested in buying. This dealership is blessed to have Andrew Lokey on their team!! More

Good Sales EXCELLENT SALES MANAGERS AND SALESMAN. It was my first time buying a vehicle and everybody at the dealership was excellent and had a excellent attitud EXCELLENT SALES MANAGERS AND SALESMAN. It was my first time buying a vehicle and everybody at the dealership was excellent and had a excellent attitude. More

Reliable & helpful Always helpful & trustworthy Explantion of work done much appreciated Concerned that there is such a turnover in the service department. Have alway Always helpful & trustworthy Explantion of work done much appreciated Concerned that there is such a turnover in the service department. Have always been treated with respect & kindness. More

Pleased customer This morning I woke up to car not starting ( bad battery) I called masters Buick and spoke with David Truitt . Once I got there David got me in and ou This morning I woke up to car not starting ( bad battery) I called masters Buick and spoke with David Truitt . Once I got there David got me in and out with no appointment , new battery and great service . Thanks Mr Truitt. Just want to mention Porsha Cox , always a pleasure running in to her , very pleasant and professional . More

oil change master buick GMC is by far the most loyal and honest people of all other dealerships I recommend them I give it a two thumbs up and I always leave kno master buick GMC is by far the most loyal and honest people of all other dealerships I recommend them I give it a two thumbs up and I always leave knowing I'll be safe on the road More