Master Buick GMC

It’s always a great experience I would like to praise Charles Williams, he always goes out of his way to please customers and is always courteous and kind. It’s a great pleasure wor I would like to praise Charles Williams, he always goes out of his way to please customers and is always courteous and kind. It’s a great pleasure working with him when ever my vehicle needs help. Master Buick GM is very lucky to have a great employee like Charles. More

Great experience Charles took great care of me. I Was having the work done on my lunch hour And he had me in and out very fast Charles took great care of me. I Was having the work done on my lunch hour And he had me in and out very fast More

Quick initial service My visit was for an initial service on my 2018 Sierra truck. Staff was courteous and knowledgeable. Arrived on time for my appointment and work was My visit was for an initial service on my 2018 Sierra truck. Staff was courteous and knowledgeable. Arrived on time for my appointment and work was completed within about an hour. More

Honest, trustworthy, fair, and thorough If I keep my vehicle they have earned my business. I brought my vehicle in to have a diagnostic completed after purchasing a GMC Acadia from another m If I keep my vehicle they have earned my business. I brought my vehicle in to have a diagnostic completed after purchasing a GMC Acadia from another major dealership. Although the other dealership was a major dealership I still wanted to have a full workup this being a used vehicle since I haven't made my first payment and I am noticing issues and Charles and other staff my experience well worth the money. Unfortunately there are issues with my new car but Charles was fair and honest with me and I don't feel as if I'm being taken and provided me advice on how to handle my situation. So if I'm forced to keep this car I will be taking this car to Charles from here on out. More

Satisfied Service Charles is alway customer friendly and professional in his dealing with my needs and listens to my issues to ensure he has them accurate -- keeping me Charles is alway customer friendly and professional in his dealing with my needs and listens to my issues to ensure he has them accurate -- keeping me updated on progress is important to me and he is very good at this. More

Service department was extremely professional and courteous. The department handled all my needs in a timely manner as well and a follow up with the service. department was extremely professional and courteous. The department handled all my needs in a timely manner as well and a follow up with the service. More

Oil change I scheduled an appointment a week and a half out and still had to wait over two hours to get my oil changed jdjdm jdjd I scheduled an appointment a week and a half out and still had to wait over two hours to get my oil changed jdjdm jdjd More

Car trouble. Excellent service and very nice people. Helpful informatative. I was very happy to have the excellent staff to give me expert advice to get my vehicle Excellent service and very nice people. Helpful informatative. I was very happy to have the excellent staff to give me expert advice to get my vehicle back on the road. More

Great Customer service. This was my first time using the Service Dept., I was very impressed and will be back again. My service Rep David Truitt was very helpful and friendl This was my first time using the Service Dept., I was very impressed and will be back again. My service Rep David Truitt was very helpful and friendly. More

Pleased Glad they were able to work me in on the same day I called for the appointment . Very pleased with the service I received. Thanks Glad they were able to work me in on the same day I called for the appointment . Very pleased with the service I received. Thanks More