Back

Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

Directions

By Type

1,103 Reviews of Master Buick GMC

October 31, 2018

Great experience! We had a great experience from start to finish! We are enjoying our new GMC Acadia! I never felt I was being pressured. The staff was very helpful. More

by Mlorio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Bill Whitten
Oct 31, 2018 -

Master Buick GMC responded

Thank you so much for taking the time to give us this great review! We are thrilled that your experience was great! We appreciate your business and look forward to serving you again! Kathy Hensley Master Buick GMC

October 31, 2018

Ordered part 4 weeks ago they were to order a module for warranty work. No one has called to let me know what's going on. I called after 1 week told it was on ba More

by bcatsfriend
Recommend Dealer
No
Employees Worked With
David Truitt
Oct 31, 2018 -

Master Buick GMC responded

I am very sorry we have not contacted you with an update. Please call me at your convenience and I will be happy to follow up on your part. Kathy Hensley (706)922-5213 Master Buick GMC

October 31, 2018

I like the services master Buick GMC Because thy give good service and Charlie William was very good and service me helpful answer questions that I ask him he was just a good person to wo More

by Floyd62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Nov 02, 2018 -

Master Buick GMC responded

Thank you for leaving this excellent review, Floyd! We're pleased that you enjoyed working with Chris during your visit to Master Buick GMC! Sincerely, The Master Buick GMC Team

October 31, 2018

Complete Professional Experience From the warm welcome to the handing me the keys the sales team and staff were remarkable! Frank Ward and Wade Howard made buying process easy and More

by MPOWELL55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ward, Wade Howard, Keith Stone
Nov 02, 2018 -

Master Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Frank and Wade were able to meet your needs. At Master Buick GMC, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Master Buick GMC Team

October 30, 2018

Very courteous and very friendly. The folks are very helpful and know their stuff. They make sure all of your concerns are addressed. They keep you updated on pro More

by Gln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Howard, Brad Gillespie
Oct 30, 2018 -

Master Buick GMC responded

Thank you for this excellent review! We appreciate your business and are ready whenever you need us to serve you! Kathy Hensley Master Buick GMC

October 30, 2018

Complete customer satisfaction! My entire experience with Master Buick was superb from the initial phone call to pick up. The courteous reception exhibited professionalism and gave More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist (name unknown), David Truitt
Oct 30, 2018 -

Master Buick GMC responded

Thank you for this great review! We also believe our reputation and word of mouth is extremely important and appreciate you being an advocate for us! We work hard to make each interaction with friends and customers ones that instill trust and integrity! Thank you for your business! We look forward to serving you again! Kathy Hensley Master Buick GMC

October 30, 2018

Great service! Very nice I all respects. Listen to your questions and problems. If problem not solved will work with you in future to resolve the matter. More

by Buick Enclave 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Hensley, Bill Whitten, Charles Williams, Phillip Towns
Oct 30, 2018 -

Master Buick GMC responded

Thank you for your kind words and great review! We are so happy we are your trusted service and sales dealership and will not take that for granted! If you need anything, don’t hesitate to call us! Kathy Hensley Master Buick GMC

October 30, 2018

Master is THE BEST From purchase to regular service I have purchased 3 different cars from thi team and will again when the time comes the stuff is very friendly and h More

by RCPIPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Morgan , David Truitt, Porsha Cox
Nov 02, 2018 -

Master Buick GMC responded

Your patronage is very important to us and we are honored to have you as a loyal customer. We look forward to seeing you again at your next purchase. Take care! Sincerely, The Master Buick GMC Team

October 29, 2018

Quick and Professional Service I brought my vehicle in for my appointment first thing in the morning. The staff was eager to accommodate me in getting my vehicle on the road as I h More

by jeff.blue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Oct 30, 2018 -

Master Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

October 29, 2018

Satisfied. Your employees where knowledgeable, friendly and concern. They kept me informed about the situation and status of the repairs that was being done. I More

by wrunnels1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Oct 30, 2018 -

Master Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

...
88
...