Master Buick GMC

Over charge on parts and labor While the service was done promptly this service department charges way more than the manufactured suggested retail price on parts. My warranty will o While the service was done promptly this service department charges way more than the manufactured suggested retail price on parts. My warranty will only pay the MSRP. Therefore I became responsible for the additional fee on every part used to fix my vehicle. What was supposed to be a $100 deductible turned into a $207 cost. I’d recommend going to a service department that doesn’t overcharge their patrons. More

Great customer service prices are way too high. I have dealt with other gmc dealerships and the price this place charges is outrageous. I will be returning to the prior dealership I used. Customer s I have dealt with other gmc dealerships and the price this place charges is outrageous. I will be returning to the prior dealership I used. Customer service was great but the prices were way too high. More

Trading vehicles Nicole was as nice and helpful to us as she would have been her own parents. The truck we bought has lots of bells and whistles and she is very Nicole was as nice and helpful to us as she would have been her own parents. The truck we bought has lots of bells and whistles and she is very knowledgeable of her product. She is more than willing to answer all our questions and even tells us to come back for more directions. If we were buying another vehicle we would ask for her. The truck we bought or rather traded for is a GMC Sierra with the Denali package. We call it our country Cadillac. When I told Nicole what I was looking for she got right on it and called me when she found it. We didn't actually work with Will but he came out to see us and we had a long conversation. He sets a great example for his employees. More

Excellent We love master Buick gmc. Friendly staff and wonderful customer service. We only buy from them. Very easy to work with. We will buy again from the We love master Buick gmc. Friendly staff and wonderful customer service. We only buy from them. Very easy to work with. We will buy again from them. More

Very professional and kind My experience from purchase to my first service was great I would and recommend any of my friends looking to purchase a car to seek your services My experience from purchase to my first service was great I would and recommend any of my friends looking to purchase a car to seek your services More

Tepairs Great speedy service. Team very courteous and professional. Course they always are from sales to service. Job well done. Would highly recommend this t Great speedy service. Team very courteous and professional. Course they always are from sales to service. Job well done. Would highly recommend this team to others More

Very Helpful Roscoe Peace and Eddie Overby were remarkably helpful. Very knowledgable and made car buying an easy process. My boyfriend and I were very pleased and Roscoe Peace and Eddie Overby were remarkably helpful. Very knowledgable and made car buying an easy process. My boyfriend and I were very pleased and happy with the outcome. Definitely would recommend and come back to purchase again! More

Return for factory recall Customer service,came out as soon as I pulled in, They took my truck in immediately, only there 1 hour, they did a good job Customer service,came out as soon as I pulled in, They took my truck in immediately, only there 1 hour, they did a good job More

Oil Change and tire rotation The Service department at Masters is always very friendly and attentive. They service my car in a timely manner offer me a ride to work when I need i The Service department at Masters is always very friendly and attentive. They service my car in a timely manner offer me a ride to work when I need it and keep me updated on the progress of my vehicle’s service. I would have recommended masters service department to anyone that I know. More

Wonderful My salesman has been so good to me . I have received excellent service. I am a senior and has a bad leg. They have went out of their way to help me. My salesman has been so good to me . I have received excellent service. I am a senior and has a bad leg. They have went out of their way to help me. Thank you for your service More